Mid and South Essex NHS Foundation Trust

Administration Assistant for the Head and Neck Late Effects Clinic

The closing date is 18 November 2025

Job summary

Mid and South Essex NHS Foundation Trust is launching a pilot Head & Neck Radiotherapy Late Effects Service to support patients across the South East of England in managing ongoing late effects of treatment.

As an Administration Assistant, you will play a key role in setting up and delivering this new service. You'll provide comprehensive and efficient administrative support to the Head and Neck Late Effects of Radiotherapy Clinic, ensuring smooth operations and enabling clinical teams to focus on patient care. This role involves close collaboration with medical, nursing, and radiotherapy staff, as well as regular liaison with other departments, hospital wards, and primary care providers.

Main duties of the job

Within you role, you will:

- Provide a welcoming and professional reception service, greeting patients, relatives, staff, and visitors courteously and ensuring all enquiries are handled promptly and appropriately.

- Communicate effectively with medical professionals across both primary and secondary care settings.

- Deliver clear and accurate information to a wide range of individuals, both verbally and electronically, to support an efficient and responsive service.

- Engage confidently with the local community, ensuring positive and effective communication.Offer written and verbal non-clinical guidance to relatives, carers, and friends, signposting them to relevant information and next steps.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

14 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year pa pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

390-CAN-SO-8327

Job locations

Southend

Prittlewell Chase

Southend

SS0 0RY


Job description

Job responsibilities

Are you looking for an exciting new role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Job description

Job responsibilities

Are you looking for an exciting new role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Person Specification

Personal presentation

Essential

  • Proven ability to be able to work as part of a multidisciplinary team

IT skills

Essential

  • Basic IT and keyboard skills

Education

Essential

  • English GCSE, NVQ3 or equivalent level of relevant experience

Desirable

  • ECDL qualification

Knowledge and Experience

Essential

  • Previous demonstrable experience dealing with the public in a service environment

Desirable

  • Working knowledge of Lorenzo and Medical Records
Person Specification

Personal presentation

Essential

  • Proven ability to be able to work as part of a multidisciplinary team

IT skills

Essential

  • Basic IT and keyboard skills

Education

Essential

  • English GCSE, NVQ3 or equivalent level of relevant experience

Desirable

  • ECDL qualification

Knowledge and Experience

Essential

  • Previous demonstrable experience dealing with the public in a service environment

Desirable

  • Working knowledge of Lorenzo and Medical Records

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Southend

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Southend

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Radiotherapy Physics

Nicky Whilde

n.whilde@nhs.net

03004437416

Details

Date posted

14 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year pa pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

390-CAN-SO-8327

Job locations

Southend

Prittlewell Chase

Southend

SS0 0RY


Supporting documents

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