Mid and South Essex NHS Foundation Trust

Assistant Service Manager - Gastroenterology & Stroke

The closing date is 09 September 2025

Job summary

Assistant Service Manager - Medicine Division

An exciting opportunity has arisen for an ambitious and talented Assistant Service Manager to join the Medicine Division at Mid and South Essex NHS Foundation Trust.

In this pivotal role, you will take responsibility for operational and planning issues, working closely with the Service Unit Manager, General Manager, senior nursing and medical leaders to identify challenges, develop solutions, and drive improvements. You will also deputise for the Service Unit Manager when required, ensuring services run smoothly and in line with local and national policies.

This is a demanding but rewarding role with real influence and impact across the site. Strong communication skills and the ability to engage stakeholders with a visible, approachable style will be essential.

As a line manager, you will lead with care and integrity -- empowering and supporting your team, celebrating success, and holding individuals to account when needed. In return, you'll gain invaluable experience across a wide portfolio, with the support of a skilled and established leadership team committed to your development.

If you are ready to take on a challenging role where you can make a real difference, this is the perfect opportunity to grow your career in NHS leadership.

Main duties of the job

Support the management of the UGI cancer tumour site

Support RTT recovery initiatives and DM01 recovery

Provide business planning and operational support to the team

Undertake reporting and analysis of complex information to support delivery of constitutional standards.

Oversight of patient tracking lists (PTL's) to ensure escalation is maintained at the weekly performance meetings, including distribution and presentation of data to the Deputy Director of Operations and Divisional Director.

Responsible for initiating and coordinating complaint responses

Provide support to ensure medical staffing rotas are running effectively

Responsible for financial monitoring

Development of Divisional teams, both clinical and non-clinical, who lead the patient journey improving processes and patient experience as required. The post holder will be a key member of the team whose overarching goal is to enable promote and support the effective operational management of the Service.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 a year Per Annum (Pro Rata for Part Time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

390-DoM-BR-3299

Job locations

Broomfield

Court Road

Chelmsford

CM1 7ET

Job description

Job responsibilities

Please see attached the full job description setting out the details of the role and responsibilities.

We look forward to your application!

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, there is no Visa Sponsorship available for this role.

Job description

Job responsibilities

Please see attached the full job description setting out the details of the role and responsibilities.

We look forward to your application!

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, there is no Visa Sponsorship available for this role.

Person Specification

Qualifications

Essential

Degree or equivalent level of ability gained through extensive NHS experience in a management setting
Evidence of continued professional development

Desirable

A recognised Management or Project Management qualification

Knowledge

Essential

Acute Operational NHS experience.
Knowledge and understanding of Cancer waiting Times targets and Peer review
Supervisory experience - ability to manage, lead and co-ordinate staff
Proven experience of successful change management and sustained operational improvement
Computer literate, with an intermediate operating level in Word, Excel and Outlook.

Desirable

Knowledge and understanding of (RTT) Referral to Treatment standards
Operational Cancer experience

Person Specification

Qualifications

Essential

Degree or equivalent level of ability gained through extensive NHS experience in a management setting
Evidence of continued professional development

Desirable

A recognised Management or Project Management qualification

Knowledge

Essential

Acute Operational NHS experience.
Knowledge and understanding of Cancer waiting Times targets and Peer review
Supervisory experience - ability to manage, lead and co-ordinate staff
Proven experience of successful change management and sustained operational improvement
Computer literate, with an intermediate operating level in Word, Excel and Outlook.

Desirable

Knowledge and understanding of (RTT) Referral to Treatment standards
Operational Cancer experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM1 7ET

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM1 7ET

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)