Charity Shop Supervisor

Mid and South Essex NHS Foundation Trust

This job is now closed

Job summary

We are actively recruiting a Charity Shop Supervisor to join our team.

It is an exciting opportunity to raise money to benefit the staff and patients of your local hospital and raise the profile of the charity through working in our local communities. We are seeking a part-time supervisor to cover the day to day running of our Leigh, Westcliff and Hadleigh charity shops and our Southend Hospital site based fundraising unit. The role includes supervision of volunteer staff, stock management, shop administration and overseeing health and safety in the workplace.

Stock is generated by donated items and requires sorting, pricing and steaming before going on the shop floor. The role is 80% in the sort room and shop floor and 20% administration.

Main duties of the job

Duties include but are not limited to:

Day-to-day management of the shop and voluntary staff and presentation of shop to create a safe and attractive environment for staff and customers
Control of stock items from donation through sorting, pricing and steaming to shop floor
Build good working relationships amongst staff and volunteers to maximise their potential and commitment to the success of the shop
Engage with customers who donate to and purchase items from the shop to create a welcoming environment that encourages their return business
With support from Charity Head Office, promote and communicate the work of the charity, fundraising events and campaigns to staff and customers
Maintain weekly income sheets and send to Charity Head Office weekly
Complete monthly sales logs and send at the end of each month to Charity Head Office
Training on use of till, card machines and income processes

There are 3 community based charity shops in Westcliff, Hadleigh and Leigh and a Southend Hospital site based Fundraising Unit. The role will be based largely at Westcliff and the Fundraising Unit but requires flexibility to cover our other retail outlets if needed

About us

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Date posted

16 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Part-time

Reference number

390-COR-SO-0279

Job locations

Southend

Prittlewell Chase

Westcliff-on-Sea

SS0 0RY

Job description

Job responsibilities

Please see attached a full job description setting out the details of the role and responsibilities.

If you enjoy the buzz of the retail environment and like working as part of an enthusiastic team of staff and volunteers, we would love to hear from you.

Job description

Job responsibilities

Please see attached a full job description setting out the details of the role and responsibilities.

If you enjoy the buzz of the retail environment and like working as part of an enthusiastic team of staff and volunteers, we would love to hear from you.

Person Specification

Knowledge & Experience

Essential

Experience of working in a customer based environment with a focus on sales

Desirable

Previous retail experience, particularly within charity sector

Qualifications

Essential

Good level of general education e.g. GCSEs or equivalent
Good level of literacy demonstrated through minimal spelling or grammatical mistakes on application form

Person Specification

Knowledge & Experience

Essential

Experience of working in a customer based environment with a focus on sales

Desirable

Previous retail experience, particularly within charity sector

Qualifications

Essential

Good level of general education e.g. GCSEs or equivalent
Good level of literacy demonstrated through minimal spelling or grammatical mistakes on application form

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information