Administrative Support - Urology

Mid and South Essex NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic and dedicated multi-skilled Urology Administrative Assistant to join our Urology Team based at Broomfield Hospital.

You will provide robust admin support to the Urology Team. This will require you to be flexible and adaptable to meet the changing needs of the service.

The ideal candidate will have previous experience of working in a fast paced office environment, together with excellent organizational skills, a confident telephone manner, good IT skills, and understanding of Service change/development. Previous experience of working in the NHS or within healthcare is desirable.

Main duties of the job

To assist the admin co-ordinator to maintain the effective running of the out-patient clinics, ensuring that documentation and information is effectively managed, handled and exchanged with care, accuracy and sensitivity according to departmental procedures.

To manage the appointment and booking systems in the absence of the co-ordinator.

Inputting concise and accurate entry of data onto Lorenzo.

To ensure that out-patient bookings are booked appropriately in keeping with national RTT guidelines.

To inform patients of any cancellations/changes in an appropriate sympathetic manner.

To maintain patients out-patient attendance via the Lorenzo Access plan.

To carry out any other tasks requested by the Urology Service Coordinator or Urology Service Support Manager to support the service.

About us

Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.'one team, working together'

Date posted

21 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 a year Per Annum (Pro Rata for Part Time)

Contract

Secondment

Working pattern

Full-time

Reference number

390-SUR-BR-1790-A-A

Job locations

Broomfield

Chelmsford

CM1 7ET

Job description

Job responsibilities

Please refer to attached Job Description for a detailed description of this role and responsibilities.

Job description

Job responsibilities

Please refer to attached Job Description for a detailed description of this role and responsibilities.

Person Specification

Skills

Essential

Equivalent experience in any of the following - receptionist, outpatients, secretary

Knowledge and Experience

Essential

Experience in Emails, internet, Microsoft word/Excel

Desirable

Previous NHS Experience

Person Specification

Skills

Essential

Equivalent experience in any of the following - receptionist, outpatients, secretary

Knowledge and Experience

Essential

Experience in Emails, internet, Microsoft word/Excel

Desirable

Previous NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information