Job summary
An exciting opportunity has arisen with the Secretarial Team in the ENT Department at Southend Hospital.
You will play a key role in delivering efficient and pro-active secretarial support to the ENT Consultants and other team members.
Due to the busy nature of the department you must be well organized, pro-active individual with excellent communication skills. You will be required to act independently to ensure that daily tasks and workload is prioritized.
Medical Secretary Band 3 or 4 depending on experience.
Main duties of the job
The role includes all aspects of secretarial support in a very busy department and requires a high level of accuracy, excellent administration skills and ability to prioritize a heavy workload. In addition to general secretarial skills, you will be expected to produce high quality letters from audio dictations and be confident in communicating with colleagues and the public both by telephone and email; as well as assisting with filing and tracking of clinic notes and and responding to queries from patients.
Requirements:
Computer literate and be competent in Microsoft Office.Excellent audio typing skillsProfessional written and verbal communicationKnowledge of medical terminologyBe able to work methodically, as part of a team or alone.Have experience in delivering high standards of customer service and hospital administrationProactive and able to manage and prioritize a busy workload
About us
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Job description
Job responsibilities
Please see attached a full job description setting out the details of the role and responsibilities.
We look forward to your application.
Job description
Job responsibilities
Please see attached a full job description setting out the details of the role and responsibilities.
We look forward to your application.
Person Specification
Qualifications
Essential
- Good general education in english and maths
Desirable
- Science GCSE or equivalent grade A - E Drama GCSE or equivalent grade A - E NVQ /BTEC or equivalent in Customer Service or Business Admin
Experience
Essential
- 2 years experience of working as a medical secretary or similar role in a busy environment.
- AMSPAR Level 2 qualification or equivalent experience
- Typing / Audio Typing to RSA 3 / Pitman Level 3 standards.
- Computer literate with experience in using Microsoft Office package.
- Ability and experience to work with a senior stakeholders independently which may involve cancelling and re-arranging clinics
Desirable
- Experience of using Patient Administration System or EPR software.
- ECDL qualification or equivalent experience
- AMSPAR Level 2 qualification or equivalent experience
Skills
Essential
- Effective communication skills oral and written
- Strong written and verbal communication skills, including the ability to understand and record complex terminology as dictated by medical staff.
Person Specification
Qualifications
Essential
- Good general education in english and maths
Desirable
- Science GCSE or equivalent grade A - E Drama GCSE or equivalent grade A - E NVQ /BTEC or equivalent in Customer Service or Business Admin
Experience
Essential
- 2 years experience of working as a medical secretary or similar role in a busy environment.
- AMSPAR Level 2 qualification or equivalent experience
- Typing / Audio Typing to RSA 3 / Pitman Level 3 standards.
- Computer literate with experience in using Microsoft Office package.
- Ability and experience to work with a senior stakeholders independently which may involve cancelling and re-arranging clinics
Desirable
- Experience of using Patient Administration System or EPR software.
- ECDL qualification or equivalent experience
- AMSPAR Level 2 qualification or equivalent experience
Skills
Essential
- Effective communication skills oral and written
- Strong written and verbal communication skills, including the ability to understand and record complex terminology as dictated by medical staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
