Job summary
We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of the team. This opportunity has a arisen for a highly motivated business support officer to join the performance, planning & healthcare analytics directorate.
The performance, planning & healthcare analytics directorate is at the heart of MSEFT planning, monitoring and analysis of performance. You will support the senior team with administrative tasks and project work - as well providing PA support to the director of performance, planning & healthcare analytics. In turn, the role will give you good exposure to the broad range of activities and teams across the MSEFT.
You will be highly organised, and comfortable working on simultaneous tasks while supporting project administration.
Main duties of the job
You will act as an assistant and diary manager to the Director of Performance, Planning & Healthcare Analytics, and will support the senior team with organisation of meetings involving multiple parties within and external to the organisation.
You will assist the Performance, Planning & Healthcare analytics directorate, providing administrative functions to support priority programmes of work. This includes being the first point of contact for any administrative asks within the team, often acting independently to create processes to best support the team.
You will also provide specialist co-ordination/administration support and advice to the team including the duties listed below:
- Responsible for creation of project/programme documentation for the team
- Responsible for the monitoring of projects/programmes and escalating exceptions to management.
- Acting as a point of contact for team, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
- Assist in the coordination and administration of receiving progress reporting data, and inputting, monitoring and checking data where required.
About us
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Job description
Job responsibilities
Please see attached a full job description setting out the details of the role and responsibilities.
We look forward to your application.
Job description
Job responsibilities
Please see attached a full job description setting out the details of the role and responsibilities.
We look forward to your application.
Person Specification
Qualifications
Essential
- Diploma level qualification or equivalent level of experience in relevant role
- Additional training or experience to support the requirements of the role
- Evidence of continuing personal development
- ECDL or similar qualification
Knowledge and Experience
Essential
- Substantial experience of working in a senior administration/secretarial environment
- Experience of working in a service focused environment.
- Experience of arranging meetings, preparing agendas and transcribing minutes of meetings
- Experience of providing administrative and project support and developing and implementing administrative systems.
- Knowledge of administrative systems and procedures
- Experience of working in the NHS/public body
- Experience of updating/developing policies/practices and systems in own area of work
- Understanding of the current issues impacting on the NHS
Communication Skills
Essential
- To contribute to defined plans that have been devised in collaboration with partners
- Good communicator, with ability to liaise with colleagues at all levels
- Flexible and adaptable to meet deadlines
- Good communications skills using a range of methods e.g. written and verbal.
Personal and people development
Essential
- Demonstrate understanding of the Trusts Values and actively supports in day-to-day activities
- Take personal responsibility for positively contributing to a safe and inclusive culture as well as understanding how best to raise any concerns around leadership and management
- Understands the principles of equality, diversity and inclusion and applies these throughout their work
- Challenges within remit of the role and escalates appropriately where these principles are at risk of not being upheld
- Role model core behaviours including equity and diversity and maintaining a professional image at all times
- Professional and approachable manner
- Ability to work as part of a team or independently
- Ability to work flexibly in order to meet the needs of the service.
- Ability to plan workload considering conflicting priorities and deadlines
Physical requirements
Essential
- Ability to plan workload considering conflicting priorities and deadlines
- Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working.
Person Specification
Qualifications
Essential
- Diploma level qualification or equivalent level of experience in relevant role
- Additional training or experience to support the requirements of the role
- Evidence of continuing personal development
- ECDL or similar qualification
Knowledge and Experience
Essential
- Substantial experience of working in a senior administration/secretarial environment
- Experience of working in a service focused environment.
- Experience of arranging meetings, preparing agendas and transcribing minutes of meetings
- Experience of providing administrative and project support and developing and implementing administrative systems.
- Knowledge of administrative systems and procedures
- Experience of working in the NHS/public body
- Experience of updating/developing policies/practices and systems in own area of work
- Understanding of the current issues impacting on the NHS
Communication Skills
Essential
- To contribute to defined plans that have been devised in collaboration with partners
- Good communicator, with ability to liaise with colleagues at all levels
- Flexible and adaptable to meet deadlines
- Good communications skills using a range of methods e.g. written and verbal.
Personal and people development
Essential
- Demonstrate understanding of the Trusts Values and actively supports in day-to-day activities
- Take personal responsibility for positively contributing to a safe and inclusive culture as well as understanding how best to raise any concerns around leadership and management
- Understands the principles of equality, diversity and inclusion and applies these throughout their work
- Challenges within remit of the role and escalates appropriately where these principles are at risk of not being upheld
- Role model core behaviours including equity and diversity and maintaining a professional image at all times
- Professional and approachable manner
- Ability to work as part of a team or independently
- Ability to work flexibly in order to meet the needs of the service.
- Ability to plan workload considering conflicting priorities and deadlines
Physical requirements
Essential
- Ability to plan workload considering conflicting priorities and deadlines
- Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
