Outsourcing Coordinator

Mid and South Essex NHS Foundation Trust

This job is now closed

Job summary

*This role does not accommodate working from home and you will be required to work in the office on a full time basis*

An exciting opportunity has arisen for enthusiastic and dynamic individual to join our team.

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who are dedicated to working as part of the team.

Your main responsibility will be contacting patients by telephone to gain their consent for outsourcing to multiple private providers working with the trust to help reduce the COVID-19 backlog of patients requiring treatment. The post holder will also have additional duties such as data entry on excel spreadsheets, dealing with queries via email/telephone and collating patient's notes from trust clinical systems as well as other administrative duties.

Main duties of the job

This role will comprise all or some of the following duties:

You will be the first point of call for all patient/staff enquiries so must be confident in dealing with patients and staff at all levels.

You will be required to phone multiple patients on a daily basis so must have an excellent telephone manner.

To accurately record patient responses on Excel spreadsheets so must have a good understanding of Microsoft Excel.

To develop a good understanding of EPR & ERs systems.

Accurately and appropriately update and maintain EPR records as required.

About us

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Date posted

03 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 a year Per Annum (Pro Rata for Part Time)

Contract

Fixed term

Duration

5 months

Working pattern

Full-time

Reference number

390-SUR-BA-1457

Job locations

Basildon

Basildon Centre, St Martins Square

Basildon

SS14 1DL

Job description

Job responsibilities

Review medical notes on ACP, collate them together and send to private providers.

To be able to prioritise workload and meet deadlines.

To be aware of and follow the Trust Information Governance policies keeping all data secure.

To undertake any general administrative duties as necessary.

Further details can be found on the attached job description and personal specification.

We look forward to your application.

Job description

Job responsibilities

Review medical notes on ACP, collate them together and send to private providers.

To be able to prioritise workload and meet deadlines.

To be aware of and follow the Trust Information Governance policies keeping all data secure.

To undertake any general administrative duties as necessary.

Further details can be found on the attached job description and personal specification.

We look forward to your application.

Person Specification

Essential

Admin / Clerical Experience
Good literacy demonstrated through minimal spelling and grammatical errors throughout application

Desirable

NHS experience

Desirable

Essential

18 Week Target Knowledge

Person Specification

Essential

Admin / Clerical Experience
Good literacy demonstrated through minimal spelling and grammatical errors throughout application

Desirable

NHS experience

Desirable

Essential

18 Week Target Knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information