Junior Service Manager - Urology
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Job summary
We are looking for a Junior Service Manager to join our friendly surgery team on a full time fixed term (12 month) basis.
You will support the Operational Manager with cancer/RTT performance, chase any letters, diagnostics and patient outcomes. You will be required to track and update the RTT PTL. You will be responsible for line management of the admin team (appointments booking and secretaries) as well as managing clinics (cancellations and setting up ad-hoc clinics). You will be first point of contact for PALS concerns and carry out any other ad-hoc duties.
Main duties of the job
Responsible for co-ordinating, developing, managing and delivering a high quality, responsive and effective service. Support in delivering Local and National Service Standards in a challenging and demanding environment.
Working with clinical teams to co-ordinate the utilisation of Trust outpatient resources efficiently to optimise patient care within budget.
To lead, co-ordinate and support the divisional access team in navigation of the patient pathway.
Resolve problems and report progress to the Assistant Service Manager
About us
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. With Colchester included, this service serves approximately 1.6 million.We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Details
Date posted
17 October 2023
Pay scheme
Agenda for change
Band
Band 5
Salary
£28,407 to £34,581 a year pro rota for part time
Contract
Secondment
Working pattern
Full-time
Reference number
390-SUR-BR-1317
Job locations
Broomfield
Court Road
Chelmsford
CM1 7ET
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Broomfield
Court Road
Chelmsford
CM1 7ET
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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