Bradford Teaching Hospitals NHS Foundation Trust

IBD Administrative Assistant - 21 hpw

The closing date is 04 November 2025

Job summary

Closing Date: 04.11.25

Shortlisting to take place after closing date: commencing 05.11.25

Interview expected to take place in the week following shortlisting: commencing 10.11.25

We are looking for a self-motivated, flexible, hardworking individual to become an integral part of the IBD team in the provision of efficient, comprehensive and effective administration support to the IBD specialist nurses.

Your duties will include secretarial support to the IBD specialist nurses, preparing for clinics, dealing with telephone enquiries and a variety of other administrative duties as well as managing the daily workloads.

Main duties of the job

  • Administration support within the IBD Clinical Nurse Specialist Team
  • Manage the IBD advice line
  • Book and reschedule clinic appointments
  • Liaise with other healthcare agencies
  • Lead the administration of the IBD Patient panel
  • Deal sensitively and effectively with queries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.
  • To perform all allocated clerical tasks required to meet the needs of the service
  • To undergo training as necessary to meet the needs of Service
  • Ensure completion of investigations to progress patient care.
  • Supporting the team in maintaining the IBD website and other media.
  • Providing cover as required in the absence of other administrative members of the team

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

  • We value people
  • We are one team
  • We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working, Compressed hours

Reference number

389-25-7546252

Job locations

Bradford Royal Infirmary

Duckworth Lane

Bradford

BD9 6RJ


Job description

Job responsibilities

Previous administration experience and experience of working with the general public is essential. You must have good communication skills with patients and colleagues at all levels and a flexible approach to your work.

Job description

Job responsibilities

Previous administration experience and experience of working with the general public is essential. You must have good communication skills with patients and colleagues at all levels and a flexible approach to your work.

Person Specification

Skills

Desirable

  • Knowledge of Patient Administration System (or equivalent system)

Knowledge

Essential

  • Understanding of Information Governance and Confidentiality

Qualifications

Essential

  • Educated to GCSE standard (or equivalent) *

Experience

Essential

  • Working experience/knowledge of computers, data input and word processing
  • Previous clerical experience in an administrative setting
  • Experience of working face to face and/or telephone contact with the general public

Desirable

  • Experience of offering suggestions for improving own or team working practices.
  • Previous NHS experience
Person Specification

Skills

Desirable

  • Knowledge of Patient Administration System (or equivalent system)

Knowledge

Essential

  • Understanding of Information Governance and Confidentiality

Qualifications

Essential

  • Educated to GCSE standard (or equivalent) *

Experience

Essential

  • Working experience/knowledge of computers, data input and word processing
  • Previous clerical experience in an administrative setting
  • Experience of working face to face and/or telephone contact with the general public

Desirable

  • Experience of offering suggestions for improving own or team working practices.
  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Duckworth Lane

Bradford

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Duckworth Lane

Bradford

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

MDT Co-ordinator

Karen Flanagan

karen.flanagan@bthft.nhs.uk

01274383639

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working, Compressed hours

Reference number

389-25-7546252

Job locations

Bradford Royal Infirmary

Duckworth Lane

Bradford

BD9 6RJ


Supporting documents

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