Bradford Teaching Hospitals NHS Foundation Trust

Patient Administration Clerk - 12 mths till Sept 2026 - 23.5 hpw

The closing date is 07 August 2025

Job summary

Closing Date: 07.08.25

Shortlisting to take place in the week following closing date. 11.08.25

Interviews to take place: 18.08.25

An opportunity has arisen for a motivated and enthusiastic individual to join the Women's Services Maternity Administration Team in the role of Patient Administration Clerk working within the Women and Newborn Unit at Bradford Royal Infirmary. The post is 23.5 hours per week., working 3 days: Thursday 08.30 - 17.00, Friday 11.00 - 20.00 and Sunday 08.30 - 16.00 , all inclusive of 30 minute break.

The post holder will be required to work flexibly, covering occasional Saturdays or Sundays on a rotational basis to cover sickness and annual leave.

You will have a high standard of communication and interpersonal skills with the ability to work with staff at all levels. Please see the attached Job Description and Person Specification for further details.

Please read the Person Specification carefully and ensure you meet ALL of the essential criteria before submitting your application.

Main duties of the job

  • To assist colleagues with workload, providing administrative support relating to the Consultants, Midwives, Nursing staff, and their teams
  • Provide Reception cover and effectively communicate with patients, visitors and staff face to face.
  • To input clinical/administrative data such as referrals, booking outpatient appointments, and entering inpatient activity
  • Works in close liaison with secretaries and assists in the smooth running of the department to undertake other clerical duties as delegated by the colleagues as and when required.
  • Cover for colleagues during periods of sickness, annual leave or training which may include management of own workload when necessary for short periods of time throughout the year (with support and guidance from seniors when required).
  • Required to receive and manage telephone and personal enquiries, often of a sensitive nature in a constructive and sympathetic manner, referring to the appropriate person where necessary and rerouting these calls when required.

About us

At Bradford Teaching Hospitals we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.

We're a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.

In short, we can help you lift your career to the next level. We've received huge investment to improve patient care which means we have truly world-class facilities including a brand-new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children's unit and a welcoming, modern atrium and reception area for staff and visitors.

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

389-25-7356865

Job locations

Women and Newborn Unit (Bradford Royal Infirmary)

Smith Lane

Bradford

BD9 6RJ


Job description

Job responsibilities

Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.

Job description

Job responsibilities

Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.

Person Specification

Experience

Essential

  • Working experience/knowledge of computers & data input
  • Previous clerical experience in an administrative setting
  • Experience of working face to face and/or telephone contact with the general public
  • Experience in use of computer programs such as, Microsoft Office , Excel

Desirable

  • Previous NHS administration experience

Skills

Essential

  • Keyboard Skills/use of email
  • Good telephone manner and communication skills
  • Ability to work as part of a team

Knowledge

Essential

  • Understanding of Information Governance and Confidentiality
  • Understanding of equality and diversity issues and how this affects patients, visitors and staff
  • Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients and colleagues

Desirable

  • Previous knowledge of NHS Admin/medical records experience
  • Knowledge of Maternity Services pathways

Qualifications

Essential

  • Educated to GCSE standard or equivalent

Desirable

  • NVQ level 2 administration or above
  • RSA II or equivalent level of skill gained through experience

Other Requirements

Essential

  • Flexibility to work in hospital or community setting
  • Flexibility with working patterns in keeping with a 24 hour service
Person Specification

Experience

Essential

  • Working experience/knowledge of computers & data input
  • Previous clerical experience in an administrative setting
  • Experience of working face to face and/or telephone contact with the general public
  • Experience in use of computer programs such as, Microsoft Office , Excel

Desirable

  • Previous NHS administration experience

Skills

Essential

  • Keyboard Skills/use of email
  • Good telephone manner and communication skills
  • Ability to work as part of a team

Knowledge

Essential

  • Understanding of Information Governance and Confidentiality
  • Understanding of equality and diversity issues and how this affects patients, visitors and staff
  • Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients and colleagues

Desirable

  • Previous knowledge of NHS Admin/medical records experience
  • Knowledge of Maternity Services pathways

Qualifications

Essential

  • Educated to GCSE standard or equivalent

Desirable

  • NVQ level 2 administration or above
  • RSA II or equivalent level of skill gained through experience

Other Requirements

Essential

  • Flexibility to work in hospital or community setting
  • Flexibility with working patterns in keeping with a 24 hour service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Women and Newborn Unit (Bradford Royal Infirmary)

Smith Lane

Bradford

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Women and Newborn Unit (Bradford Royal Infirmary)

Smith Lane

Bradford

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

CLAIRE PURCELL

claire.purcell@bthft.nhs.uk

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

389-25-7356865

Job locations

Women and Newborn Unit (Bradford Royal Infirmary)

Smith Lane

Bradford

BD9 6RJ


Supporting documents

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