Job summary
Closing Date: 19/06/2025
Shortlisting to take place in the week following closing date: commencing 23/06/2025
Interview expected to take place in the week following shortlisting: commencing 30/06/2025
An opportunity has arisen for two motivated and enthusiastic individuals to join the Women's Services Maternity Administration Team in the role of Patient Administration Clerks working within the Women and Newborn Unit at Bradford Royal Infirmary. Both posts are 34 hours per week., working 4 days, one of which will be a long day, 08.30 - 20.00 with one hour lunch break. The post holders will be required to work flexibly, covering occasional Saturdays or Sundays on a rotational basis.
You will have a high standard of communication and interpersonal skills with the ability to work with staff at all levels. Please see the attached Job Description and Person Specification for further details.
Please read the Person Specification carefully and ensure you meet ALL of the essential criteria before submitting your application.
Main duties of the job
- To assist colleagues with workload, providing administrative support relating to the Consultants, Midwives, Nursing staff, and their teams
- Provide Reception cover and effectively communicate with patients, visitors and staff face to face.
- To input clinical/administrative data such as referrals, booking outpatient appointments, and entering inpatient activity
- Works in close liaison with secretaries and assists in the smooth running of the department to undertake other clerical duties as delegated by the colleagues as and when required.
- Cover for colleagues during periods of sickness, annual leave or training which may include management of own workload when necessary for short periods of time throughout the year (with support and guidance from seniors when required).
- Required to receive and manage telephone and personal enquiries, often of a sensitive nature in a constructive and sympathetic manner, referring to the appropriate person where necessary and rerouting these calls when required.
About us
At Bradford Teaching Hospitals we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We're a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
In short, we can help you lift your career to the next level. We've received huge investment to improve patient care which means we have truly world-class facilities including a brand-new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children's unit and a welcoming, modern atrium and reception area for staff and visitors.
Job description
Job responsibilities
Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.
Job description
Job responsibilities
Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.
Person Specification
Experience
Essential
- Working experience/knowledge of computers & data input
- Previous clerical experience in an administrative setting
- Experience of working face to face and/or telephone contact with the general public
- Experience in use of computer programs such as, Microsoft Office , Excel
Desirable
- Previous NHS administration experience
Skills
Essential
- Keyboard Skills/use of email
- Good telephone manner and communication skills
- Ability to work as part of a team
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
- Understanding of equality and diversity issues and how this affects patients, visitors and staff
- Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients and colleagues
Desirable
- Previous knowledge of NHS Admin/medical records experience
- Knowledge of Maternity Services pathways
Qualifications
Essential
- Educated to GCSE standard or equivalent
Desirable
- NVQ level 2 administration or above
- RSA II or equivalent level of skill gained through experience
Other Requirements
Essential
- Flexibility to work in hospital or community setting
- Flexibility with working patterns in keeping with a 24 hour service
Person Specification
Experience
Essential
- Working experience/knowledge of computers & data input
- Previous clerical experience in an administrative setting
- Experience of working face to face and/or telephone contact with the general public
- Experience in use of computer programs such as, Microsoft Office , Excel
Desirable
- Previous NHS administration experience
Skills
Essential
- Keyboard Skills/use of email
- Good telephone manner and communication skills
- Ability to work as part of a team
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
- Understanding of equality and diversity issues and how this affects patients, visitors and staff
- Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients and colleagues
Desirable
- Previous knowledge of NHS Admin/medical records experience
- Knowledge of Maternity Services pathways
Qualifications
Essential
- Educated to GCSE standard or equivalent
Desirable
- NVQ level 2 administration or above
- RSA II or equivalent level of skill gained through experience
Other Requirements
Essential
- Flexibility to work in hospital or community setting
- Flexibility with working patterns in keeping with a 24 hour service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
