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Booking Officer / Support Secretary - Urology

Bradford Teaching Hospitals NHS Foundation Trust

The closing date is 05 May 2025

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Job summary

Closing Date: 5th May(this may change dependent on response)

Shortlisting to take place after closing date: commencing:5th May

Interview expected to take place in the week following shortlisting: commencing:12th May

We are looking for a full time 37.5pw Band 2 Booking Officer/ Secretary to join our Urology team.

For the booking officer role you will work within a multi-disciplinary team, and be responsible for a range of duties related to patient pathway management, booking appointments, dealing with telephone queries, emails, liaising with all medical professionals. For the Support Secretary role you will work with other Senior medical Secretaries to support the consultant team with duties such as typing, dealing with telephone queries, emails and booking appointments.

You should be literate and numerate, with excellent organisational, time management and IT skills and an ability to work without supervision.. You will have a high standard of communication and interpersonal skills with the ability to work with staff at all levels. You will have enthusiasm, motivation and demonstrate pride in your work.

Main duties of the job

NHS experience is essential.

If you feel you have the skills, experience and drive that it takes to be part of a Trust whose mission is to provide safe, high quality healthcare at all times to its population, we look forward to you application.

We can offer staff gymnasiums on both hospital sites, excellent pension scheme and advice on childcare.

About us

At Bradford Teaching Hospitals we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.

We're a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.

In short, we can help you lift your career to the next level. We've received huge investment to improve patient care which means we have truly world-class facilities including a brand new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children's unit and a welcoming, modern atrium and reception area for staff and visitors.

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

389-25-7140397

Job locations

BTHFT

Bradford Royal Infirmary

BRADFORD

BD9 6RJ


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for more information about the role.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for more information about the role.

Person Specification

Experience

Essential

  • Experienced in general office administration duties.
  • Experience of working in a team.
  • Experience of working on own initiative.
  • Experience of working in a busy office environment.
  • Experience of working to deadlines and keeping systems up to date.
  • Relevant Typing experience

Desirable

  • Previous experience working within a stock control environment.

Skills

Essential

  • Able to exercise own initiative when dealing with issues within own area of competence.
  • Able to concentrate when subject to unpredictable working patterns
  • High standard of communication skills (written & verbal).
  • Good customer care and interpersonal skills.
  • Computer literate and accurate keyboard skills.
  • Demonstrate the ability of working flexibly.

Knowledge

Essential

  • Basic knowledge of IT systems and Microsoft Office.
  • Knowledge of employment procedure and practices. National standards, e.g. ISO9001:20015, health and safety in workshop areas, RIDDOR, COSHH.

Qualifications

Essential

  • 4 GCSE grade A to C in English and Maths, NVQ level 2 or *equivalent.
  • An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview
  • Shorthand / Speed writing/ Minute taking qualifications.
Person Specification

Experience

Essential

  • Experienced in general office administration duties.
  • Experience of working in a team.
  • Experience of working on own initiative.
  • Experience of working in a busy office environment.
  • Experience of working to deadlines and keeping systems up to date.
  • Relevant Typing experience

Desirable

  • Previous experience working within a stock control environment.

Skills

Essential

  • Able to exercise own initiative when dealing with issues within own area of competence.
  • Able to concentrate when subject to unpredictable working patterns
  • High standard of communication skills (written & verbal).
  • Good customer care and interpersonal skills.
  • Computer literate and accurate keyboard skills.
  • Demonstrate the ability of working flexibly.

Knowledge

Essential

  • Basic knowledge of IT systems and Microsoft Office.
  • Knowledge of employment procedure and practices. National standards, e.g. ISO9001:20015, health and safety in workshop areas, RIDDOR, COSHH.

Qualifications

Essential

  • 4 GCSE grade A to C in English and Maths, NVQ level 2 or *equivalent.
  • An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview
  • Shorthand / Speed writing/ Minute taking qualifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

BTHFT

Bradford Royal Infirmary

BRADFORD

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

BTHFT

Bradford Royal Infirmary

BRADFORD

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Team Manager

Usman Younis

usman.younis@bthft.nhs.uk

07919042073

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

389-25-7140397

Job locations

BTHFT

Bradford Royal Infirmary

BRADFORD

BD9 6RJ


Supporting documents

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