Job summary
An opportunity has arisen for an experienced and motivated ward clerk to join the team on Ward 23 at Bradford Royal Infirmary. We are looking for a highly enthusiastic individual to complement our existing multi-disciplinary team on this busy acute respiratory ward.
Main duties of the job
This is a key post in the provision of clerical and administrative support to the ward. Answering telephone enquiries, communicating with the ward team, patients and relatives and the ability to work on one's own initiative are all essential aspects of the role. The ward clerk is an important and integral part of the team and the post holder must have the ability to manage their workload efficiently and effectively.
About us
At Bradford Teaching Hospitals we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We're a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
In short, we can help you lift your career to the next level. We've received huge investment to improve patient care which means we have truly world-class facilities including a brand new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children's unit and a welcoming, modern atrium and reception area for staff and visitors.
Job description
Job responsibilities
Please see the attachedJob description and person specification for more information about this role.
Job description
Job responsibilities
Please see the attachedJob description and person specification for more information about this role.
Person Specification
Experience
Essential
- Working experience/knowledge of computers, data input and word processing
- Experience of working face to face and/or telephone contact with the general public
- Experience of offering suggestions for improving own or team working practices.
- Previous NHS experience
Desirable
- Previous clerical experience in an administrative setting
- Experience in use of Lorenzo, Evolve, Real Time ADT, Microsoft
Skills
Essential
- Excellent written and verbal communication skills
- Professional telephone manner
- Able to deal with fluctuating workload and prioritise work accordingly
- Ability to work on own initiative whilst under pressure, including working to tight deadlines and prioritising work effectively.
- Keyboard and computer skills including Microsoft Office packages
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
Desirable
- Knowledge of Patient Administration System (or equivalent system)
Qualifications
Essential
- Educated to GCSE standard (or equivalent)*
Other requirements
Essential
- The ability to work flexibly to cover the needs of the service (including weekends and evenings should the ward progress to 7 day working)
Person Specification
Experience
Essential
- Working experience/knowledge of computers, data input and word processing
- Experience of working face to face and/or telephone contact with the general public
- Experience of offering suggestions for improving own or team working practices.
- Previous NHS experience
Desirable
- Previous clerical experience in an administrative setting
- Experience in use of Lorenzo, Evolve, Real Time ADT, Microsoft
Skills
Essential
- Excellent written and verbal communication skills
- Professional telephone manner
- Able to deal with fluctuating workload and prioritise work accordingly
- Ability to work on own initiative whilst under pressure, including working to tight deadlines and prioritising work effectively.
- Keyboard and computer skills including Microsoft Office packages
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
Desirable
- Knowledge of Patient Administration System (or equivalent system)
Qualifications
Essential
- Educated to GCSE standard (or equivalent)*
Other requirements
Essential
- The ability to work flexibly to cover the needs of the service (including weekends and evenings should the ward progress to 7 day working)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
