Macular Administrator

Bradford Teaching Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an administrator at the Bradford Macular Centre. The post holder will act as first point of contact for all patients and visitors to the Centre and will assist the administration team in providing a high standard of patient care.

Your communication skills must be first class alongside a professional and friendly manner. You must possess a high level of attention to detail and accuracy and an understanding of patient confidentiality and sensitivity is a must.

Main duties of the job

The post holder will assist in the day-to-day running of the Macular Department. The responsibilities will be varied but will include reception duties, completion of appointment outcomes, adding patients to appropriate follow-up waiting lists, preparing clinic information, validation of waiting lists, booking outpatient appointments, dealing with patient queries and other administration duties.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

  • We value people
  • We are one team
  • We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Date posted

28 May 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

389-24-6324457

Job locations

Bradford Macular Centre

Bradford

BD5 0JD


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for more information about the role.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for more information about the role.

Person Specification

Experience

Essential

  • Experience of office environment and computers
  • Ability to communicate orally and in writing
  • Ability to work co-operatively in a team and on his/her own initiative
  • Ability to undertake a range of clerical duties including data input and retrieval

Desirable

  • Experience of working of working in an NHS Environment

Skills

Essential

  • Good IT skills working Knowledge of Microsoft Office
  • Excellent organisational skills
  • Excellent verbal/written communication skills
  • Must be a Team player
  • Able to work on own initiative and make decisions
  • Ability to meet deadlines
  • Ability to remain calm under pressure
  • Excellent customer service skills

Knowledge

Essential

  • Knowledge of Quality Management Systems
  • Databases /spreadsheets
  • Must be able to demonstrate on-going personal development
  • Must be willing to undertake any internal/external training as needed

Qualifications

Essential

  • Must have a good basic education to minimum GCSE standard or equivalent
Person Specification

Experience

Essential

  • Experience of office environment and computers
  • Ability to communicate orally and in writing
  • Ability to work co-operatively in a team and on his/her own initiative
  • Ability to undertake a range of clerical duties including data input and retrieval

Desirable

  • Experience of working of working in an NHS Environment

Skills

Essential

  • Good IT skills working Knowledge of Microsoft Office
  • Excellent organisational skills
  • Excellent verbal/written communication skills
  • Must be a Team player
  • Able to work on own initiative and make decisions
  • Ability to meet deadlines
  • Ability to remain calm under pressure
  • Excellent customer service skills

Knowledge

Essential

  • Knowledge of Quality Management Systems
  • Databases /spreadsheets
  • Must be able to demonstrate on-going personal development
  • Must be willing to undertake any internal/external training as needed

Qualifications

Essential

  • Must have a good basic education to minimum GCSE standard or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Macular Centre

Bradford

BD5 0JD


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Macular Centre

Bradford

BD5 0JD


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Macular Services Coordinator

Cara Mitchell

Cara.Mitchell@bthft.nhs.uk

Date posted

28 May 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

389-24-6324457

Job locations

Bradford Macular Centre

Bradford

BD5 0JD


Supporting documents

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