Job summary
We are looking for an enthusiastic, well-motivated Senior Medical Secretary to join the Dermatology service.
The post is primarily based in the Dermatology service at St Lukes Hospital but the post holder may at times be expected to provide cross cover to the other secretarial teams in the directorate which covers both Bradford Royal Infirmary and St Luke's hospital site.
For the Band 4 Medical Secretary role you will work within a multi-disciplinary team, and be responsible for a range of duties related to patient pathway management, including; diary management, audio transcription and word processing of clinical letters, production of reports and other correspondence as required by the Medical Team.
You should be literate and numerate, with excellent organisational, time management and IT skills and an ability to work without supervision and to tight deadlines and under pressure.
You will be responsible for training and supervision of secretaries and trainees within the team. You must be a team player able to manage busy workloads.
Main duties of the job
IT skills are essential including knowledge of Microsoft packages. You should have a secretarial/administrative background including dealing with the general public on a face to face basis and by telephone often around sensitive issues.
A high standard of communication and interpersonal skills with the ability to work with staff at all levels is essential to this post along with a strong team ethic; you must have enthusiasm, motivation and demonstrate pride in your work. A good knowledge of the NHS would be also be advantageous.
If you feel you have the skills, experience and drive that it takes to be part of our team and a Trust whose mission is to provide safe, high quality healthcare at all times to its population, we look forward to you application.
Informal Enquiries to Nasim Jamal - 01274 365478
We can offer staff gymnasiums on both hospital sites, excellent pension scheme and advice on childcare.
Closing Date: 08.04.24 (This date may change dependent on the response)
About us
At Bradford Teaching Hospitals we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We're a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
In short, we can help you lift your career to the next level. We've received huge investment to improve patient care which means we have truly world-class facilities including a brand new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children's unit and a welcoming, modern atrium and reception area for staff and visitors
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for more information about the role.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for more information about the role.
Person Specification
Experience
Essential
- Previous Medical Secretarial Experience
- Experience in developing and implementing administrative systems, processes and procedures
- Experience of dealing with people at all levels in a variety of situations, some of which could be sensitive, distressing or emotional
- Line Management/supervisory experience including recruitment, appraisal, etc
Skills
Essential
- Excellent keyboard skills including the ability to undertake
- Excellent Interpersonal skills
- Literacy and Numeracy skills
- Excellent verbal and written communication skills
- Excellent organisational and time management skills
- Ability to manage and prioritise a diverse workload, work without direct supervision, use own initiative, and work to tight deadlines
- Able to deal with sensitive/confidential issues on a daily basis
- Professional telephone manner
- Excellent people management skills
- Able to work as part of a multi-disciplinary team
- Ability to achieve thoroughness and accuracy when accomplishing a task
Desirable
Knowledge
Essential
- Sound knowledge and understanding of Microsoft Office packages, including Excel and Power-point, internet, e-mail etc...
- Knowledge of Patient Administration System (or equivalent system)
- Knowledge of Medical Terminology
Qualifications
Essential
- Educated to GCSE standard*
- Vocational qualification level 3
- An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview
Desirable
- Medical Secretary Diploma
- Advanced secretarial qualifications
Person Specification
Experience
Essential
- Previous Medical Secretarial Experience
- Experience in developing and implementing administrative systems, processes and procedures
- Experience of dealing with people at all levels in a variety of situations, some of which could be sensitive, distressing or emotional
- Line Management/supervisory experience including recruitment, appraisal, etc
Skills
Essential
- Excellent keyboard skills including the ability to undertake
- Excellent Interpersonal skills
- Literacy and Numeracy skills
- Excellent verbal and written communication skills
- Excellent organisational and time management skills
- Ability to manage and prioritise a diverse workload, work without direct supervision, use own initiative, and work to tight deadlines
- Able to deal with sensitive/confidential issues on a daily basis
- Professional telephone manner
- Excellent people management skills
- Able to work as part of a multi-disciplinary team
- Ability to achieve thoroughness and accuracy when accomplishing a task
Desirable
Knowledge
Essential
- Sound knowledge and understanding of Microsoft Office packages, including Excel and Power-point, internet, e-mail etc...
- Knowledge of Patient Administration System (or equivalent system)
- Knowledge of Medical Terminology
Qualifications
Essential
- Educated to GCSE standard*
- Vocational qualification level 3
- An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview
Desirable
- Medical Secretary Diploma
- Advanced secretarial qualifications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
