Job summary
This is an exciting opportunity for a hardworking, motivated, reliable individual to join this busy team within the Yorkshire Quality & Safety Research Group (www.yqsr.org) based at the Bradford Institute for Health Research, at the Bradford Royal Infirmary.
The department is seeking an outstanding applicant to join our successful and innovative team. The successful candidate will work alongside the Research Support Officer and the Research Administrator to ensure that an efficient and effect administrative support is provided at all times.
The Yorkshire Quality and Safety Research Group are a multi-disciplinary team comprising of leading academics in the field of patient safety, with backgrounds ranging from nursing and medicine, to psychology and sociology. The team also has well established collaborative links with regional universities (Bradford, Leeds and York) and provides a dynamic working environment.
Main duties of the job
The ideal candidate will have good written and verbal communication skills; being able to confidently liaise with members of the BIHR, members of the public, academics, clinicians, and safety agencies both locally and nationally. Good time management and organisational skills are essential along with the ability to work to tight deadlines whilst maintaining strict confidentiality at all times. The postholder must be highly motivated and demonstrate a flexible approach to their work.
Candidates will possess experience of working within an office environment with experience of using Microsoft Word and Excel packages.
The successful applicant will be a team player and have previous experience of working in a similar role.
The contract will be fixed term for 2 years.
About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
- We value people
- We are one team
- We care
We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Job description
Job responsibilities
The main duties of this post are to support the administrative needs of the researchers and programme managers within the team.
- Support with the planning and organisation of a range of meetings across Quality & Safety including sourcing and booking meeting rooms, arranging hospitality, setting up meeting rooms and confirming arrangements with the appropriate staff. The post-holder will be required undertake note taking as and when required to support the Research Support and the Research Administrator.
- Support the organisation of internal and external workshops and events under the supervision of the Research Support Officer and the Research Administrator to include booking venues, arranging hospitality and support with the dissemination of workshop and event information to delegates. This may include travel to external venues to support the running of these workshops and events.
- Carry out and arrange travel and accommodation requests as required under the supervision of the Research Support Officer.
- Ensure that levels of stationery are maintained and order office equipment and supplies under the supervision of the Research Support Officer.
- Provide general administrative support functions such as photocopying, answering the telephone, transcribing research interviews, updating and maintaining existing databases and meet and greet external visitors.
- Undertake any other duties that are commensurate with the banding of this post.
Job description
Job responsibilities
The main duties of this post are to support the administrative needs of the researchers and programme managers within the team.
- Support with the planning and organisation of a range of meetings across Quality & Safety including sourcing and booking meeting rooms, arranging hospitality, setting up meeting rooms and confirming arrangements with the appropriate staff. The post-holder will be required undertake note taking as and when required to support the Research Support and the Research Administrator.
- Support the organisation of internal and external workshops and events under the supervision of the Research Support Officer and the Research Administrator to include booking venues, arranging hospitality and support with the dissemination of workshop and event information to delegates. This may include travel to external venues to support the running of these workshops and events.
- Carry out and arrange travel and accommodation requests as required under the supervision of the Research Support Officer.
- Ensure that levels of stationery are maintained and order office equipment and supplies under the supervision of the Research Support Officer.
- Provide general administrative support functions such as photocopying, answering the telephone, transcribing research interviews, updating and maintaining existing databases and meet and greet external visitors.
- Undertake any other duties that are commensurate with the banding of this post.
Person Specification
Experience
Essential
- Previous general office experience providing general administration duties such as photocopying, laminating, filing and answering the telephone
- Experience of working in a team, responding to competing demands
- Experience of working to tight deadlines
- Experience of supporting and delivering in-person and online events
Desirable
- Experience of demonstrating excellent customer service
- Experience of audio typing/transcription of interviews/focus groups
- Experience of working in an NHS environment or within a research environment
Skills
Essential
- Good oral and written communication skills
- Excellent administrative skills, including familiarity with email, word-processing and databases
- Excellent keyboard skills
- Able to work without daily supervision
- Excellent organisational skills
- Ability to interpret written procedures and record/enter information accurately
- Ability to work to frequent deadlines in a calm and efficient manner
Desirable
- Able to set up video conferencing facilities
Knowledge
Essential
- Knowledge/experience of admin procedures and IT systems
- Knowledge of a range of software programmes, admin procedures acquired through formal training
Desirable
- Basic knowledge of quality improvement in the NHS
Qualifications
Essential
- GCSE level or equivalent including Maths and English at grade C or above
- Relevant RSA level 3 or NVQ3 qualification or equivalent experience
Person Specification
Experience
Essential
- Previous general office experience providing general administration duties such as photocopying, laminating, filing and answering the telephone
- Experience of working in a team, responding to competing demands
- Experience of working to tight deadlines
- Experience of supporting and delivering in-person and online events
Desirable
- Experience of demonstrating excellent customer service
- Experience of audio typing/transcription of interviews/focus groups
- Experience of working in an NHS environment or within a research environment
Skills
Essential
- Good oral and written communication skills
- Excellent administrative skills, including familiarity with email, word-processing and databases
- Excellent keyboard skills
- Able to work without daily supervision
- Excellent organisational skills
- Ability to interpret written procedures and record/enter information accurately
- Ability to work to frequent deadlines in a calm and efficient manner
Desirable
- Able to set up video conferencing facilities
Knowledge
Essential
- Knowledge/experience of admin procedures and IT systems
- Knowledge of a range of software programmes, admin procedures acquired through formal training
Desirable
- Basic knowledge of quality improvement in the NHS
Qualifications
Essential
- GCSE level or equivalent including Maths and English at grade C or above
- Relevant RSA level 3 or NVQ3 qualification or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
