Job summary
An opportunity has arisen for an experienced Medical Secretary to join our Head and Neck Team. This is a demanding and rewarding role and it is essential that the successful applicant is able to work effectively as part of the team supporting and assisting colleagues, whilst prioritising and managing a complex and diverse workload.
The post holder will be responsible for the effective provision of a comprehensive secretarial/administrative service to a group of Consultants working within the Head & Neck service. Duties include a wide range of secretarial and administrative duties, including the management of waiting lists, arranging patient admissions, pre-assessments and processing of referrals and results ensuring appropriate action is taken, audio transcription and word processing of clinical letters, reports and other correspondence as required by the medical team are essential.
The successful applicant will act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the Medical Team, liaising with multi-disciplinary team members, other health professionals/staff within the Trust and externally.
Main duties of the job
Applicants must have excellent interpersonal, organisational, time management skills and be able to work under pressure and to strict deadlines/targets. Ability to communicate in English both verbally and in writing at a high level is essential.
An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview and at least 2 years previous Medical Secretarial experience is essential.
Informal Enquiries to:
Debra Timmins, 01274 383175
We can offer staff gymnasiums on both hospital sites, excellent pension scheme and advice on childcare.
Closing Date: 28.07.23 (This date may change dependent on the response)
About us
At Bradford Teaching Hospitals we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We're a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
In short, we can help you lift your career to the next level. We've received huge investment to improve patient care which means we have truly world-class facilities including a brand new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children's unit and a welcoming, modern atrium and reception area for staff and visitors.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for more information about the role.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for more information about the role.
Person Specification
Experience
Essential
- Previous Medical Secretarial Experience
- Experience in developing and implementing administrative systems, processes and procedures
- Experience of dealing with people at all levels in a variety of situations, some of which could be sensitive, distressing or emotional
Desirable
- Line Management/supervisory experience including recruitment, appraisal, etc
Skills
Essential
- Excellent keyboard skills
- Excellent Interpersonal skills
- Literacy and Numeracy skills
- Excellent verbal and written communication skills
- Excellent organisational and time management skills
- Ability to manage and prioritise a diverse workload, work without direct supervision, use own initiative, and work to tight deadlines
- Able to deal with sensitive/confidential issues on a daily basis
- Professional telephone manner
- Excellent people management skills
- Able to work as part of a multi-disciplinary team
- Ability to achieve thoroughness and accuracy when accomplishing a task
Desirable
Knowledge
Essential
- Sound knowledge and understanding of Microsoft Office packages, including Excel and Power-point, internet, e-mail etc...
- Knowledge of Patient Administration System (or equivalent system)
- Knowledge of Medical Terminology
Qualifications
Essential
- Educated to GCSE standard*
- Vocational qualification level 3 or equivalent
- An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview
Desirable
- Medical Secretary Diploma
- Advanced secretarial qualifications
Person Specification
Experience
Essential
- Previous Medical Secretarial Experience
- Experience in developing and implementing administrative systems, processes and procedures
- Experience of dealing with people at all levels in a variety of situations, some of which could be sensitive, distressing or emotional
Desirable
- Line Management/supervisory experience including recruitment, appraisal, etc
Skills
Essential
- Excellent keyboard skills
- Excellent Interpersonal skills
- Literacy and Numeracy skills
- Excellent verbal and written communication skills
- Excellent organisational and time management skills
- Ability to manage and prioritise a diverse workload, work without direct supervision, use own initiative, and work to tight deadlines
- Able to deal with sensitive/confidential issues on a daily basis
- Professional telephone manner
- Excellent people management skills
- Able to work as part of a multi-disciplinary team
- Ability to achieve thoroughness and accuracy when accomplishing a task
Desirable
Knowledge
Essential
- Sound knowledge and understanding of Microsoft Office packages, including Excel and Power-point, internet, e-mail etc...
- Knowledge of Patient Administration System (or equivalent system)
- Knowledge of Medical Terminology
Qualifications
Essential
- Educated to GCSE standard*
- Vocational qualification level 3 or equivalent
- An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview
Desirable
- Medical Secretary Diploma
- Advanced secretarial qualifications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
