Job summary
NUTRITION & DIETETIC DEPARTMENT
TEAM ADMINISTRATOR
30 hours per week
Salary - Band 3 Agenda For Change
We have an exciting opportunity in our Nutrition & Dietetic Department administration team. We are looking for an enthusiastic individual to fill this role, providing administration, secretarial and systems support as part of our highly valued Dietetic Administration team including to the Acute and Paediatric Dietitians and Service managers based at BRI.
Main duties of the job
The successful candidate will have a positive "can-do" approach, be able to work on their own initiative and take direction as appropriate, excellent organisational, IT and communication skills both face to face and on the telephone. You will be confident, enthusiastic and eager to learn with experience of working in a very busy environment and dealing with conflicting demands. You will be an excellent team player and able to work well and flexibly in a busy and developing administration support team and dietetic service
You will be expected to liaise on a day to day basis with GP's, patients, healthcare professionals, clinicians, and other support staff in relation to advertising and promoting events, preparing and collating educational material. You will have the ability to develop and use Excel Spreadsheets, understand and work with data from patient databases to provide data reports, scheduling and managing waiting lists within this busy clinical department. An eye for detail in presenting, proof reading and managing our education resources to required standards is essential.
This is a varied, interesting and demanding post which will offer considerable job satisfaction to the right person
About us
Bradford Teaching Hospitals NHS Foundation Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Bradford Teaching Hospitals NHS Foundation Trust this is your opportunity to be a part of that change.
WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnership's ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.
Job description
Job responsibilities
You will be required to provide a high level of administrative and secretarial support to both the paediatric and acute teams within the Dietetics department at St Lukes Hospital and Bradford Royal Infirmary. You will need to be proficient in excel spreadsheets in order to maintain existing and future data collection this will include developing new spreadsheets as the service grows, have the ability to recognise the need for analysing and collecting data and be able to initiate and promote new electronic systems to benefit the service
The post will require an ability to prioritise workloads effectively, work under minimal supervision, use own initiative and identify and promote administration and organisational developments as the service demands.
An ability to liaise effectively with others external to the department is essential and this will require a high level of communication skill and confidence to promote relationships with team members, GPs, schools, other healthcare organisations, staff and patients.
As part of the teams you will be responsible for registering patients and updating records on the relevant electronic systems, e.g. Systmone, Electronic Patient Record and Clinical Manager, helping team members with ideas to develop new systems, managing requests from other colleagues, answer a busy phone line, using online booking systems and have good all round administration experience.
Job description
Job responsibilities
You will be required to provide a high level of administrative and secretarial support to both the paediatric and acute teams within the Dietetics department at St Lukes Hospital and Bradford Royal Infirmary. You will need to be proficient in excel spreadsheets in order to maintain existing and future data collection this will include developing new spreadsheets as the service grows, have the ability to recognise the need for analysing and collecting data and be able to initiate and promote new electronic systems to benefit the service
The post will require an ability to prioritise workloads effectively, work under minimal supervision, use own initiative and identify and promote administration and organisational developments as the service demands.
An ability to liaise effectively with others external to the department is essential and this will require a high level of communication skill and confidence to promote relationships with team members, GPs, schools, other healthcare organisations, staff and patients.
As part of the teams you will be responsible for registering patients and updating records on the relevant electronic systems, e.g. Systmone, Electronic Patient Record and Clinical Manager, helping team members with ideas to develop new systems, managing requests from other colleagues, answer a busy phone line, using online booking systems and have good all round administration experience.
Person Specification
Experience
Essential
- Significant recent office administration/secretarial experience
- Working experience/detailed knowledge of developing new spreadsheets for the service, inputting to existing spreadsheets, data input, running data reports from patient databases, word processing.
- Previous NHS experience
Desirable
- Experience of NHS patient systems , e.g. EPR, SystmOne, Clinical Manager including for scheduling and managing waiting lists
Skills
Essential
- Good written skills, i.e. spelling and grammar
- Ability to develop , participate and implement action plans to improve data processes /quality in line with service requirements
- Excellent interpersonal, team working and communication skills
- Excellent organisational skills and ability to prioritise work and have good time management skills
- Good computer file management skills
Desirable
- Ability to work effectively with Health care professionals and other services such as IT Informatics to resolve or improve clinic services in liaison with Admin service managers
Qualifications
Essential
- Educated to GCSE standard or equivalent to include English and Maths at Grade
Desirable
- Recognised Administration Qualification
Person Specification
Experience
Essential
- Significant recent office administration/secretarial experience
- Working experience/detailed knowledge of developing new spreadsheets for the service, inputting to existing spreadsheets, data input, running data reports from patient databases, word processing.
- Previous NHS experience
Desirable
- Experience of NHS patient systems , e.g. EPR, SystmOne, Clinical Manager including for scheduling and managing waiting lists
Skills
Essential
- Good written skills, i.e. spelling and grammar
- Ability to develop , participate and implement action plans to improve data processes /quality in line with service requirements
- Excellent interpersonal, team working and communication skills
- Excellent organisational skills and ability to prioritise work and have good time management skills
- Good computer file management skills
Desirable
- Ability to work effectively with Health care professionals and other services such as IT Informatics to resolve or improve clinic services in liaison with Admin service managers
Qualifications
Essential
- Educated to GCSE standard or equivalent to include English and Maths at Grade
Desirable
- Recognised Administration Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
