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Torbay and South Devon NHS Foundation Trust

Health Records Library Clerk

The closing date is 17 June 2025

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Job summary

Health Records Library Clerk

Band 2 - Health Records Department

Torbay Hospital - 18 hours

Fixed Term 24 months - with a possibility of becoming permanent

Health Careers |

Our Library Clerk will assist in maintaining a high standard of support service to the directorates and departments throughout Torbay and South Devon NHS Foundation Trust, with their requirements regarding patients' case notes.

Main duties of the job

o Delivering high volumes of patient records to various departments around the Hospitalo Adhering to the Health Records delivery scheduleo Involve repetitive heavy lifting of patient records in boxes and bagso When working in the library there will be an expectation to retrieve and filecase notes accurately and in a timely mannero Ability to work under pressure both independently and as a team player

About us

We are a large, friendly team of approximately 70 full and part time staff, all with varied responsibilities. Everyone in the team contributes to the success and growth of the department.

Details

Date posted

04 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

388-7228473-A&C

Job locations

Health Records Department

Torbay Hospital

Torquay

TQ2 7AA


Job description

Job responsibilities

  • Maintain accuracy when pulling and filing case notes within the Health Records Library
  • Maintain confidentiality at all times
  • Pulling and filing of case notes within the Health Records Library
  • Tracering, sending and delivering case notes in Medical Records boxes/bags
  • Delivering and collecting case notes from various pick up points throughout the hospital
  • Moving boxes of records to dispatch areas
  • Answer and action requests from the A&E telephone
  • Cover the service desk and action requests
  • Locating misfiled notes within the Records Library

Job description

Job responsibilities

  • Maintain accuracy when pulling and filing case notes within the Health Records Library
  • Maintain confidentiality at all times
  • Pulling and filing of case notes within the Health Records Library
  • Tracering, sending and delivering case notes in Medical Records boxes/bags
  • Delivering and collecting case notes from various pick up points throughout the hospital
  • Moving boxes of records to dispatch areas
  • Answer and action requests from the A&E telephone
  • Cover the service desk and action requests
  • Locating misfiled notes within the Records Library

Person Specification

Knowledge and Experience

Essential

  • Excellent communication skills and telephone manner
  • The ability to work as part of a team
  • The ability to work under pressure

Desirable

  • NHS Experience

Qualifications and training

Essential

  • Good level of general education
  • Basic knowledge of computerised systems
  • Keyboard skills
  • Full driving licence
Person Specification

Knowledge and Experience

Essential

  • Excellent communication skills and telephone manner
  • The ability to work as part of a team
  • The ability to work under pressure

Desirable

  • NHS Experience

Qualifications and training

Essential

  • Good level of general education
  • Basic knowledge of computerised systems
  • Keyboard skills
  • Full driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Health Records Department

Torbay Hospital

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Health Records Department

Torbay Hospital

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Health Records Practice Manager

Mike Passmore

michael.passmore@nhs.net

01803654343

Details

Date posted

04 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

388-7228473-A&C

Job locations

Health Records Department

Torbay Hospital

Torquay

TQ2 7AA


Supporting documents

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