Job summary
The Training Coordinator will provide comprehensive support and coordination of key training activities for the EPR Programme. Duties will include administration, resource management and communication with internal and external staff, business partners and other stakeholders. They will be a key contact for Training queries across the One Devon EPR Programme.
Main duties of the job
The post holder will take overall responsibility for providing efficient day to day project support and administration services across EPR training. They will operate at all times with reference to both the Programme's and the Trusts' objectives and priorities ensuring the development of effective partnership working across the EPR Programme with key programme stakeholders from across the region. They will also be required to become an expert on the Learning Management System used for updating, reporting and monitoring training registration.
The ideal candidate must have a flexible approach to meet the needs of the programme, be able to work to tight deadlines and be able to handle a number of competing priorities at any one time.
About us
Why Work With Us
The EPR Programme is an exciting programme that will transform existing ways of working across the Trust. This clinically led transformation Programme is a once-in-a-generation programme that will benefit patients and carers from across our geographic footprint as well as our staff from across our acute, community and social care settings.
This role is available on a Fixed Term Contract or Secondment basis. Applications are encouraged from individuals employed by Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth NHS Trust.
Job description
Job responsibilities
Work with the EPR Training Team to ensure that there is effective communication of plans and resource (training facilities, equipment, trainers and materials) availability. Ensure that there is a published and up to date programme of activities and training availability Key contact for Training queries across One Devon advising on EPR training curriculum and answering any questions. Liaise with EPR Programme staff to ensure that all enquiries related to training are documented effectively and responded to in a timely manner. Ensure that any issues that cannot be resolved are escalated to the appropriate EPR teams.
Ability to analyse and interpret data, worksheets and general information provided by project members, colleagues and partners to assist with monitoring the impact of the project Ability to coordinate, analyse and present complex information in a simple, focused and professional format
Job description
Job responsibilities
Work with the EPR Training Team to ensure that there is effective communication of plans and resource (training facilities, equipment, trainers and materials) availability. Ensure that there is a published and up to date programme of activities and training availability Key contact for Training queries across One Devon advising on EPR training curriculum and answering any questions. Liaise with EPR Programme staff to ensure that all enquiries related to training are documented effectively and responded to in a timely manner. Ensure that any issues that cannot be resolved are escalated to the appropriate EPR teams.
Ability to analyse and interpret data, worksheets and general information provided by project members, colleagues and partners to assist with monitoring the impact of the project Ability to coordinate, analyse and present complex information in a simple, focused and professional format
Person Specification
Qualifications and Training
Essential
- Relevant qualification to degree level or equivalent experience
- Evidence of continuing professional development
Desirable
- Knowledge of project management, customer facing / customer service experience
Knowledge and Experience
Essential
- Experience of communicating and liaising with a range of stakeholders at all levels
- Excellent knowledge of Microsoft Office
Desirable
- Experience working in a Training environment
Specific Skills
Essential
- oNegotiating, networking and persuasive skills
- oProblem solving skills and ability to respond to sudden unexpected demands
- oAble to work collaboratively as part of a team
Desirable
- Experience of using a Learning Management System
Person Specification
Qualifications and Training
Essential
- Relevant qualification to degree level or equivalent experience
- Evidence of continuing professional development
Desirable
- Knowledge of project management, customer facing / customer service experience
Knowledge and Experience
Essential
- Experience of communicating and liaising with a range of stakeholders at all levels
- Excellent knowledge of Microsoft Office
Desirable
- Experience working in a Training environment
Specific Skills
Essential
- oNegotiating, networking and persuasive skills
- oProblem solving skills and ability to respond to sudden unexpected demands
- oAble to work collaboratively as part of a team
Desirable
- Experience of using a Learning Management System
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
