Ward Caterer

Torbay and South Devon NHS Foundation Trust

The closing date is 28 April 2025

Job summary

We are looking for someone to provide a ward based catering service to patients, the post holder will be required to provide the patient meal service and beverage services at ward level.

You will be required to provide a polite, courteous and helpful service to patients and staff and to comply with all HACCP food safety requirements and legislation andwill work as part of the ward based team, ensuring a high quality food service and presentation of meals including breakfast, lunch and supper services.

You will be responsible for the co-ordination of all patient food and beverage services in accordance with the NPSA Nutritional Guidelines andexpected to comply with all Trust Infection Control policies and conduct him/her self at all times in a manner as to minimise the risk of healthcare associated infections.

Main duties of the job

  • Ensure high standards when working individually or as part of the team and be aware of the Trust's objectives and priorities. The Trust's success depends on all staff playing an active role to make sure the existing areas of good practices are universally embedded within the organisation.
  • Understand the Trust's key priorities and those for your Directorate and Service, help translate these into key priorities for your work place.
  • Understand level one Equality and Diversity.
  • Maintain good working relationships with colleagues.
  • To respond with humanity and kindness to every person, by listening attentively and respecting others in conversations.
  • To attend specified shifts as required.
  • Promote an effective team ethos.
  • To provide the highest quality of customer service by listening to and acting on feedback.
  • Fully engage in the annual review process.
  • Maintain a high standard of personal hygiene and appearance including laundering own uniform according to Trust policy.
  • To use all PPE as required.
  • Helping and supporting your colleagues so that you work well together to achieve common goals and objectives.
  • Take part in regular team meetings/talks to achieve the best possible outcomes for our customers.
  • To value and treat your team members equally and with respect.
  • To strive to provide excellent, innovative services that helps our patients/clients customers have a good and professionally delivered healthcare experience

About us

At Torbay and South Devon NHS Foundation Trust, our success starts with you. The Catering Department is seeking motivated team members to assist in the provision of our patient meal service.

This is an exciting opportunity to join one of the first successful integrated care Foundation trusts in the UK with a reputation and a tradition of innovation which prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing.

Why work with us - 1 (pagetiger.com)

Date posted

14 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

388-7080972-E&A

Job locations

Torbay Hospital

Newton Road

Torquay

TQ2 7AA


Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

#caretojoinus

Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

#caretojoinus

Person Specification

Qualifications & Training

Essential

  • Willingness to undertake training relevant to the post
  • Basic numeracy and literacy skills
  • Basic IT skills

Desirable

  • NVQ Customer Care Training
  • Food Hygiene Level 2
  • COSHH & Health and Safety

Knowledge and experience

Essential

  • Good verbal and written skills
  • Ability to communicate at all levels, including staff, patients, visitors
  • Smart, clean and tidy appearance
  • Enthusiastic, approachable and confident
  • Multi - Skilled and flexible

Desirable

  • Working in a hospital environment or hotel services environment
  • Knowledge of catering equipment
Person Specification

Qualifications & Training

Essential

  • Willingness to undertake training relevant to the post
  • Basic numeracy and literacy skills
  • Basic IT skills

Desirable

  • NVQ Customer Care Training
  • Food Hygiene Level 2
  • COSHH & Health and Safety

Knowledge and experience

Essential

  • Good verbal and written skills
  • Ability to communicate at all levels, including staff, patients, visitors
  • Smart, clean and tidy appearance
  • Enthusiastic, approachable and confident
  • Multi - Skilled and flexible

Desirable

  • Working in a hospital environment or hotel services environment
  • Knowledge of catering equipment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Newton Road

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Newton Road

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Catering & Retail Operations Manager

Nathan Simms

nathan.simms@nhs.net

01803656814

Date posted

14 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

388-7080972-E&A

Job locations

Torbay Hospital

Newton Road

Torquay

TQ2 7AA


Supporting documents

Privacy notice

Torbay and South Devon NHS Foundation Trust's privacy notice (opens in a new tab)