Data Quality Analyst

Torbay and South Devon NHS Foundation Trust

The closing date is 28 April 2025

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Job summary

The Data Quality Analyst will play a key role in identifying and correcting issues with data quality from several existing IT systems and the Trust's new Electronic Patient Record system. You will assist with updating and ensuring the data held is accurate and fit for purpose to assist clinicians to deliver safe care to our patients, as well as for the planning of services.

Main duties of the job

  • Be responsible for maintaining the data integrity across the Trusts clinical system
  • Running routine reports
  • Correcting data issues to ensure the data held within several current clinical systems is accurate and can be migrated successfully into our new Electronic Patient Record at Go-Live
  • Assisting with Datix issues and Freedom of Information requests.

About us

You will initially work as part of the AMS integration team who are responsible for developing the interfaces between EPIC, the new One Devon EPR and the clinical systems that will remain post EPIC deployment, as well as supporting the data migration activities for the systems that will be replaced and ongoing support and maintenance of the legacy interfaces for the length of the programme. You will work alongside a small Data Quality Team that is part of the EPR Programme.

The AMS department is responsible for the support and development of the Trusts core Clinical and non-Clinical IT systems to ensure they continue to meet the demands of the Clinical Users. The One Devon EPR programme aims to replace a large number of these legacy systems with a single Devon wide EPR, and will be the primary project, alongside BAU support, for the AMS team.

Why Work With Us

Date posted

10 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum (pro rata) - on-call may be required.

Contract

Fixed term

Duration

17 months

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

388-7051898-A&C

Job locations

Regents House / Home

Regent Close

Torquay

TQ2 7AN


Job description

Job responsibilities

Communication and working relationships

Working closely with members of the AMS team, other system support teams, suppliers and the wider HIS teams, utilising clear communication channels and toolsets to deliver our day-to-day activities

Communicating with end users of systems supported by the AMS team, assessing their needs/issues and actioning accordingly to ensure resolution, escalating to colleagues, or reassigning as and when required

Liaising with colleagues to ensure completion of workflow, providing cover or support where required i.e. absence resulting from annual leave, sickness etc.

Participate in team, directorate and departmental meetings with staff from various groups/areas

Provide training to new members of staff within the team, on our area of expertise

Please review job description for full detail.

Job description

Job responsibilities

Communication and working relationships

Working closely with members of the AMS team, other system support teams, suppliers and the wider HIS teams, utilising clear communication channels and toolsets to deliver our day-to-day activities

Communicating with end users of systems supported by the AMS team, assessing their needs/issues and actioning accordingly to ensure resolution, escalating to colleagues, or reassigning as and when required

Liaising with colleagues to ensure completion of workflow, providing cover or support where required i.e. absence resulting from annual leave, sickness etc.

Participate in team, directorate and departmental meetings with staff from various groups/areas

Provide training to new members of staff within the team, on our area of expertise

Please review job description for full detail.

Person Specification

Qualifications and training

Essential

  • oGCSE in English and Maths oBTEC Level 4/NVQ 4 in Business Administration or equivalent qualification or equivalent proven relevant experience oECDL qualification or equivalent experience with practical use of MS Office applications and the ability to master new software applications

Desirable

  • oOCR/ RSA 3 in Typing Training in Information Governance

Knowledge and experience

Essential

  • oExperience of working within a data quality environment and understanding the impact of changing information in other areas or systems oUnderstands the criticality of maintaining data quality on direct patient care, and the impact of having incorrect data on a patient's clinical record. oExperience of working within a clinical or business setting

Desirable

  • oExperience of NHS Clinical Systems used within the South Devon Health Community, such as IHCS/PAS/SystmOne/ Symphony oExperience of using NHS Spine Portal oKnowledge of patient pathways oUnderstanding of how data is used in a clinical setting

Specific skills

Essential

  • oAbility to prioritise and work to deadlines oAbility to negotiate timescales for completion of data quality fixes across multiple teams oAbility to plan and coordinate tasks across multiple clinical and non-clinical teams to meet project timescales and fix urgent data quality/datix issues oAnalyse complex data quality issues and identify issues resolution; impact assess fixes across multiple systems and identify training requirements using specialist knowledge. oAbility to learn complex systems quickly oExcellent attention to detail oExcellent communication skills oAbility to remain calm under pressure oAbility to follow Standard Operating Procedures oAbility to communicate complex technical impacts and fixes to non-technical teams oAbility to demonstrate activities to junior members of the team and train in SoP's and system usage to staff of all levels to reduce data quality issues
Person Specification

Qualifications and training

Essential

  • oGCSE in English and Maths oBTEC Level 4/NVQ 4 in Business Administration or equivalent qualification or equivalent proven relevant experience oECDL qualification or equivalent experience with practical use of MS Office applications and the ability to master new software applications

Desirable

  • oOCR/ RSA 3 in Typing Training in Information Governance

Knowledge and experience

Essential

  • oExperience of working within a data quality environment and understanding the impact of changing information in other areas or systems oUnderstands the criticality of maintaining data quality on direct patient care, and the impact of having incorrect data on a patient's clinical record. oExperience of working within a clinical or business setting

Desirable

  • oExperience of NHS Clinical Systems used within the South Devon Health Community, such as IHCS/PAS/SystmOne/ Symphony oExperience of using NHS Spine Portal oKnowledge of patient pathways oUnderstanding of how data is used in a clinical setting

Specific skills

Essential

  • oAbility to prioritise and work to deadlines oAbility to negotiate timescales for completion of data quality fixes across multiple teams oAbility to plan and coordinate tasks across multiple clinical and non-clinical teams to meet project timescales and fix urgent data quality/datix issues oAnalyse complex data quality issues and identify issues resolution; impact assess fixes across multiple systems and identify training requirements using specialist knowledge. oAbility to learn complex systems quickly oExcellent attention to detail oExcellent communication skills oAbility to remain calm under pressure oAbility to follow Standard Operating Procedures oAbility to communicate complex technical impacts and fixes to non-technical teams oAbility to demonstrate activities to junior members of the team and train in SoP's and system usage to staff of all levels to reduce data quality issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Regents House / Home

Regent Close

Torquay

TQ2 7AN


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Regents House / Home

Regent Close

Torquay

TQ2 7AN


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Head of Application Management Services

Helen Price

helen.price15@nhs.net

07944153450

Date posted

10 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum (pro rata) - on-call may be required.

Contract

Fixed term

Duration

17 months

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

388-7051898-A&C

Job locations

Regents House / Home

Regent Close

Torquay

TQ2 7AN


Supporting documents

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