Community Care Worker/ Social Care Assessor

Torbay and South Devon NHS Foundation Trust

The closing date is 11 April 2025

Job summary

To undertake holistic needs-led assessments in partnership with service users, patients and carers, prepare care plans, commission services and manage a caseload to ensure the most effective and beneficial care packages are established, delivered, monitored and reviewed, and comply with all statutory requirements, Torbay and South Devon NHS Foundation Trust policies, standards and guidelines.

Main duties of the job

To be a core member of a multi-disciplinary Baywide Health and Wellbeing Team and contribute to the effective assessment and discharge planning with working age adults in the area of Torbay and for Torbay residents in out of area hospitals in the region
To undertake holistic social care assessments, in partnership with service users, families and carers, prepare care plans, commission services to ensure the most beneficial and cost-effective care packages are established, delivered, monitored and reviewed, and comply with all statutory requirements for Torbay and South Devon NHS Foundation Trust policies and guidelines
To have clear responsibilities for the safeguarding of adults and children and for operating in a manner consistent with Human Rights legislation
To be compliant with and practice utilising social care legislation including Care Act 2014 and Mental Capacity Act 2005

Areas of Specialism

To initiate investigations where the abuse of vulnerable adults may have occurred, and participate in Strategy meetings
Specialist roles may include Hospital Discharge, Learning Disability, Mental Health or Drugs and Alcohol
To develop specialist skills and knowledge to facilitate the development of evidence-based practice within the Team

About us

Why Work With Us

Please click on above link for more information

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.

And if you do join us, you'll be working in one of the most beautiful parts of the UK, with a fantastic quality of life. We actively encourage our people to enjoy a good work/life balance and Devon offers everything from city living to a host of outdoor activities. Whether it's the coast that floats your boat, the adrenaline of white-water rafting, trekking across the moors or being mindful in nature, you'll find it all right on your doorstep.

Date posted

28 March 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

Depending on experience Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

388-7071659-ACS

Job locations

Kings Ash House

Kings Ash Road

Paignton

TQ3 3XZ

Job description

Job responsibilities

Please see our attached job description and person specification form for full details of the role responsibilities and duties.

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Unfortunately, this post is not eligible for sponsorship.

Job description

Job responsibilities

Please see our attached job description and person specification form for full details of the role responsibilities and duties.

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Unfortunately, this post is not eligible for sponsorship.

Person Specification

Qualifications and training

Essential

GCSE grade C or above
To have an NVQ level 4 in health & Social Care/or equivalent
Evidence of consistent pattern of learning from education, training and experience
Understanding of basic human needs - physical, emotional, health and social

Knowledge and experience

Essential

Understanding of basic human needs, physical, emotional and social needs
Ability to communicate effectively with clients, carers, specialist
Proven interpersonal skills
Effective working as an individual but also as part of a wider multi-disciplinary team
Ability to use time effectively
Effective recording skills
Willingness to undertake training to develop within the role
Ability to use IT based care management systems
Ability to work on own initiative whilst making positive use of supervision and training
Awareness of Care Act 2014 legislation
Assessment & Care Management Process, policies and standards
Effective in using multiple data base computer systems
Ability to undertake holistic assessments of persons need, arranging and reviewing services

Desirable

Care Management process, policies and standards Community Care and other relevant legislation
Knowledge of long-term conditions
Customer care/reception training
Evidence of risk assessment training/awareness
Use of recognised IT packages

Person Specification

Qualifications and training

Essential

GCSE grade C or above
To have an NVQ level 4 in health & Social Care/or equivalent
Evidence of consistent pattern of learning from education, training and experience
Understanding of basic human needs - physical, emotional, health and social

Knowledge and experience

Essential

Understanding of basic human needs, physical, emotional and social needs
Ability to communicate effectively with clients, carers, specialist
Proven interpersonal skills
Effective working as an individual but also as part of a wider multi-disciplinary team
Ability to use time effectively
Effective recording skills
Willingness to undertake training to develop within the role
Ability to use IT based care management systems
Ability to work on own initiative whilst making positive use of supervision and training
Awareness of Care Act 2014 legislation
Assessment & Care Management Process, policies and standards
Effective in using multiple data base computer systems
Ability to undertake holistic assessments of persons need, arranging and reviewing services

Desirable

Care Management process, policies and standards Community Care and other relevant legislation
Knowledge of long-term conditions
Customer care/reception training
Evidence of risk assessment training/awareness
Use of recognised IT packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Kings Ash House

Kings Ash Road

Paignton

TQ3 3XZ

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Kings Ash House

Kings Ash Road

Paignton

TQ3 3XZ

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Lead for Complex Care

Leanne Bruce

leanne.bruce2@nhs.net

07826889845

Date posted

28 March 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

Depending on experience Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

388-7071659-ACS

Job locations

Kings Ash House

Kings Ash Road

Paignton

TQ3 3XZ

Supporting documents

Privacy notice

Torbay and South Devon NHS Foundation Trust's privacy notice (opens in a new tab)