Oncology Medical Secretary
Torbay and South Devon NHS Foundation Trust
The closing date is 14 April 2025
Job summary
Are you passionate about making a meaningful impact in supporting cancer patients in their journey towards recovery?
Torbay Hospital is seeking a dedicated and dynamic individual to join our team as an Oncology Medical Secretary. This is an opportunity to be an essential part of our Oncology department, where your organisational skills and compassion will directly contribute to the well-being of our patients.
This post is full time 37.5 hours post.
Main duties of the job
- Work closely with clinical and administrative staff and other employees within the Trust and liaise with patients, GP's and other external agencies.
- This position requires empathy and tact when dealing with patients who may be angry or upset regarding any aspect of their care.
- Communicate effectively in writing and verbally on a daily basis.
- Ensure all results of investigations are tracked and shown to the relevant consultant promptly for action as instructed.
- Independently deal with patient/carer enquiries in an efficient, sensitive and confidential manner and referring on to the clinician as appropriate.
- All clinic outcomes to be recorded accurately and completed or amended.
- Audio typing of clinic and admin letters,
- Clinical diaries to be maintained and checked against the published timetables. Discretion and initiative used when arranging meetings and appointments for patients, relatives and others. To ensure that medical staff leave and cover arrangements are circulated and clinical activities are amended accordingly.
- Taking and transcribing formal minutes if required.
- Open and act on correspondence received.
About us
This role is based at Torbay Hospital, where you will be joining a team of 11 other dedicated Oncology Secretary's.
We are a dynamic and friendly team, working closely with our clinical colleagues and other areas within Cancer Services. Our team is currently going through exciting changes.
Would you like to grow with us to help us to make a difference?
Our department is fast-paced and we are continually evolving our care in order to keep our patients' wellbeing and each other's at the heart of everything we do.
Job description
Job responsibilities
- Ensure all results of tests and investigations are tracked effectively, shown to the relevant consultant promptly and to undertake appropriate action as instructed
- All clinic outcomes must be recorded accurately and complete or amend any that have not been done
- Ensure patients are put at the heart of the service
- Enter Referral to Treatment (RTT) events accurately and in a timely manner
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Job description
Job responsibilities
- Ensure all results of tests and investigations are tracked effectively, shown to the relevant consultant promptly and to undertake appropriate action as instructed
- All clinic outcomes must be recorded accurately and complete or amend any that have not been done
- Ensure patients are put at the heart of the service
- Enter Referral to Treatment (RTT) events accurately and in a timely manner
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Qualifications and training
Essential
- Good standard of general education to include GCSE in Maths and English or equivalent
Desirable
- Medical terminology qualification
- Audio typing experience
- Typing to RSA II/OCR II or equivalent level of speed and accuracy (40wpm)
Knowledge and experience
Essential
- Experience in a similar secretarial role
- Good knowledge of Microsoft Office software
- Proven experience of providing a customer focused service
Desirable
- Have knowledge of hospital systems, i.e.: PAS, Infoflex, Cyberlab, Ultragenda, SystmOne
Person Specification
Qualifications and training
Essential
- Good standard of general education to include GCSE in Maths and English or equivalent
Desirable
- Medical terminology qualification
- Audio typing experience
- Typing to RSA II/OCR II or equivalent level of speed and accuracy (40wpm)
Knowledge and experience
Essential
- Experience in a similar secretarial role
- Good knowledge of Microsoft Office software
- Proven experience of providing a customer focused service
Desirable
- Have knowledge of hospital systems, i.e.: PAS, Infoflex, Cyberlab, Ultragenda, SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Torbay Hospital
Lowes Bridge
Torquay
TQ2 7AA
