Job summary
We are seeking experienced, Epic certified Senior Application Analysts to join the One Devon EPR Programme across a range of clinical and administrative applications including: Emergency Medicine, Inpatients, Outpatients, Theatres, Pharmacy, Laboratories and Patient Administration. As a Senior Application Analyst you will support clinical or operational areas by working closely with colleagues to ensure current workflows, processes and procedures are configured appropriately within the new Devon-wide Epic EPR system that will be implemented across Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth NHS Trust
Main duties of the job
What You'll Do:
Be the Expert: Harness your deep understanding of complex working practices and processes from clinical, IT, or administrative perspectives.
Lead and Configure: Work in dedicated teams to configure your assigned module, driving best practices and improving patient pathways.
Supervise and Support: Mentor and guide a team of Application Co-ordinators/Analysts to deliver an integrated EPR solution on time and within budget.
About us
Why Work With Us
This vacancy is being advertised by Torbay and South Devon NHS Foundation Trust however applications from individuals employed by Royal Devon University Healthcare NHS Foundation Trust and University Hospitals Plymouth NHS Trust are encouraged.
By applying for one of these vacancies you are agreeing for your application and personal information to be shared between the three organisations as necessary to complete the recruitment process.
Job description
Job responsibilities
Communication and Working Relationships
- Negotiate with and persuade senior staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience in conjunction with the wider Trust.
- Maintain regular communication with other configuration teams and relevant supplier staff
- Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate.
Analytical Judgement
- Maintain schedules and raise any risks or issues highlighted through testing to the appropriate level.
- Analyse and document simple to highly complex clinical and administrative workflows (user requirements), information, data collection and/or reporting requirements and use this information to configure the designated Epic module to meet these requirements
Planning and Organisation
- Initiate, arrange, chair and/or participate in meetings between senior staff to discuss workflows and/or areas of concern and/or take notes of any action points
- Meet regularly with the assigned Configuration Manager/other Configuration Managers across other Epic modules and/or Design and Delivery Lead to plan, negotiate with, review and prioritise the scope of the applications/ infrastructure in accordance with Implementation plans
Physical Skills
Advanced keyboard skills.
Patient and Client Care
- Contact with patients is incidental, although there may be work required in clinical areas to understand current and proposed processes effectively
Finance, Equipment and other Resources
- Responsible for the safe use of IT equipment issued by the Trust i.e. Trust Laptop and related hardware
- Responsible for the safe use of office equipment
People Management and Training
- Supervise and provide day to day line-management to the Application Coordinators / Analysts within the team, including dealing with a range of staffing issues such as capability, disciplinary, grievance, absence etc.
- Assign relevant work to Application Coordinators /Analysts
Information Technology and Administrative
- Lead on one additional aspect of Epic configuration (e.g. Workbench, Business Continuity etc.) within designated module.
- Input data into spreadsheets, Word documents or PowerPoint presentations, ensuring accuracy and adhering to style guides/template.
- Plan, design and build elements of the assigned EPR modules which will include major workflow and pathway redesign
Research and development
- Work with the testing team to develop test scripts against patient scenarios across patient pathways and interfaces to other systems in accordance with the Testing Managers instructions.
- Undertake training (in the UK and overseas) and, within five months of start date, become qualified in at least one Epic application.
Freedom to Act
- Identify and allocate work packages across disciplines to ensure an integrated and coordinated approach.
- Update and amend plans within assigned area of work
Job description
Job responsibilities
Communication and Working Relationships
- Negotiate with and persuade senior staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience in conjunction with the wider Trust.
- Maintain regular communication with other configuration teams and relevant supplier staff
- Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate.
Analytical Judgement
- Maintain schedules and raise any risks or issues highlighted through testing to the appropriate level.
- Analyse and document simple to highly complex clinical and administrative workflows (user requirements), information, data collection and/or reporting requirements and use this information to configure the designated Epic module to meet these requirements
Planning and Organisation
- Initiate, arrange, chair and/or participate in meetings between senior staff to discuss workflows and/or areas of concern and/or take notes of any action points
- Meet regularly with the assigned Configuration Manager/other Configuration Managers across other Epic modules and/or Design and Delivery Lead to plan, negotiate with, review and prioritise the scope of the applications/ infrastructure in accordance with Implementation plans
Physical Skills
Advanced keyboard skills.
Patient and Client Care
- Contact with patients is incidental, although there may be work required in clinical areas to understand current and proposed processes effectively
Finance, Equipment and other Resources
- Responsible for the safe use of IT equipment issued by the Trust i.e. Trust Laptop and related hardware
- Responsible for the safe use of office equipment
People Management and Training
- Supervise and provide day to day line-management to the Application Coordinators / Analysts within the team, including dealing with a range of staffing issues such as capability, disciplinary, grievance, absence etc.
- Assign relevant work to Application Coordinators /Analysts
Information Technology and Administrative
- Lead on one additional aspect of Epic configuration (e.g. Workbench, Business Continuity etc.) within designated module.
- Input data into spreadsheets, Word documents or PowerPoint presentations, ensuring accuracy and adhering to style guides/template.
- Plan, design and build elements of the assigned EPR modules which will include major workflow and pathway redesign
Research and development
- Work with the testing team to develop test scripts against patient scenarios across patient pathways and interfaces to other systems in accordance with the Testing Managers instructions.
- Undertake training (in the UK and overseas) and, within five months of start date, become qualified in at least one Epic application.
Freedom to Act
- Identify and allocate work packages across disciplines to ensure an integrated and coordinated approach.
- Update and amend plans within assigned area of work
Person Specification
Qualifications
Essential
- Educated to master's level or equivalent experience
- Evidence of continuing professional development
- Epic Certification
Knowledge
Essential
- Understanding of complex clinical, administrative and/or operational workflows and processes within a hospital environment
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Knowledge of medical terminology
Desirable
- Experience of implementing and managing a clinical system
- Experience of Epic configuration
Person Specification
Qualifications
Essential
- Educated to master's level or equivalent experience
- Evidence of continuing professional development
- Epic Certification
Knowledge
Essential
- Understanding of complex clinical, administrative and/or operational workflows and processes within a hospital environment
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Knowledge of medical terminology
Desirable
- Experience of implementing and managing a clinical system
- Experience of Epic configuration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
