Job summary
Our Data Security and Protection Support Administrator will support the Data Security and Protection Lead/DPO in ensuring the Trust meets its statutory and regulatory obligations
The focus will be on the Data Protection Act 2018, Freedom of Information Act 2000, NHS Confidentiality and Information Security Codes of Practice, and Information Quality Assurance. Additionally, this role includes supporting the management of the Data Security & Protection Toolkit and Information Governance Management.
Main duties of the job
- FOI Request Processing: Handle Freedom of Information (FOI) requests for the organisation, escalating when necessary.
- Administrative Support: Provide administrative assistance to the IG team, responding to emails, answering phone calls, and maintaining communication channels.
- Guidance and Liaison: Liaise with colleagues across the organisation, offering guidance on data protection and information governance issues.
- System Access and Maintenance: maintain access to the DSP toolkit, Incident Management System, SharePoint, and other relevant platforms as requested.
- Breach Review: support with incidents involving confidentiality breaches within the Trust's incident system which are to be review by the IG team.
- Information Asset Register: Support with the upkeep of the Information Asset Register.
- Service Desk Support: Log in to the Service Desk to support with queries directed to the IG team.
- Signposting: Direct members of the public and other organisations to the appropriate contacts within the trust or IG team.
- Independent Work: Manage personal workload independently, following established policies and procedures.
About us
The Information Governance team plays a crucial role in raising awareness of information governance in a healthcare environment. The IG team is the primary source of guidance for Data Protection and GDPR issues, adopting strong working relationships across the organisation.
The Information Governance function resides within the Health Informatics Services.
Raising awareness of IG in an ever changing and demanding environment. Impacting on the safe provision of care and upholding the Trust's core principles while supporting local knowledge on national guidance and UK law
The team are the main source of guidance for Data Protection and GDPR issues allowing for strong working relationships to be built across the organisation
The Trust is responsible for providing Health and Social Care services in Torbay and South Devon and currently employs a workforce of approximately 7000 staff.
The Information Governance function for the Trusts sits within the Health Informatics
The post holder will not have any staff or budgetary responsibilities
Job description
Job responsibilities
- Collaborate with the IG team and Trusts DPO on various tasks.
- Provide support to staff with information governance-related queries.
- Assist the DSP lead in gathering information for the DSP toolkit.
- Monitor generic email accounts
- Process and manage FOI requests, ensuring timely responses and escalating as necessary.
- Support with reported confidentiality breaches to the IG team.
- Assist with the integrity of the Information Asset Register
- Maintain access to critical systems and platforms, including the DSP toolkit and incident management systems.
- Respond to Service Desk queries and manage personal workload according to defined policies and procedures
This role will not have any direct staff or budgetary responsibilities.
Job description
Job responsibilities
- Collaborate with the IG team and Trusts DPO on various tasks.
- Provide support to staff with information governance-related queries.
- Assist the DSP lead in gathering information for the DSP toolkit.
- Monitor generic email accounts
- Process and manage FOI requests, ensuring timely responses and escalating as necessary.
- Support with reported confidentiality breaches to the IG team.
- Assist with the integrity of the Information Asset Register
- Maintain access to critical systems and platforms, including the DSP toolkit and incident management systems.
- Respond to Service Desk queries and manage personal workload according to defined policies and procedures
This role will not have any direct staff or budgetary responsibilities.
Person Specification
Qualifications
Essential
- oProven administrative and ICT experience
- oKnowledge of Microsoft Office IT applications
- oAccurate Data input skills
- oGood standard of education (GCSE's A-C)
- oNVQ Level 2 of equivalent
- oAbility to demonstrate a methodical and accurate approach to administrative matters
- oAbility to work to competing demands and to prioritise accordingly
- oAbility to accurately input large amounts of information to various computer packages
- oAbility to observe confidentiality when dealing with information
- oEffective interpersonal skills including communication and listening skills.
- oAbility to deal patiently with people with communication difficulties
- oAbility to work effectively as part of a team and also to work individually with initiative.
- oAbility to observe confidentiality when dealing with sensitive information (2)
Desirable
- Understanding / knowledge of NHS administration
- Knowledge of Data Protection, Freedom of Information or Information Governance
- Experience of undertaking data maps and confidentiality audits
- Prior experience of working in an office setting.
- Knowledge of health service and terminology and the NHS
Person Specification
Qualifications
Essential
- oProven administrative and ICT experience
- oKnowledge of Microsoft Office IT applications
- oAccurate Data input skills
- oGood standard of education (GCSE's A-C)
- oNVQ Level 2 of equivalent
- oAbility to demonstrate a methodical and accurate approach to administrative matters
- oAbility to work to competing demands and to prioritise accordingly
- oAbility to accurately input large amounts of information to various computer packages
- oAbility to observe confidentiality when dealing with information
- oEffective interpersonal skills including communication and listening skills.
- oAbility to deal patiently with people with communication difficulties
- oAbility to work effectively as part of a team and also to work individually with initiative.
- oAbility to observe confidentiality when dealing with sensitive information (2)
Desirable
- Understanding / knowledge of NHS administration
- Knowledge of Data Protection, Freedom of Information or Information Governance
- Experience of undertaking data maps and confidentiality audits
- Prior experience of working in an office setting.
- Knowledge of health service and terminology and the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
