Job summary
An exciting opportunity has become available to join the Patient Safety and Quality Team to lead on the analysis of data required under the Patient Safety Incident Response Framework (PSIRF) and in support of the Trust's Patient Safety Incident Response Plan (PSIRP).
Our Patient Safety and Quality Facilitator will be responsible for maintaining an overview of patient safety information including triangulation and presentation of data from multiple source, e.g. patient safety events/incidents, claims and complaints.
Main duties of the job
Our Patient Safety and Quality Facilitator will use their technical ability to collate patient safety-focussed information, but will also demonstrate the analytical skills necessary to understand it within the wider healthcare landscape and the ability to interpret and apply this information to the local context (and vice versa).
They will use a variety of skills and experience - interpersonal, project management, clinical and educational - to support the delivery of improved patient care and outcomes.
The Patient Safety and Quality Facilitator (Data Analytics) will maintain the deliver of a learning focused framework developed by the Trust. This will include the dissemination of learning through a variety of different forums and utilising quality improvement methodologies. They will develop a collaborative working relationship with the Improvement and Innovation team to ensure opportunities to influence change are optimised. They will take lead for patient safety data analytics and manage the Trust's local risk management system (LRMS). They will be responsible for the dissemination of information gathered via this approach, ensuring that learning feeds into the quality and management processes for each Care Group and/or Division.
About us
Why Work With Us
Our Patient Safety and Quality Facilitator will join the Trust's central Patient Safety and Quality team. This team is responsible for coordinating awareness and learning from patient safety incidents, derived from many sources including a detailed understanding of the data.
The Patient Safety and Quality team are committed to achieving high quality work through their engagement with individuals and teams, patients and families, across the Trust, for the benefit of maintaining and improving safety for patients and staff.
Job description
Job responsibilities
For details of the role and responsibilities please refer to the job description and person specification.
- Analyse highly complex information, interpret findings to produce recommendations and actions to be shared, which identify direction for reviews, learning opportunities and support systemic change.
- Seek out and develop a peer-to-peer working relationship with technical and data analytics colleagues locally and nationally
- Prepare, collate and circulate papers for Patient Safety and Quality related meetings. Attend meetings to provide support when requested.
- For the senior managers holding accountability for Patient Safety in the Trust, prepare, collate and circulate papers and reports demonstrating the value of data analytics for Patient Safety and Quality.
- Plan and develop with the Patient Safety Specialist, the design and implementation of tools to measure clinical effectiveness with regards to patient safety interventions. To proactively monitor and report on the process of quality improvement initiatives.
- Maintain the Trust's LMRS (DCIQ) and use it to enhance the Trust's ability to identify key themes and trends both from issues arising and potential future areas for review.
- Keep up to date with local and national guidelines.
- Develop and update patient safety policies where appropriate.
- Hold responsibility for ensuring that DCIQ is being used to it's full potential.
Job description
Job responsibilities
For details of the role and responsibilities please refer to the job description and person specification.
- Analyse highly complex information, interpret findings to produce recommendations and actions to be shared, which identify direction for reviews, learning opportunities and support systemic change.
- Seek out and develop a peer-to-peer working relationship with technical and data analytics colleagues locally and nationally
- Prepare, collate and circulate papers for Patient Safety and Quality related meetings. Attend meetings to provide support when requested.
- For the senior managers holding accountability for Patient Safety in the Trust, prepare, collate and circulate papers and reports demonstrating the value of data analytics for Patient Safety and Quality.
- Plan and develop with the Patient Safety Specialist, the design and implementation of tools to measure clinical effectiveness with regards to patient safety interventions. To proactively monitor and report on the process of quality improvement initiatives.
- Maintain the Trust's LMRS (DCIQ) and use it to enhance the Trust's ability to identify key themes and trends both from issues arising and potential future areas for review.
- Keep up to date with local and national guidelines.
- Develop and update patient safety policies where appropriate.
- Hold responsibility for ensuring that DCIQ is being used to it's full potential.
Person Specification
Qualifications
Essential
- Educated to first degree level or equivalent level qualification or experience
- Training in PSII Methodology
- Training to support engagement with those affected by patient safety incidents
- Training to understand the role of systems thinking and human factors in patient safety incidents and investigations
Desirable
- Clinical qualification or equivalent experience
- Post graduate study at MSc level or equivalent experience
Knowledge
Essential
- Evidence of experience in patient safety
- Evidence of investigation of incidents and report writing
- Depth of knowledge and understanding of the national patient safety strategy and PSIRF
- Highly effective verbal communication
- Adept with principles of information management and governance
- Knowledge of risk management principles and practice
- Awareness and understanding of the National Patient Safety Strategy and all pending changes required to fully implement the strategy
- Ability to interpret highly complex, sensitive data/information in order to identify themes and trends in order to produce high quality reports for Board and Committees and effective problem-solving skills with highly complex data and able to sensitively communicate the learning across clinical and corporate teams
- Ability to work on own initiative and manage time effectively; able to prioritise own time and work to deadlines
- Knowledge and understanding of the Equalities Act 2010, including the importance of protected characteristics, and an understanding of bias in relation to discrimination and patient safety
Desirable
- Evidence of leadership/QI and/or change management
- Experience of complaints handling and inquest management
- Experience of working in a clinical environment
- Awareness and understanding of Never Events
- Awareness and understanding of HM Coroner's inquest principles
- Awareness and understanding of the Medical Examiner (ME) process
Skills
Essential
- Highly literate with well-developed analytical skills and experience that provides ability to interpret information and demonstrable experience of using Datix (DatixWeb or DCIQ) as a system administrator (e.g. for producing data reports, trend analysis and not only for submitting incidents)
- Proficient in the use of Microsoft Office applications
- Leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams: the ability to present and facilitate engaging education sessions to promote and develop patient safety
- Highly developed investigative skills
- Able to self-manage administrative processes effectively to meet competing demands
- Committed to personal and service development
- Emotional intelligence
Person Specification
Qualifications
Essential
- Educated to first degree level or equivalent level qualification or experience
- Training in PSII Methodology
- Training to support engagement with those affected by patient safety incidents
- Training to understand the role of systems thinking and human factors in patient safety incidents and investigations
Desirable
- Clinical qualification or equivalent experience
- Post graduate study at MSc level or equivalent experience
Knowledge
Essential
- Evidence of experience in patient safety
- Evidence of investigation of incidents and report writing
- Depth of knowledge and understanding of the national patient safety strategy and PSIRF
- Highly effective verbal communication
- Adept with principles of information management and governance
- Knowledge of risk management principles and practice
- Awareness and understanding of the National Patient Safety Strategy and all pending changes required to fully implement the strategy
- Ability to interpret highly complex, sensitive data/information in order to identify themes and trends in order to produce high quality reports for Board and Committees and effective problem-solving skills with highly complex data and able to sensitively communicate the learning across clinical and corporate teams
- Ability to work on own initiative and manage time effectively; able to prioritise own time and work to deadlines
- Knowledge and understanding of the Equalities Act 2010, including the importance of protected characteristics, and an understanding of bias in relation to discrimination and patient safety
Desirable
- Evidence of leadership/QI and/or change management
- Experience of complaints handling and inquest management
- Experience of working in a clinical environment
- Awareness and understanding of Never Events
- Awareness and understanding of HM Coroner's inquest principles
- Awareness and understanding of the Medical Examiner (ME) process
Skills
Essential
- Highly literate with well-developed analytical skills and experience that provides ability to interpret information and demonstrable experience of using Datix (DatixWeb or DCIQ) as a system administrator (e.g. for producing data reports, trend analysis and not only for submitting incidents)
- Proficient in the use of Microsoft Office applications
- Leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams: the ability to present and facilitate engaging education sessions to promote and develop patient safety
- Highly developed investigative skills
- Able to self-manage administrative processes effectively to meet competing demands
- Committed to personal and service development
- Emotional intelligence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
