Child Health Ward Clerk

Torbay and South Devon NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen within the Child Health Directorate as a band 2 Ward Clerk to join our friendly team of ward clerks.

We are looking for a ward clerk to cover hours to support the service through the week.

The hours can be negotiable but it is anticipated that the hours will be upto 3 days a week which could include an occasional 7.30pm finish and a morning over a weekend on a rota basis.

You will be working within a friendly team of ward clerks who are required to provide reception and administrative support to the clinical and nursing team as well as being the first point of contact for patients, parents, carers and visitors to the wards.

You will need to be organised with good communication skills as well as the ability to work in a busy ward area that can be challenging and demanding.

Main duties of the job

To provide administrative support within an acute setting for Child Health across all ward areas, to include Louisa Cary Ward, Short Stay Paediatric assessment unit (SSPAU) and Special Care baby unit (SCBU).

The post holder will provide reception and administrative support to the Clinical and Nursing Team within each ward area.

About us

You will be a valued team member who is vital to the smooth running of the wards.

Child Health is sometimes referred to as a mini hospital , the department looks after all manner of childhood hospital admissions and outpatient pathways from 0-18 yrs. The Admin team are integral to these pathways be they acute or in our various outpatient settings. Often the 1st point of contact on both Louisa Cary ward and and paediatric assessment unit for parents, professionals and service users our knowledgeable staff are always there to help when needed.

You will be the first contact with the ward for many relatives so your communication skills will be excellent.

You are more than welcome to ring and arrange an informal visit.

Why work with us - 1 (pagetiger.com)

Date posted

18 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-6456649-A&C-A

Job locations

Louisa Cary/SSPAU Torbay Hospital

Lawes Bridge

Torquay

TQ2 7AA


Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitablilty to the post in your supporting information from the role requirements or person specification.

Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitablilty to the post in your supporting information from the role requirements or person specification.

Person Specification

Qualifications and training

Essential

  • Maths and english GCSE or equivalent

Desirable

  • ECDL or Equivalent

Knowledge and experience

Essential

  • Competent Keyboard Skills
  • Demonstration of being able to prioritise workload
  • Demonstration of working as part of a team and alone
  • Demonstration of being able to work to deadlines
  • To be able to communicate/interact effectively with patients, visitors, and hospital staff both on a one to one basis and by phone
  • Demonstration of being able to use computer systems

Desirable

  • Experience of managing patient records
  • Experience of IHCS
  • Experience of working within a NHS establishment
  • Experience ow working within a customer service based environment
Person Specification

Qualifications and training

Essential

  • Maths and english GCSE or equivalent

Desirable

  • ECDL or Equivalent

Knowledge and experience

Essential

  • Competent Keyboard Skills
  • Demonstration of being able to prioritise workload
  • Demonstration of working as part of a team and alone
  • Demonstration of being able to work to deadlines
  • To be able to communicate/interact effectively with patients, visitors, and hospital staff both on a one to one basis and by phone
  • Demonstration of being able to use computer systems

Desirable

  • Experience of managing patient records
  • Experience of IHCS
  • Experience of working within a NHS establishment
  • Experience ow working within a customer service based environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Louisa Cary/SSPAU Torbay Hospital

Lawes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Louisa Cary/SSPAU Torbay Hospital

Lawes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Suzanne Payne

suzanne.payne8@nhs.net

01803656933

Date posted

18 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-6456649-A&C-A

Job locations

Louisa Cary/SSPAU Torbay Hospital

Lawes Bridge

Torquay

TQ2 7AA


Supporting documents

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