Healthcare Support Worker - Emergency Department

Torbay and South Devon NHS Foundation Trust

The closing date is 21 October 2024

Job summary

Our Emergency department consists of both Adult and Paediatric qualified nurses and works alongside Advanced Nurse Practitioner and Advanced Paramedic Practitioners who manger the Minor Injuries service within the department. Supported by very capable and knowledgeable Assistant Practitioners and Healthcare Assistants.

The medical team and nursing team work together to ensure the safety of patients and staff within the department and to ensure the delivery of high-quality care to those who require our services.

As a Healthcare Support Worker you will work effectively alongside Registered Nurses/Practitioners within the Department as required on a daily basis, undertake supervision and where appropriate assist with the orientation of staff unfamiliar with the department

You will provide the highest achievable standard of emergency care, following individual patient assessment of needs.

Main duties of the job

You will be working clinically to ensure the safety and quality of the care given to your designated patients within the emergency Department, under the supervision of a registered nurse/practitioner, whilst supporting and working with colleagues during the shift.

  • Developing and supporting yourself and others
  • Employing professional behaviour and communicating effectively and efficiently in a pressurised working environment
  • Working under guidance and in conjunction with the senior nursing team and the departmental Matron
  • Following the Department's and Trust's Policies and Protocols to ensure the safety of the department
  • Liaising with the wider MDT to maintain safety
  • Helping to facilitate the development of the service as part of the wider team
  • To participate in discussions and projects that will benefit the team, the patients and the department as a whole

Health Careers |

About us

Adult and Paediatric qualified nurses work alongside Advanced Nurse Practioners and Advanced Paramedic Practitioners who manage the Minor Injuries service within the department. Supported by Assistant Practitioners and Healthcare Assistants.

The medical team and nursing team work together to ensure the safety of patients and staff within the department.

Practice Educators offer a multitude of learning experiences tailored to the needs of the ED, led by an Emergency Nurse, and facilitate in-house training for the clinical skills required by nurses within the ED, and is responsive to the developmental and educational needs of all the staff.

The requirement for the delivery of safe, high quality care is at the heart of all we do, and we take great pride in the professionalism of the team and our work.

Why work with us - 1 (pagetiger.com)

Department booklets - Emergency department (pagetiger.com)

Date posted

04 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

388-6591705-ACS

Job locations

Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Qualifications and Training

Essential

  • NVQ Level 3 in Health & Social Care or equivalent qualification/experience
  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience

Desirable

  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills
  • Care certificate

Knowledge and Experience

Essential

  • Understands the need for strict confidentiality
  • Able to demonstrate a caring nature/ life experience

Desirable

  • Previous experience in an emergency/urgent care environment

Specific Skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
Person Specification

Qualifications and Training

Essential

  • NVQ Level 3 in Health & Social Care or equivalent qualification/experience
  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience

Desirable

  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills
  • Care certificate

Knowledge and Experience

Essential

  • Understands the need for strict confidentiality
  • Able to demonstrate a caring nature/ life experience

Desirable

  • Previous experience in an emergency/urgent care environment

Specific Skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Senior Charge Nurse

John Scudder

john.scudder1@nhs.net

01803656021

Date posted

04 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

388-6591705-ACS

Job locations

Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Supporting documents

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