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Health Records Clinic Prep Clerk

Torbay and South Devon NHS Foundation Trust

The closing date is 18 October 2024

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Job summary

Health Records Clinic Prep Clerks

Band 2 - Health Records Department

Torbay Hospital - 37.5 hours

Permanent Contract

Health Careers |

Main duties of the job

Duties will include the responsibility for preparing and sending casenotes out for clinic appointments to Torbay and Community Hospitals, communicating with secretaries, looking for missing referral letters and tidying up the hospital records.

There is also the expectation to work in the Health Records Library as and when required.

Excellent communication skills are essential along with strict time management and prioritisation of work. This job involves working to tight deadlines along with working well as a team. Maintaining patient confidentiality is imperative within the role.

Knowledge of IT is preferred but training and support will be provided throughout all aspects of this role.

About us

We are a large, friendly team of approximately 70 full and part time staff, all with varied responsibilities. Everyone in the team contributes to the success and growth of the department.

Why work with us - 1 (pagetiger.com)

Date posted

04 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per Annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-6527992-A&C

Job locations

Health Records Bungalow

Torbay Hospital

Torquay

TQ2 7AA


Job description

Job responsibilities

To locate, prepare or create new/temporary case notes for specific outpatient clinics within Torbay and South Devon NHS Foundation Trust, in accordance with the agreed Trust policies and procedures

Printing daily clinic lists

Updating and maintaining the Patient Administration System (PAS)

To maintain confidentiality at all times

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Job description

Job responsibilities

To locate, prepare or create new/temporary case notes for specific outpatient clinics within Torbay and South Devon NHS Foundation Trust, in accordance with the agreed Trust policies and procedures

Printing daily clinic lists

Updating and maintaining the Patient Administration System (PAS)

To maintain confidentiality at all times

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Knowledge and experience

Essential

  • Excellent communication skills and telephone manner
  • Ability to handle patients, staff and visitors with tact and efficiency
  • Ability to achieve deadlines

Desirable

  • PAS Knowledge
  • Previous experience of data input in a similar role

Qualifications and training

Essential

  • Good level of general education
  • Basic knowledge of computerised systems
  • Keyboard skills

Desirable

  • NVQ2 Customer Care or equivalent
Person Specification

Knowledge and experience

Essential

  • Excellent communication skills and telephone manner
  • Ability to handle patients, staff and visitors with tact and efficiency
  • Ability to achieve deadlines

Desirable

  • PAS Knowledge
  • Previous experience of data input in a similar role

Qualifications and training

Essential

  • Good level of general education
  • Basic knowledge of computerised systems
  • Keyboard skills

Desirable

  • NVQ2 Customer Care or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Health Records Bungalow

Torbay Hospital

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Health Records Bungalow

Torbay Hospital

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Health Records Practice Manager

Mike Passmore

michael.passmore@nhs.net

01803654343

Date posted

04 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per Annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-6527992-A&C

Job locations

Health Records Bungalow

Torbay Hospital

Torquay

TQ2 7AA


Supporting documents

Privacy notice

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