Operational Manager - Long-term conditions

Job summary

An opportunity to join part of the Medicine Long-Term conditions operational management team on a permanent contract is available here at Torbay & South Devon Foundation Trust.

The operational manager for Long Term Conditions (LTC) will support the Senior Operations Manager and the wider senior management team to achieve excellence in our patient care and pathways.

Responsible for the operational and service management, delivery and development for Long Term Conditions and staff group. The directorate is part of the Urgency Emergency Care and Medicine Care Group. Within LTC we cover the following specialties/services: Diabetes & Endocrinology, Dermatology, Cardiology, Respiratory, Rheumatology, Nephrology, Respiratory, Neurology & Neurophysiology as well as long-covid services.

We hope to attract an individual with an experienced portfolio and transferable skills, including excellent leadership and a team focused approach.

If you would like to know more about the position then please do get in touch, I look forward to hearing from you.

Lynn Towers, Senior Operations Manager, Medicine Long-Term Conditions

lynn.towers@nhs.net

Main duties of the job

Lead the strategic and operational planning of named services within the Care Group

Ensure the delivery of a responsive, high quality, value for money service

within named services

Develop services in line with the Trust's strategic direction

In line with Care Group and Trust strategy, develop and lead best practice, service modernisation and improvement plan for the area, to enhance the patient experience and deliver value for money

Lead on service development for named services, developing and implementing policy for that area, proposes changes in conjunction with working groups which have wider implications/develops service wide performance, service policies. To include the development of business cases and Project plans

Be responsible for the management of risk and issue tracking and being proactive in resolution and escalation processes.

Be accountable for delegated budgets for designated cost centres and

ensure the achievement of financial balance

Lead the development and delivery of cost improvement programmes and manage expenditure within designated control levels

Lead in the effective management of establishment control within budgets

Lead, manage, motivate and develop staff within designated teams/Services, and to maintain the highest level of staff morale and to create a climate within the care group characterised by high standards of openness

About us

Operational Management of Long Term Conditions within the organisation is pivotal to the quality of patient care and experience and achievement of national quality standards to ensure safe care and to minimise delays.

You will be leading and supporting experienced teams, based at Torbay Hospital working across the Care Group.