Principal Trainers -EPR

Torbay and South Devon NHS Foundation Trust

The closing date is 06 October 2024

Job summary

Unlock the Future of Healthcare: Become an Epic EPR Principal Trainer.

Are you a dynamic educator with a passion for technology and healthcare? We're on the hunt for exceptional Principal Trainers to join our Epic Electronic Patient Record (EPR) Programme Implementation team starting January 2025!

Why This Role is Your Next Big Opportunity:

As a Principal Trainer, you'll play a pivotal role in transforming patient care by:

  • Designing and Building: Dive into the intricacies of Epic EPR applications, contributing to their design, build, and testing.

  • Creating Impactful Training: Develop comprehensive training packages and materials that empower end users with the knowledge they need.

  • Delivering Excellence: Lead engaging training sessions and support the End-User Training team to ensure successful adoption of Epic EPR.

What You'll Bring:

  • Expert Training Skills: Proven experience in delivering training to large groups in a digital environment.

  • Learning Design Mastery: Expertise in learning theories, techniques, and needs assessment to create top-notch training resources.

  • Organisational Savvy: Outstanding organizational and communication skills, coupled with proficiency in Microsoft Office.

Main duties of the job

The Principal Trainer will work with Application Coordinators and Senior Application Coordinators to assist in the design and build of the assigned modules, thus becoming competent to design and deliver high quality training packages for those modules.

You will work within an application suited to your skills or experience as part of the One Devon Implementation team using your expert knowledge of pathways and processes to ensure the Epic EPR system is configured in a way that will deliver clinically safe patient care.

As part of the Implementation team you will be expected to work with colleagues from across the Programme Team and the wider One Devon organisations to ensure a truly collaborative and aligned implementation.

What We Offer:

  • Global Experience: Training will take you to both the UK and the USA. A valid passport and readiness to travel are essential.

  • Career Advancement: Available as a secondment or fixed-term contract until September 2026, with the potential for extension or permanent roles.

About us

Why Work With Us

This vacancy is being advertised by Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth simultaneously. Therefore you are not required to submit multiple applications for the same vacancy.

By applying for one of these vacancies you are agreeing for your application and personal information to be shared between the three organisations as necessary to complete the recruitment process.

  • Assessment Centre: Shortlisted candidates will be invited to an assessment centre with flexible dates between 7th October 2024 and 19th October 2024
  • Interviews: Successful candidates will then be invited for interviews w/c 14th October 2024 and w/c 21st October 2024

Date posted

18 September 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

388-6528115-EPR

Job locations

Torquay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Job description

Job responsibilities

Communication and Working Relationships

  • Works closely with the assigned application configuration teams in defining, planning, implementing and evaluating the training required
  • Communicates highly complex application training principles and associated workflow to assigned Credential Trainers as part of implementation and go live
  • Presenting complex curriculum work (Epic software) in an easy to understand format to individuals and/or groups of Programme and/or Trust staff, including at senior and director level
  • Deliver specialist application training to Credential Trainers/Super users/groups of staff

Analytical Judgement

  • Ensure that the Epic system is configured, and/or associated training materials produced, to meet new best practice ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks and seeking assistance from the Senior Application Co-ordinator/Analyst or Configuration Manager when required
  • Analyse and document simple to complex clinical and administrative workflows (user requirements), information, data collection and/or reporting requirements and use this information to configure the designated Epic module, and/or to produce the training curriculum and related training materials, to meet these requirements

Planning and Organisation

  • Plan the design and development of specialist application training materials
  • Be responsible for own area of work, planning and organising workload to meet multiple and often conflicting deadlines
  • Meet regularly with the Configuration Manager and/or Training Manager to negotiate with, review and prioritise the scope of the applications/infrastructure/training curriculum in accordance with Trust plans

Physical Skills

  • Advanced keyboard skills
  • Ability to carry and move audio visual and training materials.

Patient and Client Care

  • Contact with patients is incidental, although there may be work required in clinical areas to understand as is and to be processes effectively

Policy and Service Development

  • Produce local training protocols/SOPs and other materials for assigned application which impact across the Trust

    Review training protocols/SOPs and suggest changes/improvements where appropriate

Finance, Equipment and other Resources

  • Responsible for the safe use of IT equipment issued by the Trust i.e. Trust Laptop and related hardware
  • Responsible for the care of Trust end user devices whilst delivering training

People Management and Training

  • Teach deliver specialist training to Credential Trainers and Trust staff
  • Operational supervision of Credential Trainers. This may include work allocation, supporting, checking and mentoring as appropriate
  • Ensure efficient and timely delivery of learning opportunities and achievements of set targets for Epic applications across the Trust

    Work in partnership with staff to plan and deliver agreed training interventions

Information Technology and Administrative

  • To gather and manipulate data and/or run statistical reports (using formulae) or other documentation on training activity as required for the My Care Programme Implementation team
  • Maintain necessary and relevant records to assist with compliance with professional, Epic accreditation and legislative governance requirements

Research and development

  • Work with the assigned Application Configuration teams to develop training scripts against patient scenarios across patient pathways
  • To undertake training (in the UK and/or overseas) and, within five months of start date, become qualified in at least one Epic application
  • Self-teach from supplier manuals to solve problems in build/reporting/testing

Freedom to Act

  • Work in a complex and unstructured multi-disciplinary environment and be able to act autonomously using own initiative to plan and organise workload, referring to the Training Manager/Configuration Manager when necessary for advice and support
  • Be an expert in the application area
  • Delivers specialist training and demonstrations to staff

Job description

Job responsibilities

Communication and Working Relationships

  • Works closely with the assigned application configuration teams in defining, planning, implementing and evaluating the training required
  • Communicates highly complex application training principles and associated workflow to assigned Credential Trainers as part of implementation and go live
  • Presenting complex curriculum work (Epic software) in an easy to understand format to individuals and/or groups of Programme and/or Trust staff, including at senior and director level
  • Deliver specialist application training to Credential Trainers/Super users/groups of staff

Analytical Judgement

  • Ensure that the Epic system is configured, and/or associated training materials produced, to meet new best practice ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks and seeking assistance from the Senior Application Co-ordinator/Analyst or Configuration Manager when required
  • Analyse and document simple to complex clinical and administrative workflows (user requirements), information, data collection and/or reporting requirements and use this information to configure the designated Epic module, and/or to produce the training curriculum and related training materials, to meet these requirements

Planning and Organisation

  • Plan the design and development of specialist application training materials
  • Be responsible for own area of work, planning and organising workload to meet multiple and often conflicting deadlines
  • Meet regularly with the Configuration Manager and/or Training Manager to negotiate with, review and prioritise the scope of the applications/infrastructure/training curriculum in accordance with Trust plans

Physical Skills

  • Advanced keyboard skills
  • Ability to carry and move audio visual and training materials.

Patient and Client Care

  • Contact with patients is incidental, although there may be work required in clinical areas to understand as is and to be processes effectively

Policy and Service Development

  • Produce local training protocols/SOPs and other materials for assigned application which impact across the Trust

    Review training protocols/SOPs and suggest changes/improvements where appropriate

Finance, Equipment and other Resources

  • Responsible for the safe use of IT equipment issued by the Trust i.e. Trust Laptop and related hardware
  • Responsible for the care of Trust end user devices whilst delivering training

People Management and Training

  • Teach deliver specialist training to Credential Trainers and Trust staff
  • Operational supervision of Credential Trainers. This may include work allocation, supporting, checking and mentoring as appropriate
  • Ensure efficient and timely delivery of learning opportunities and achievements of set targets for Epic applications across the Trust

    Work in partnership with staff to plan and deliver agreed training interventions

Information Technology and Administrative

  • To gather and manipulate data and/or run statistical reports (using formulae) or other documentation on training activity as required for the My Care Programme Implementation team
  • Maintain necessary and relevant records to assist with compliance with professional, Epic accreditation and legislative governance requirements

Research and development

  • Work with the assigned Application Configuration teams to develop training scripts against patient scenarios across patient pathways
  • To undertake training (in the UK and/or overseas) and, within five months of start date, become qualified in at least one Epic application
  • Self-teach from supplier manuals to solve problems in build/reporting/testing

Freedom to Act

  • Work in a complex and unstructured multi-disciplinary environment and be able to act autonomously using own initiative to plan and organise workload, referring to the Training Manager/Configuration Manager when necessary for advice and support
  • Be an expert in the application area
  • Delivers specialist training and demonstrations to staff

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience and hold a professional qualification in a relevant field e.g. Learning & Development
  • IT Certificate in one of the following: ECDL, CLAIT, BTEC, IBT, GCSE or A level or other recognized IT qualification
  • Teaching Certificate in one of the following: Cert Ed (Diploma), Post Graduate Certificate Education, C&G 7407, C&G CTLLS 6304, C&G DTLLS 6305 or equivalent

Desirable

  • Epic Certification *NB Epic certification will be required prior to working on Epic software/modules. Training will take place in the USA and the ability to travel to this destination is essential.

Knowledge

Essential

  • Able to design learning materials with clear aims and objectives
  • Formal or small group learning delivery or facilitation skills
  • Expert user of Microsoft Office packages
  • Expert User of IT equipment including laptops, projectors and tablets
  • Previous NHS experience
  • Experience of designing learning materials
  • Proven experience in the ability to interact with personnel at all levels both clinical and non-clinical within healthcare
  • Course/student assessment and evaluation

Desirable

  • Knowledge and experience of NHS systems
  • Knowledge of clinical systems
  • Knowledge of NHS operational processes and NHS policies and procedures
  • Ability to evaluate courses at various levels
  • Report writing skills

Documentation

Essential

  • Valid Passport
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience and hold a professional qualification in a relevant field e.g. Learning & Development
  • IT Certificate in one of the following: ECDL, CLAIT, BTEC, IBT, GCSE or A level or other recognized IT qualification
  • Teaching Certificate in one of the following: Cert Ed (Diploma), Post Graduate Certificate Education, C&G 7407, C&G CTLLS 6304, C&G DTLLS 6305 or equivalent

Desirable

  • Epic Certification *NB Epic certification will be required prior to working on Epic software/modules. Training will take place in the USA and the ability to travel to this destination is essential.

Knowledge

Essential

  • Able to design learning materials with clear aims and objectives
  • Formal or small group learning delivery or facilitation skills
  • Expert user of Microsoft Office packages
  • Expert User of IT equipment including laptops, projectors and tablets
  • Previous NHS experience
  • Experience of designing learning materials
  • Proven experience in the ability to interact with personnel at all levels both clinical and non-clinical within healthcare
  • Course/student assessment and evaluation

Desirable

  • Knowledge and experience of NHS systems
  • Knowledge of clinical systems
  • Knowledge of NHS operational processes and NHS policies and procedures
  • Ability to evaluate courses at various levels
  • Report writing skills

Documentation

Essential

  • Valid Passport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torquay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torquay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Project Resourcing Manager

Kenny Starkey

kennystarkey@nhs.net

01803654120

Date posted

18 September 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

388-6528115-EPR

Job locations

Torquay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Supporting documents

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