Community Care Worker - Complex Care Team

Job description

Job responsibilities

Assessments are undertaken within a multi-disciplinary setting, and reflect the perspective of the individual and their carer, and lead to care plans which promote maximum independence and promote outcomes which are agreed with the individual who is being assessed

To be responsible for managing and prioritising a high volume personal caseload of varying complexity

Commissions health and social care services to meet individual assessed needs in careplans within budget.

Inform clients of charging policies and the role undertaken by the Financial Assessment and Benefit Team

To maintain accurate and up to date case records, and timely completion of caremanagement forms as required by data management systems (PARIS).

To take notes at case conferences and strategy meetings for vulnerable adults where anAdministrator is unavailable and where the post holder is the care manager.

To complete manual and IT-based records which meet Torbay and South Devon NHSFoundation Trust quality standards.

Contribute to the collation of information needs within the community to assist thedevelopment of appropriate resources.

Contribute to the decision-making on client priority needs.

To participate in shared team responsibilities, and provide cover for absent colleaguesaccording to the teams requirements.

Where appropriate and having applied Care Act 2014 eligibility criteria,arrange services to meet the individuals assessed needs, within the framework of the socialcare contracting process.

In accordance with Torbay and South Devon NHS Foundation Trust policies, provideinformation and advice on alternative services which may be available.

To demonstrate an ability to undertake duties with greater autonomy and accountability,and require less direction and direct supervision.

To act as a Duty Officer dealing with emergencies and same day urgent assessments asrequired.

Person Specification

Qualifications and training

Essential

• GCSE grade C or above
• To have a NVQ level 4 in health & Social Care/or on appointment to commence the qualification within the HSCC role
• Evidence of consistent pattern of learning from education, training and experience
• Understanding of basic human needs - physical, emotional, health and social

Desirable

• NVQ/CQF in social/health care

Knowledge and experience

Essential

• Understanding of basic human needs, physical, emotional and social
• Ability to communicate effectively with clients, carers, specialist
• Effective working as an individual but also as part of a wider multi-disciplinary team
• Commitment to multi-disciplinary working
• Willingness to undertake training to develop within the role
• Ability to prioritise competing demands
• Ability to use IT based care management systems
• Ability to work on own initiative whilst making positive use of supervision and training
• Awareness of Care Act 2014 legislation
• Assessment & Care Management Process, policies and standards
• Effective keyboard/IT skills, which include accurate recording skills
• Effective in using multiple data base computer systems
• Ability to undertake holistic assessments of persons need, arranging and reviewing services

Desirable

• Evidence of risk assessment training/awareness
• Use of recognised IT packages
• Care Management process, policies and standards Community Care and other relevant legislation
• Knowledge of long-term conditions
• Customer care/reception training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Union House

Baywide Social Care Team

Torquay

TQ1 3YA

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)