Job summary
With the implementation of the new Patient Safety Investigation Response Framework (PSIRF), there is no better time to join the Patient Safety and Quality Team at Torbay Hospital!
We are seeking to recruit a candidate who has a keen interest in patient safety.
You will be joining Torbay and South Devon NHS Foundation Trust to work as a member of the Central Patient Safety and Quality Team (PSQT) and will assist the team in facilitating high quality safe care for service users by supporting staff in monitoring incident and near miss reports learning from these to continually improve the quality of care provided.
Main duties of the job
The post holder will be involved the administration of the Patient Safety framework to ensure that the organisation consistently demonstrates a learning and quality improvement culture.
We believe that this role is a tremendous opportunity for the post holder to deliver and make a real difference to patient safety and quality.
The post holder will use a variety of administration skills:
- To support the incident reporting system assessing risk and reporting to various committees aimed at improving the quality and care of service users across the Trust.
- To support in the administration of executive led meetings.
- To provide administrative support in the production and management of clinical policies, guidelines and other clinical-facing documents, formatting these using Microsoft Office and preparing them for Trust publication
- To provide administrative support in the production and management of patient information leaflets
- This post will also assist with the administration of audit as well as supporting activities that relate to the investigation of incidents and the quality and patient safety agenda commensurate with grade
- To receive and process the alerts the Trust receives via the Central Alerting System
- Assist in embedding the patient quality and safety processes across the Trust and support the PSQT in operationally managing those processes.
- Assisting in the design and upkeep of audit tools, databases
About us
The successful candidate will be joining an expanding team whose main aim is to support the organisation in a consistent approach to learning from patient safety incidents and to promote a quality improvement culture.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Qualifications,
Essential
- Good standard of general education to include GCSE in Maths and English at Grade C/4 (or equivalent)
- IT qualification e.g. NSCL computer driving licence or equivalent
Desirable
- NVQ Level 3 Business Administration or equivalent experience
Knowledge and Experience
Essential
- oGood working knowledge of Microsoft Office packages including Outlook, Word, Excel and Visio
- Clerical, administrative or reception experience (minimum 1 year)
Desirable
- Recent experience within a customer care, healthcare,education or social care setting
- Experience of using document management processes
Communication and Attitude
Essential
- Effective interpersonal, organisational and communication skills
- Punctual, cheerful, reliable and dependable
Desirable
- Minute taking
- Interested/enthusiastic about working within our services
Person Specification
Qualifications,
Essential
- Good standard of general education to include GCSE in Maths and English at Grade C/4 (or equivalent)
- IT qualification e.g. NSCL computer driving licence or equivalent
Desirable
- NVQ Level 3 Business Administration or equivalent experience
Knowledge and Experience
Essential
- oGood working knowledge of Microsoft Office packages including Outlook, Word, Excel and Visio
- Clerical, administrative or reception experience (minimum 1 year)
Desirable
- Recent experience within a customer care, healthcare,education or social care setting
- Experience of using document management processes
Communication and Attitude
Essential
- Effective interpersonal, organisational and communication skills
- Punctual, cheerful, reliable and dependable
Desirable
- Minute taking
- Interested/enthusiastic about working within our services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
