Job summary
The Data Quality Officer will play a key role in identifying and correcting issues with data quality from a number of existing IT systems and the Trust's new Electronic Patient Record system.
You will assist with updating and ensuring the data held is accurate and fit for purpose to assist clinicians to deliver safe care to our patients, as well as for the planning of services.
Main duties of the job
The Data Quality Officer will be responsible for ensuring that the data held within a number of current systems is accurate and can be migrated successfully into our new Electronic Patient Record at Go-Live.
As the Data Quality Officer, you will work collaboratively with colleagues from across our IT Services, Information Governance and Clinical teams to correct identified issues and educate system users to avoid further data quality issues.
About us
Why Work With Us
You will initially work as part of a small EPR Programme Team that will rapidly expand as the programme develops towards Implementation.
The EPR Programme is an exciting programme that will transform existing ways of working across the Trust. This clinically led transformation Programme is a once-in-a-generation programme that will benefit patients and carers from across our geographic footprint as well as our staff from across our acute, community and social care settings.
Job description
Job responsibilities
- Communication and working relationships
- Communicate complex data quality issues using non-technical language via telephone or face to face with employees from across the organisation
- Provide advice, guidance, and training to a range of staff in order to avoid future data quality issues
- To liaise with other project and programme teams from across the Trust to minimise and resolve data quality issues
- The post holder will be expected to communicate with Internal staff from across Acute, Community and Social Care departments including clinical and administration staff,
- Planning and organisation
- Ensure all data quality issues are resolved within agreed timeframes and within outlined project/programme plans
- Effectively prioritise and organise own workload to ensure all data quality issues are resolved in a timely manner
- Analytical and judgement
- Analysis of data quality issues to identify areas of poor data entry, informing users of the correct procedures
- Contribute to the merging of duplicate records through the analysis of Health Records to determine uniqueness
- Ability to analyse data across several systems is essential for complex problem solving
- Responsibility and accountability
- Able to work with minimum supervision, referring to standard operating procedures and data quality policies
- Raises more complex data quality issues to supervisor or Line Manager for further advice and guidance
- Responsibility for patients and client care
- Patient contact is incidental
- Policy and service responsibility
- Proposes and implements new policies and procedures in own work area to reduce Data Quality Issues
- Responsibility for finance, equipment, and other resources
- Responsible for the care of equipment and resources used during the course of their work
- Responsibility for supervision, leadership, and management
- Provide regular systems training to end users from a range of disciplines to ensure data quality issues are not repeated
- Provide training to new or less experienced staff within own work area
- Information technology and administrative duties
- Proactively improve areas of poor data quality within legacy systems to support the successful data migration to the new Epic EPR
- Responsible for accurate processing of patient demographic data from the merging of duplicate patient records which would have been inputted by other system users
- Use various systems to design, generate and create data quality reports to be shared with the EPR Programme Team
- Be considered an expert user of systems including IHCS/PAS and Epic and be willing to constantly develop their knowledge
- Responsibility for research and development
- Audits own area of work as necessary to suggest improvements to existing policies and procedures
Job description
Job responsibilities
- Communication and working relationships
- Communicate complex data quality issues using non-technical language via telephone or face to face with employees from across the organisation
- Provide advice, guidance, and training to a range of staff in order to avoid future data quality issues
- To liaise with other project and programme teams from across the Trust to minimise and resolve data quality issues
- The post holder will be expected to communicate with Internal staff from across Acute, Community and Social Care departments including clinical and administration staff,
- Planning and organisation
- Ensure all data quality issues are resolved within agreed timeframes and within outlined project/programme plans
- Effectively prioritise and organise own workload to ensure all data quality issues are resolved in a timely manner
- Analytical and judgement
- Analysis of data quality issues to identify areas of poor data entry, informing users of the correct procedures
- Contribute to the merging of duplicate records through the analysis of Health Records to determine uniqueness
- Ability to analyse data across several systems is essential for complex problem solving
- Responsibility and accountability
- Able to work with minimum supervision, referring to standard operating procedures and data quality policies
- Raises more complex data quality issues to supervisor or Line Manager for further advice and guidance
- Responsibility for patients and client care
- Patient contact is incidental
- Policy and service responsibility
- Proposes and implements new policies and procedures in own work area to reduce Data Quality Issues
- Responsibility for finance, equipment, and other resources
- Responsible for the care of equipment and resources used during the course of their work
- Responsibility for supervision, leadership, and management
- Provide regular systems training to end users from a range of disciplines to ensure data quality issues are not repeated
- Provide training to new or less experienced staff within own work area
- Information technology and administrative duties
- Proactively improve areas of poor data quality within legacy systems to support the successful data migration to the new Epic EPR
- Responsible for accurate processing of patient demographic data from the merging of duplicate patient records which would have been inputted by other system users
- Use various systems to design, generate and create data quality reports to be shared with the EPR Programme Team
- Be considered an expert user of systems including IHCS/PAS and Epic and be willing to constantly develop their knowledge
- Responsibility for research and development
- Audits own area of work as necessary to suggest improvements to existing policies and procedures
Person Specification
Essential Criteria
Essential
- GCSE in English and Maths
- NVQ Level 3 in Business Administration or equivalent qualification or equivalent relevant experience
- ECDL qualification or equivalent experience with practical use of MS Office applications
- Experience of working within a data quality environment and understanding the impact of changing information in other areas
- Experience of working within a clinical or business setting
Desirable
- Experience of NHS Systems such as IHCS/PAS/SystemOne
- Experience of using NHS Spine Portal
- Knowledge of patient pathways
Person Specification
Essential Criteria
Essential
- GCSE in English and Maths
- NVQ Level 3 in Business Administration or equivalent qualification or equivalent relevant experience
- ECDL qualification or equivalent experience with practical use of MS Office applications
- Experience of working within a data quality environment and understanding the impact of changing information in other areas
- Experience of working within a clinical or business setting
Desirable
- Experience of NHS Systems such as IHCS/PAS/SystemOne
- Experience of using NHS Spine Portal
- Knowledge of patient pathways
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
