Healthcare Support Worker - Torquay Health & Wellbeing Team

Torbay and South Devon NHS Foundation Trust

Information:

This job is now closed

Job summary

Torquay Health and Well-Being Team are recruiting for a Band 3 Healthcare Support Worker to join our large but supportive team who enjoys mentoring team members and students, and is passionate about delivering quality care to the housebound patients.

We work in an integrated way with allied health care professionals within the locality therefore, as a Healthcare Support Worker within an integrated team, you will work alongside and across the community teams which includes: Community Nursing, Intermediate Care and Community Matrons.

We are a motivated and caring team that are passionate about delivering high quality care to the housebound patients of Torquay and work as part of multi-disciplinary team and in partnership with primary care and secondary care.

Main duties of the job

  • Working as a team to assist and perform clinical responsibilities as delegated by our qualified nursing staff, including though not limited to:
    • Observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight.
    • As well as providing personalised care such as infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.
    • Where appropriate, you may be asked to conduct ECG Recordings, monitoring blood sugar, provide Stoma and Catheter care, Venepuncture, and Cannulation.
  • Administrative duties such as answer the telephone, take messages and refer to the Staff Nurse for instructions, to take part as requested in ward/unit meetings, encouraging effective communications between other staff.

About us

Why work with us- Our team are flexible and promotes a healthy work/home life balance therefore, your package with us includes a lot more than just your pay!

Listed are a few of the additional benefits that are available to you as an employee:

  • NHS Pension Scheme
  • Childcare at our day nursery
  • A contract with Torbay means generous holiday entitlement starting at 27 days a year (for full time workers) plus bank/public holidays
  • Staff Discounts
  • Career development and training opportunities
  • Employee Support - Staff have access to a 24-hour helpline

Date posted

21 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-6251934-ACS

Job locations

Torquay 3rd Floor Union House

Union Street

Torquay

TQ1 3YA


Job description

Job responsibilities

  • An ability to effectively communicate routine information to patients/carers where co-operation is required and where there may be barriers to understanding
  • An ability to communicate and liaise within a range of settings to other health professionals, agencies and voluntary organisations including:
  • Community Nurse Team Leader
  • Community Nurse Team
  • GP and Practice Staff
  • Multi-Disciplinary Teams
  • Social Service Employees
  • Patients families and carers
  • Residential/nursing homes
  • Voluntary and private care providers

Responsibility and accountability

  • Assisting trained nurses in delivering a high standard of holistic nursing care to patients in the home environment, within the dimensions of the post
  • Communicate and liaise effectively with patients, carers and members of the primary health care team including statutory and voluntary organisations
  • Implementing delegated, planned and appropriate aspects of nursing and social care unsupervised and being responsible for informing the Community Nurse Team Leader/Nurse in charge of observations relating to patient care.
  • Ensuring confidentiality of patients and their care is maintained
  • Contributing to the maintenance of the Community Nurse Team agreed philosophy, aims and objectives, participating in Team Development
  • Be prepared to develop new
  • To assist in the induction of new staff and to demonstrate own activities to new employees and students within the work area
  • To accurately record personally generated clinical observations and work records, maintaining the Community Nurse documentation
  • An ability to communicate and liaise within a range of settings to other health professionals, agencies and voluntary organisations including:

    • Community Nurse Team Leader

    • Community Nurse Team

    • GP and Practice Staff

    • Multi-Disciplinary Teams

    • Social Service Employees

    • Patients families and carers

    • Residential/nursing homes

    • Voluntary and private care provider

Information technology and administrative duties

  • Computer literate
  • Monitor stores orders
  • Ability to generate prescriptions and order pressure relieving equipment using available IT systems in place

Job description

Job responsibilities

  • An ability to effectively communicate routine information to patients/carers where co-operation is required and where there may be barriers to understanding
  • An ability to communicate and liaise within a range of settings to other health professionals, agencies and voluntary organisations including:
  • Community Nurse Team Leader
  • Community Nurse Team
  • GP and Practice Staff
  • Multi-Disciplinary Teams
  • Social Service Employees
  • Patients families and carers
  • Residential/nursing homes
  • Voluntary and private care providers

Responsibility and accountability

  • Assisting trained nurses in delivering a high standard of holistic nursing care to patients in the home environment, within the dimensions of the post
  • Communicate and liaise effectively with patients, carers and members of the primary health care team including statutory and voluntary organisations
  • Implementing delegated, planned and appropriate aspects of nursing and social care unsupervised and being responsible for informing the Community Nurse Team Leader/Nurse in charge of observations relating to patient care.
  • Ensuring confidentiality of patients and their care is maintained
  • Contributing to the maintenance of the Community Nurse Team agreed philosophy, aims and objectives, participating in Team Development
  • Be prepared to develop new
  • To assist in the induction of new staff and to demonstrate own activities to new employees and students within the work area
  • To accurately record personally generated clinical observations and work records, maintaining the Community Nurse documentation
  • An ability to communicate and liaise within a range of settings to other health professionals, agencies and voluntary organisations including:

    • Community Nurse Team Leader

    • Community Nurse Team

    • GP and Practice Staff

    • Multi-Disciplinary Teams

    • Social Service Employees

    • Patients families and carers

    • Residential/nursing homes

    • Voluntary and private care provider

Information technology and administrative duties

  • Computer literate
  • Monitor stores orders
  • Ability to generate prescriptions and order pressure relieving equipment using available IT systems in place

Person Specification

Qualifications and training

Essential

  • NVQ level 2 with evidence of working towards level 3

Desirable

  • NVQ level 3 in Health

Knowledge and experience

Essential

  • Basic IT skills
  • Ability to maintain accurate written records
  • Excellent communication and interpersonal skills
  • The ability to liaise efficiently and effectively with patients/carers, a wide range of health and social care workers GP's and formal and voluntary care providers within the primary care setting

Desirable

  • Broad range of simple nursing procedures e.g. Venepuncture, BP monitoring, basic wound care
  • Experience of working within the primary care setting
Person Specification

Qualifications and training

Essential

  • NVQ level 2 with evidence of working towards level 3

Desirable

  • NVQ level 3 in Health

Knowledge and experience

Essential

  • Basic IT skills
  • Ability to maintain accurate written records
  • Excellent communication and interpersonal skills
  • The ability to liaise efficiently and effectively with patients/carers, a wide range of health and social care workers GP's and formal and voluntary care providers within the primary care setting

Desirable

  • Broad range of simple nursing procedures e.g. Venepuncture, BP monitoring, basic wound care
  • Experience of working within the primary care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torquay 3rd Floor Union House

Union Street

Torquay

TQ1 3YA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torquay 3rd Floor Union House

Union Street

Torquay

TQ1 3YA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Community Nurse Lead

Corrinna Preston

corrinna.preston@nhs.net

01803219883

Date posted

21 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-6251934-ACS

Job locations

Torquay 3rd Floor Union House

Union Street

Torquay

TQ1 3YA


Supporting documents

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