Torbay and South Devon NHS Foundation Trust

Personal Assistant

Information:

This job is now closed

Job summary

We are looking for an innovative and confident individual to join the South Devon Community team in role as Personal Assistant for both the Assistant Director of South Devon and the Community Services Manager (Moor to Sea) . The post holder will require flexibility and experience to be able to manage a fast pace and varied workload.

The role will involve hybrid working and occasional travel around South Devon.

We look forward to hearing from you. Please don't hesitate to phone to discuss this opportunity or to arrange a visit.

Main duties of the job

  • Provide an effective and professional service to enable the Assistant Director and Community Services Manager and their teams to work efficiently. Use tact and diplomacy to encourage effective working across the team and with colleagues
  • Undertake effective diary management, prioritising diary commitments on behalf of the Assistant Director and Community Services Manager on a daily basis. Manage incoming correspondence and e-mails, including that of a confidential and sensitive nature, exercising independent judgement in order to initiate appropriate action
  • Organise regular committees and group meetings. Manage agendas and papers for meetings and take accurate minutes as required
  • Communicate and liaise effectively with external agencies, visitors and the local disciplines as directed and required on a range of complex and sensitive topics
  • Display tact, diplomacy and confidentiality at all times, using initiative, persuasion and negotiation when necessary
  • Communicate verbally and or in writing to produce confidential and sensitive correspondence
  • Manage incoming telephone calls and enquiries and ensure appropriate action is taken
  • Ensure effective communication links are set up and maintained with other Personal Assistants and senior secretaries as appropriate. To be able to explore effective systems to aid smooth running and organisation of meetings

About us

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care.We have a positive and vibrant working atmosphere, We are proud of our investment in our staff both in terms of developing potential career skills and valuing people.If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.

Details

Date posted

14 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

388-6252747-A&C

Job locations

Totnes Hospital

9 coronation Road

Totnes

TQ9 5GH


Job description

Job responsibilities

Working as part of an integrated team within Torbay and South Devon NHS Foundation Trust.

  • Provide occasional support to other senior managers
  • Understand and maintain a high standard of confidentiality adhering to the Trust Data Protection policy at all times
  • Be fully aware of the implications of and responsibilities under the Health and Safety at Work Act and the Trusts associated policies
  • Organising meetings, distributing agendas and taking minutes
  • To organise Seminars/Workshops for the Assistant Director and Community Services Manager
  • To organise the Assistant Director and community Services Manager emails in a professional and discreet manner
  • Proficient use of all Microsoft Office applications, especially running an outlook calender
To be responsible for a high quality customer service function, both face to face, via telephone and in recording contact information, supporting prioritisation of contacts, subsequent feedback and on-going liaison with referrers and relevant othersTo monitor and maintain IT based information systemsTo support Team Leader to undertake change management.To support with audit and accurately record for quality assuranceThere are no direct budgetary responsibilities attached to this post.To support Team Leader to undertake change management.Act as point of contact for community team.To ensure that patients are treated with courtesy, dignity and respect.

Job description

Job responsibilities

Working as part of an integrated team within Torbay and South Devon NHS Foundation Trust.

  • Provide occasional support to other senior managers
  • Understand and maintain a high standard of confidentiality adhering to the Trust Data Protection policy at all times
  • Be fully aware of the implications of and responsibilities under the Health and Safety at Work Act and the Trusts associated policies
  • Organising meetings, distributing agendas and taking minutes
  • To organise Seminars/Workshops for the Assistant Director and Community Services Manager
  • To organise the Assistant Director and community Services Manager emails in a professional and discreet manner
  • Proficient use of all Microsoft Office applications, especially running an outlook calender
To be responsible for a high quality customer service function, both face to face, via telephone and in recording contact information, supporting prioritisation of contacts, subsequent feedback and on-going liaison with referrers and relevant othersTo monitor and maintain IT based information systemsTo support Team Leader to undertake change management.To support with audit and accurately record for quality assuranceThere are no direct budgetary responsibilities attached to this post.To support Team Leader to undertake change management.Act as point of contact for community team.To ensure that patients are treated with courtesy, dignity and respect.

Person Specification

Experience

Essential

  • experience in relevant setting
Person Specification

Experience

Essential

  • experience in relevant setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Totnes Hospital

9 coronation Road

Totnes

TQ9 5GH


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Totnes Hospital

9 coronation Road

Totnes

TQ9 5GH


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Community Services manager

Emily West

emily.west@nhs.net

07464656592

Details

Date posted

14 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

388-6252747-A&C

Job locations

Totnes Hospital

9 coronation Road

Totnes

TQ9 5GH


Supporting documents

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