Job summary
Are you looking to start your career with the NHS?Do you want to be part of a friendly and dynamic team?Children & Family Health Devon (CFHD) have a vacancy for a part time Receptionist/Administrator to join our team in North Devon at Springfield Court, Barnstaple. Working days will be Monday to Thursday, 30 hours.
You will be part of a team providing a reception function and support for our young people, families, clinicians and partners across Devon and Torbay.
Main duties include telephone calls, greeting families & visitors at reception, room bookings, producing appointment lists, use of electronic systems, processing of incoming & outgoing correspondence, scanning, photocopying and general administrative tasks to support other business support teams within CFHD.
Main duties of the job
The key skills you will need to be successful in this role include:
- good administrative skills;
- excellent communication skills to liaise with children, young people, families and a wide range of healthcare and education professionals;
- flexibility, calmness and a positive approach;
- the ability to respond to a variety of different requests, queries and circumstances.
- strong organisational skills and the ability to be flexible in line with service needs; and a thorough understanding of confidentiality issues.
About us
We provide a wide range of NHS community services for children, young people and families in Devon & Torbay - these are interesting and meaningful roles for business support colleagues.
Full training will be provided in this friendly team.
Job description
Job responsibilities
See Job Description
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Job description
Job responsibilities
See Job Description
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Qualifications
Essential
- Good general education e.g. GCSEs or equivalent
Desirable
- Relevant administrative or IT qualifications to NVQ Level 2 or equivalent experience
Knowledge
Essential
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
Experience
Essential
- Clerical, administrative or reception experience (minimum 3 months)
Desirable
- Clerical, administrative or reception experience (minimum 1 year). Experience within a customers care, healthcare, education or social care setting.
Analytical & Judgemental Skills
Essential
- Ability to work with discretion, sensitivity and maintain confidentiality.
Skills and Abilities
Essential
- Ability to work as part of a team
- Ability to communicate clearly with a wide variety of colleagues and services users, both verbally and in writing.
Physical Skills
Essential
Person Specification
Qualifications
Essential
- Good general education e.g. GCSEs or equivalent
Desirable
- Relevant administrative or IT qualifications to NVQ Level 2 or equivalent experience
Knowledge
Essential
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
Experience
Essential
- Clerical, administrative or reception experience (minimum 3 months)
Desirable
- Clerical, administrative or reception experience (minimum 1 year). Experience within a customers care, healthcare, education or social care setting.
Analytical & Judgemental Skills
Essential
- Ability to work with discretion, sensitivity and maintain confidentiality.
Skills and Abilities
Essential
- Ability to work as part of a team
- Ability to communicate clearly with a wide variety of colleagues and services users, both verbally and in writing.
Physical Skills
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
