Deputy IT Operations Manager

Job description

Job responsibilities

• Responsible for organising the IT Operations Department to enable service delivery in the most efficient and productive way
• Communicates with health professionals within the organisation including but not limited to Clinicians, Directors, Senior Managers, Directorate Staff, System Managers, HIS and Project Teams
• Contributes to National, Cluster, Regional, Peninsula, Local projects and user groups
• To work closely with Clinicians and other key staff groups, in order to specify and procure business solutions involving information technology
• Providing specialist consultancy advice on all ICT issues and associated changes to business processes
• Leading a team of technically competent and highly motivated IT Professionals and finding solutions to complex and challenging technical problems which impact on delivery of care
• Nurturing ability and ambition within our teams and seeing colleagues grow their skills and develop
• To provide leadership to other technical staff in health communities involved in local, regional and national projects where required
• Managing, motivating and supporting the IT Operations teams in a fast moving and demanding environment, including their professional development
• Managing and leading teams that provide solutions to very complex technical problems, where no solutions may presently exist
• Responsible for the management and development of information systems used across the Trust
• Responsible for revenue budget circa £12M
• Responsible for annual capital budget circa £2.1M
• Responsible for the management of assets in excess of £5M

Person Specification

Essential Criteria

Essential

• Educated to master's level 7 or relevant equivalent experience
• Prince 2 Foundation project management
• ITIL Foundation V4 or higher
• Senior management experience managing an IT support environment with multi-disciplinary teams
• Experience of working in the NHS at a senior level
• Experience of healthcare computing in the NHS, with a very detailed working knowledge of Communications Networks (LAN/WAN/Wireless), Servers and Desktop systems
• Technical and professional management skills covering Telecommunications, Servers, Desktops, Data Communications
• IT technical protocols and standards; e.g. TCP/IP, SMTP, LDAP, X.500 etc
• Computer security, firewalls, electronic messaging, encryption, PKI, etc.
• Experience of a multi-user environment with frequent changes of service provision

Desirable

• Prince 2 Practitioner
• NHS Leadership Programme (Edward Jenner or Mary Seacole) or other industry leadership training.
• Hardware and software integration knowledge
• Practical experience of NHS procurement procedures
• Knowledge of Primary and Secondary Care NHS business processes and systems
• Knowledge of computer databases including Cach, SQL Server etc., to DBA level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Regent House

Regent Close

Torquay

TQ2 7AN

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)