Job summary
Band 5 Medical Junior Doctors' Manager
Maternity cover fixed term for 12 months
This is a unique and highly valued role within the Trust and the successful applicant will be responsible for the day to day management of 70+ junior doctors from FY1 to SpR level across 9 medical specialties.
You will be working closely with the clinical leads and operational managers.
The post-holder is responsible for the development and management of a complex rota ensuring appropriate junior doctor cover over a 24 hour period 7-days a week.
The successful candidate will gain a valuable insight into the complexities of the junior doctor workforce and training programme and will have the opportunity to gain experience in operational management in unplanned care.
The ideal candidate will be self-motivated and reliable with experience of leading and managing staff and managing complex rotas and dealing with day-to-day operational issues within a management role. This post will provide an opportunity to pursue a career in management and develop existing skills.
For an informal discussion regarding this post please contact Deborah Honeywill on 01803-655414 email: deborah.honeywill@nhs.net
Main duties of the job
Daily communication with consultants, junior doctors and operational managers to ensure wards have appropriate medical cover during the day and especially at times of high escalation to meet clinical demand and ensure the demands of patient care are met.
Regular meetings with Guardian of Safe Working Hours (a senior consultant role), Medical HR and Medical Education as part of the monitoring process of the new Junior Doctor contract.
Frequent communication with the Medical Education team to facilitate attendance of Junior Doctors at training.
Frequent communication and meetings with Acute Medicine Lead (Senior Consultant) to highlight risks to safe service delivery, actions in place to mitigate risk and potential solutions to risks as yet uncontrolled.
Prepare written highlight reports on behalf of the System Manager for the Board and Trust Quality & Performance meetings.
On a daily basis where unplanned leave or vacancies cause gaps in ward cover, assess relative risk across all medical wards and identify potential solutions and resolve. Negotiate with clinical teams to ensure highest risk areas are covered and communication of outcomes to senior clinicians. Where solutions create risk elsewhere, escalate to Acute Medical Lead, System Manager and/or consultants and registrars (SpRs) to ensure priorities are agreed.
About us
The Junior Doctor Manager is responsible for the management 70-80 junior doctors (F1 - SpR level) plus Physician Associates' in Acute Medicine. The junior doctors work across 12 specialities and 9 ward areas.
The Junior Doctor Manager is responsible for the line management of the Junior Doctor Co-ordinator ensuring all HR processes are robustly followed.
Why work with us
Job description
Job responsibilities
To directly line manage the Junior Doctor Rota co-ordinator ensuring all HR policies and processes followed.
Ensure own knowledge of junior doctor contracts and associated legislation and guidance (e.g. EWTD) is up to date and that any changes are communicated and understood within the Directorate.
Ensure any changes in junior doctor contracts, associated legislation and guidance is interpreted & implemented through development of compliant rotas and where necessary local SOPs and/or guidance for the use of other operational and clinical staff.
Support implementation of effective exception reporting procedures within the service (ensuring compliance with Trust wide policies & protocols); monitor exception reporting and provide reports through ISU Governance structures as necessary.
Ensure the separate SpR, Acute Medicine, Specialty F2-CT/GPST, Medical F1 and EAU F1 and Physicians Associate rota patterns combine cohesively and work together to deliver appropriate ward and on-call cover taking into account and balancing training needs.
On a daily basis where unplanned leave causes gaps in the Junior Doctor on-call cover, assess relative risk and identify and implement potential solutions.
Management of annual/study leave in close liaison with clinical teams.
Delegated responsibility for Junior Doctor budget (c. £2.5 million); authorised signatory for additional payments for overtime, exception reporting and booking of bank and agency doctors.
To provide pastoral support to junior doctors; liaising closely with Educational and Clinical Supervisors to identify where there are concerns about physical, mental or emotional wellbeing of doctors and take restorative action including with doctors consent referring to appropriate support services.
At times of escalation within the Trust identify areas of pressure and secure where possible additional clinical resource to ease pressure and facilitate de-escalation. Support the Co-ordination and communication of the clinical response for the medical directorate at times of escalation within the Trust in line with the Directorate Escalation Plan.
Develop and provide induction of new junior doctors at three, four and six month intervals in line with rotations. This will also apply to any locums we employ. Providing information particular to medicine and, completion of appropriate paperwork; arranging mandatory training, ID badges and ensuring access to IT systems required for their roles.
Work with Medical Education and Recruitment on all aspects of junior doctor recruitment including Trust doctors, overseas recruitment and bank and agency locums.
Ensure medical rotas are developed and maintained on Microsoft Teams as a key information source.
Ensure the GIM Consultant on-call rota is populated with specialty rotas provided by Clinical Leads, identifying gaps and escalating to leads where necessary. Where changes are made ensure the rota is updated reflecting the most current information available.
Ensure that all relevant & appropriate information re: junior doctors & GIM take is uploaded to the Microsoft Teams site.
Job description
Job responsibilities
To directly line manage the Junior Doctor Rota co-ordinator ensuring all HR policies and processes followed.
Ensure own knowledge of junior doctor contracts and associated legislation and guidance (e.g. EWTD) is up to date and that any changes are communicated and understood within the Directorate.
Ensure any changes in junior doctor contracts, associated legislation and guidance is interpreted & implemented through development of compliant rotas and where necessary local SOPs and/or guidance for the use of other operational and clinical staff.
Support implementation of effective exception reporting procedures within the service (ensuring compliance with Trust wide policies & protocols); monitor exception reporting and provide reports through ISU Governance structures as necessary.
Ensure the separate SpR, Acute Medicine, Specialty F2-CT/GPST, Medical F1 and EAU F1 and Physicians Associate rota patterns combine cohesively and work together to deliver appropriate ward and on-call cover taking into account and balancing training needs.
On a daily basis where unplanned leave causes gaps in the Junior Doctor on-call cover, assess relative risk and identify and implement potential solutions.
Management of annual/study leave in close liaison with clinical teams.
Delegated responsibility for Junior Doctor budget (c. £2.5 million); authorised signatory for additional payments for overtime, exception reporting and booking of bank and agency doctors.
To provide pastoral support to junior doctors; liaising closely with Educational and Clinical Supervisors to identify where there are concerns about physical, mental or emotional wellbeing of doctors and take restorative action including with doctors consent referring to appropriate support services.
At times of escalation within the Trust identify areas of pressure and secure where possible additional clinical resource to ease pressure and facilitate de-escalation. Support the Co-ordination and communication of the clinical response for the medical directorate at times of escalation within the Trust in line with the Directorate Escalation Plan.
Develop and provide induction of new junior doctors at three, four and six month intervals in line with rotations. This will also apply to any locums we employ. Providing information particular to medicine and, completion of appropriate paperwork; arranging mandatory training, ID badges and ensuring access to IT systems required for their roles.
Work with Medical Education and Recruitment on all aspects of junior doctor recruitment including Trust doctors, overseas recruitment and bank and agency locums.
Ensure medical rotas are developed and maintained on Microsoft Teams as a key information source.
Ensure the GIM Consultant on-call rota is populated with specialty rotas provided by Clinical Leads, identifying gaps and escalating to leads where necessary. Where changes are made ensure the rota is updated reflecting the most current information available.
Ensure that all relevant & appropriate information re: junior doctors & GIM take is uploaded to the Microsoft Teams site.
Person Specification
Qualifications and Experience
Essential
- CMI Level 5 in Management and Leadership or relevant experience
- Additional highly specialist knowledge of Junior Doctors rotas, contracts & educational requirements including European Working Time Directive, gained through on the job training/development and/or additional learning
- oAbility to interpret changes to junior doctor contracts/ways of working and implement at local level
- oCompetent in use of range of computer programmes to include Microsoft Excel, Power Point & Word & Outlook
- oEvidence of ability to resolve highly complex problems through identification and implementation appropriate solutions
- oAbility to work independently including taking initiative to risk assess complex situations and take appropriate actions
- oEvidence of highly developed interpersonal and communication skills including ability to negotiate & influence those in more senior positions including clinicians
- oEvidence of ability to lead and motivate including those who post-holder is not directly accountable
- oAbility to produce written reports and updates for presentation at ISU Board level
- oAbility to develop standard operating procedures and implement policies relevant to area of work
- oAbility to identify needs of service & contribute to development of business plans. Writing business cases where required
- oAbility to identify, implement and evaluate projects, tests of change & new ways of working
- oRecent experience of managing highly complex rotas (covering a 24-hour period, 365 days/year)
- oProducing and presenting data & information in report or presentation format for management team meetings
- oExperience of co-ordinating a number of tasks simultaneously & to respond swiftly & effectively to new demands/requests on a daily basis
Desirable
- oProject management qualification
- oKnowledge of wide range of Trust HR policies in relation to workforce management
- oAbility to manipulate & present data for performance reporting purposes
- oUse of Trust IT systems including Infoflex, PAS & Datix
- oProject Management experience
- oExperience of budget management
- oExperience of dealing with complaints
Person Specification
Qualifications and Experience
Essential
- CMI Level 5 in Management and Leadership or relevant experience
- Additional highly specialist knowledge of Junior Doctors rotas, contracts & educational requirements including European Working Time Directive, gained through on the job training/development and/or additional learning
- oAbility to interpret changes to junior doctor contracts/ways of working and implement at local level
- oCompetent in use of range of computer programmes to include Microsoft Excel, Power Point & Word & Outlook
- oEvidence of ability to resolve highly complex problems through identification and implementation appropriate solutions
- oAbility to work independently including taking initiative to risk assess complex situations and take appropriate actions
- oEvidence of highly developed interpersonal and communication skills including ability to negotiate & influence those in more senior positions including clinicians
- oEvidence of ability to lead and motivate including those who post-holder is not directly accountable
- oAbility to produce written reports and updates for presentation at ISU Board level
- oAbility to develop standard operating procedures and implement policies relevant to area of work
- oAbility to identify needs of service & contribute to development of business plans. Writing business cases where required
- oAbility to identify, implement and evaluate projects, tests of change & new ways of working
- oRecent experience of managing highly complex rotas (covering a 24-hour period, 365 days/year)
- oProducing and presenting data & information in report or presentation format for management team meetings
- oExperience of co-ordinating a number of tasks simultaneously & to respond swiftly & effectively to new demands/requests on a daily basis
Desirable
- oProject management qualification
- oKnowledge of wide range of Trust HR policies in relation to workforce management
- oAbility to manipulate & present data for performance reporting purposes
- oUse of Trust IT systems including Infoflex, PAS & Datix
- oProject Management experience
- oExperience of budget management
- oExperience of dealing with complaints
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.