Admin Support

Torbay and South Devon NHS Foundation Trust

Information:

This job is now closed

Job summary

The Moor to Sea Admin Team is looking for a Band 2 Admin Support worker for 16 hours - (2 days) per week.

This role primarily will be providing support at Dartmouth over 3 weeks a month, with 1 week at Totnes. Therefore, the successful candidate will need to have a flexible approach, working on a rota basis covering the services over a 7-day, 8am - 5.30pm working week, including BH's. Car driver/owner essential.

We require someone who is enthusiastic, motivated and can multitask. A sympathetic and confident telephone manner is essential. The ideal candidate needs to be a good communicator, well organised, able to work under pressure as part of a team as well as on your own initiative.

We will offer comprehensive induction and training to ease you into the role.

Why work with us - 1 (pagetiger.com)

Main duties of the job

The successful candidate will over time forge strong bonds with all of the above. And have key IT skills and be confident in using all forms digital communication.

We look forward to hearing from you. Please don't hesitate to phone to discuss this opportunity or to arrange a visit.

To be responsible for and to provide a high-quality reception and administrative service to the Moor to Sea Community Team.

Working as part of an integrated team within Torbay and South Devon NHS Foundation Trust.

To be responsible for a high quality customer service function, both face to face, via telephone and in recording contact information, supporting prioritisation of contacts, subsequent feedback and on-going liaison with referrers and relevant others

To monitor and maintain IT based information systems

To support Team Leader to undertake change management.

To support with audit and accurately record for quality assurance

About us

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care.

We have a positive and vibrant working atmosphere, We are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.

Date posted

26 January 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

388-5761305-A&C-A

Job locations

Totnes

coronation road

Totnes

TQ9 5JA


Job description

Job responsibilities

  • There are no direct budgetary responsibilities attached to this post.
  • To support Team Leader to undertake change management.
  • Act as point of contact for community team.
  • To ensure that patients are treated with courtesy, dignity and respect.

Job description

Job responsibilities

  • There are no direct budgetary responsibilities attached to this post.
  • To support Team Leader to undertake change management.
  • Act as point of contact for community team.
  • To ensure that patients are treated with courtesy, dignity and respect.

Person Specification

Qualifications

Essential

  • GCSE in maths and English or equivalent
  • Level 3 NVQ Business or evidence of working towards / willingness to undertake to achieve B3 status.

Desirable

  • Knowledge of Healthcare systems such as IHCS and systmone.
Person Specification

Qualifications

Essential

  • GCSE in maths and English or equivalent
  • Level 3 NVQ Business or evidence of working towards / willingness to undertake to achieve B3 status.

Desirable

  • Knowledge of Healthcare systems such as IHCS and systmone.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Totnes

coronation road

Totnes

TQ9 5JA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Totnes

coronation road

Totnes

TQ9 5JA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Business Administrator

Joanne North

joanne.north2@nhs.net

01803219700

Date posted

26 January 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

388-5761305-A&C-A

Job locations

Totnes

coronation road

Totnes

TQ9 5JA


Supporting documents

Privacy notice

Torbay and South Devon NHS Foundation Trust's privacy notice (opens in a new tab)