Healthcare Support Worker - Louisa Cary

Job summary

We are currently recruiting for Healthcare Assistants to join our Child Health team on the Louisa Cary Ward based at Torbay Hospital.

The successful individuals will assist in the delivery of high standard care to children and young people, and their families, under the supervision of the Registered Nurses. Providing support to all members of the multidisciplinary team, ensuring a smooth and efficient service to children/young people and their families ,will be a vital part of your role.

We recognise the importance and impact that clinical support can make, and that's why we're looking for an ambitious and eager individual who also wants to make a difference within the healthcare profession. A difference that you can make to an individuals quality of life.

Main duties of the job

• To ensure family centred care is promoted on the ward and children and young people are treated with respect and dignity
• To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity
• To provide a service that is tailored to meet the needs of the individual and to understand what our Children and young people need and be adaptable and responsive
• To provide a high-quality customer service which complies with relevant legislation and NHS Employment check standards
• To be honest and learn from mistakes, and help to create a "no-blame" culture were people feel able to share and learn from experiences together
• To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department
• Acknowledge that you need to continually deliver greater value to customers
• Be honest about your biggest challenges and create a culture of curiosity and openness
• Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas
• Be curious and creative about new possibilities, whilst identifying what works well and to do more of it
• Help to develop and foster a learning environment where feedback is welcomed and valued
• To care and support and build trust with the child and family in what can be a very stressful time for them

About us

Why work with us - Louisa Cary is an acute children's ward at Torbay hospital which cares for children and young people 0 - 18 yrs on our 19-bedded ward which consists of 2 HDU beds, 11 cubicles and a separate 6-bedded young people's area. We also have a Short Stay Paediatric Assessment area (SSPAU) which is open Monday to Friday; where family centred care is promoted.

We work in an integrated way with allied health care professionals, and are a motivated and caring team to both patients and colleagues. As such the post will require close liaison with all areas where children are cared for within the trust, such as ED, day surgery, SCBU, children's community team and outpatients.

The team is flexible and promotes a health work/home life balance and therefore, your package with us includes a lot more than just your pay.

Listed are a few of the additional benefits that are available to you as an employee:

• NHS Pension Scheme
• Childcare at our day nursery
• Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
• Staff Discounts
• Career development and training opportunities
• Employee Support - Staff have access to a 24-hour helpline
• We are supportive and encourages personal development which is supported by the practice educator on the ward.