Job summary
Accountable for the effective, efficient, safe and compliant management and performance of PARIS
As the Information Asset Owner (IAO), the post holder will be directly accountable to the Senior Information Risk Owner (SIRO), they will understand and address risks to the information that they 'own' and provide the SIRO with assurance that information risk is being managed effectively for this asset
PARIS is a major information asset for the ICO and directly impacts the delivery of patient care by supporting the clinical process. The post holder will need to deal with all groups of staff across their area of responsibility
Responsible for the on-going business as usual development of PARIS ensuring compliance with local and national directives, and, through strategic planning, ensuring optimised and continued use of the system
Participation in an on-call rota/out of hours service may be required to ensure Business Continuity
Main duties of the job
Be responsible for the effective management and leadership of the PARIS business as usual team complying with and acting upon all Trust HR policies eg, sickness, disciplinary, appraisals and mandatory training etc.
Utilise extensive information technology, project and change management skills to review, develop, test and implement highly complex IT solutions in order to support and enhance clinical care and business processes to an optimum level
Ensure that there is a robust business as usual training programme for new starters and that refresher training and supporting materials are available
Work with key personnel to co-ordinate and manage the PARIS software ensuring information governance, performance and risk management elements are reviewed and resolved as appropriate
Work collaboratively with the Trust's reporting and Data Warehouse teams to ensure that data held within PARIS will satisfy local and national data submissions, and satisfactorily rectify any issues where this is not the case
Be accountable for the quality of the data held within PARIS, devising and implementing regular data quality checks and reports to enable early identification of issues, and liaising with all necessary parties to ensure swift resolution
About us
The PARIS team are responsible for the support and development of the PARIS system which is the electronic care record system in Torbay for Community Health, Adult Social Care and the Torbay 0-19 Services.
This involves developing new solutions to support these services (made up of over 800 users), enhancing and supporting existing solutions (business as usual) and the associated systems and services which make up the PARIS solution
You will contribute towards the achievement of a common goal of making a positive impact upon the lives of patients and staff
You will be working within a supportive, innovative and modern environment where ideas are shared and valued
Why work with us - 1 (pagetiger.com)
Job description
Job responsibilities
Act as a point of contact and expert interface between PARIS and end users in respect of service/system development
To analyse highly complex business processes in respect of user requirements and translate these to how the software could be used or implemented to meet these requirements
Dealing directly with the software suppliers on matters of a contractual and technical nature
Create tailored change management plans with respect to training/learning and orientation to accommodate the needs of different stakeholder groups impacted by the change
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Job description
Job responsibilities
Act as a point of contact and expert interface between PARIS and end users in respect of service/system development
To analyse highly complex business processes in respect of user requirements and translate these to how the software could be used or implemented to meet these requirements
Dealing directly with the software suppliers on matters of a contractual and technical nature
Create tailored change management plans with respect to training/learning and orientation to accommodate the needs of different stakeholder groups impacted by the change
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Qualifications and Training
Essential
- Educated to degree level or equivalent professional qualification and specialist IM&T qualification
- Project management qualification or extensive practical experience i.e. Prince 2
Desirable
- IT Degree
- Change management certification
- ITIL Foundation qualification
- Use of workflow documentation packages e.g. Visio
Knowledge and Experience
Essential
- Wide ranging knowledge of current legislation affecting managing, using and storing information such as Confidentiality, Freedom of Information, Data Protection Act and Caldicott
- In depth knowledge of current legislation, and NHS policies and procedures, relating to staff management
- Demonstrable capability of delivering projects/initiatives on time, to an agreed quality and budget
- Ability to independently interpret and solve extremely complex analytical problems and make recommendations based on this analysis
- Confidently make decisions autonomously without reference to line manager but within broad agreed objectives
- Demonstrable capability of planning and organising a range of complex projects and integrated programmes of work, many of which will have conflicting priorities, funding and resource issues which will require devising alterations to plans and strategies
- Proven capability of developing and implementing test plans for new systems and equipment, or for changes to existing
- The ability to gain the credibility and confidence of multidisciplinary groups Experience of bringing people together around developing solutions to problems and facilitating service/quality improvement initiatives
- Record of successful involvement in development, implementation and support of systems in a healthcare environment
- Experience of service change management / business transformation
- Proven experience in organising and prioritising multiple tasks and workloads, meeting deadlines managing budgets
- Proven experience in staff management and development
Desirable
- Specific knowledge of SDHIS information systems
- Experience in the use of Microsoft Project and all related project documentation
- Understanding and experience of working in a complex NHS Trust
- Experience of facilitating change within the NHS or similar environment
- Experience of using/managing PARIS for the provision of Adult Social Care and Community Health
Specific Skills
Essential
- Excellent verbal, written, presentation and interpersonal skills being able to confidently present options, reports etc. of subjects of a complex nature to non-IM&T Managers and staff
- Highly developed team leadership, co-ordination and motivation skills
- Excellent negotiating, persuasive and diplomacy skills, coupled with the ability to remain objective when dealing with highly contentious issues
- Ability to demonstrate skills in implementing and managing change
- Able to communicate and invoke change amongst multi-disciplined staff whilst remaining calm and professional in a sometimes hostile and/or highly emotional atmosphere using tact, diplomacy and influential skills
- Expert Information Technology skills gained in the delivery of effective IT solutions; this will include advanced keyboard skills, use of spreadsheets, databases and packaged software for graphical design and display, e-mail and Microsoft Teams
Requirements Due To Work Environment
Essential
- Ability to travel to sites locally and nationally to fulfil the needs of projects and of the department
- Able to work independently, whilst maintaining good team and departmental working relationships
- Ability to use own initiative, set direction and make decisions related to projects, policies and staff under general organisational guidelines and act without the need for referral to management
Physical Skills
Essential
- Standard keyboard and mouse skills
- Familiar with the use of projectors, and running PowerPoint presentations
- Light to moderate: includes moving light equipment, eg. laptops and projectors etc. for presentations and to carry out tasks as appropriate
- Requirement to travel to other locations for meetings
Physical Effort
Essential
- Frequent requirement for sitting / inputting at keyboard for substantial amount of time during the working day
- Support system outside of normal working hours (evening, overnight and at weekends)
- Ability to work flexibly, outside of normal working hours as required
- Ability to multitask
Emotional Effort
Essential
- Ability to persuade
- Confident
- Deal with people in difficult situations
- Ability to maintain a calm, professional and objective perspective in a sometimes hostile and/or highly emotional atmosphere using tact, diplomacy and influential skills
- Able to manage indirect exposure to distressing or emotional circumstances on rare occasions
Mental Effort
Essential
- Long periods of concentration required for analysing highly complex business processes and developing/configuring SystmOne functionality
- Managing conflicting priorities
Person Specification
Qualifications and Training
Essential
- Educated to degree level or equivalent professional qualification and specialist IM&T qualification
- Project management qualification or extensive practical experience i.e. Prince 2
Desirable
- IT Degree
- Change management certification
- ITIL Foundation qualification
- Use of workflow documentation packages e.g. Visio
Knowledge and Experience
Essential
- Wide ranging knowledge of current legislation affecting managing, using and storing information such as Confidentiality, Freedom of Information, Data Protection Act and Caldicott
- In depth knowledge of current legislation, and NHS policies and procedures, relating to staff management
- Demonstrable capability of delivering projects/initiatives on time, to an agreed quality and budget
- Ability to independently interpret and solve extremely complex analytical problems and make recommendations based on this analysis
- Confidently make decisions autonomously without reference to line manager but within broad agreed objectives
- Demonstrable capability of planning and organising a range of complex projects and integrated programmes of work, many of which will have conflicting priorities, funding and resource issues which will require devising alterations to plans and strategies
- Proven capability of developing and implementing test plans for new systems and equipment, or for changes to existing
- The ability to gain the credibility and confidence of multidisciplinary groups Experience of bringing people together around developing solutions to problems and facilitating service/quality improvement initiatives
- Record of successful involvement in development, implementation and support of systems in a healthcare environment
- Experience of service change management / business transformation
- Proven experience in organising and prioritising multiple tasks and workloads, meeting deadlines managing budgets
- Proven experience in staff management and development
Desirable
- Specific knowledge of SDHIS information systems
- Experience in the use of Microsoft Project and all related project documentation
- Understanding and experience of working in a complex NHS Trust
- Experience of facilitating change within the NHS or similar environment
- Experience of using/managing PARIS for the provision of Adult Social Care and Community Health
Specific Skills
Essential
- Excellent verbal, written, presentation and interpersonal skills being able to confidently present options, reports etc. of subjects of a complex nature to non-IM&T Managers and staff
- Highly developed team leadership, co-ordination and motivation skills
- Excellent negotiating, persuasive and diplomacy skills, coupled with the ability to remain objective when dealing with highly contentious issues
- Ability to demonstrate skills in implementing and managing change
- Able to communicate and invoke change amongst multi-disciplined staff whilst remaining calm and professional in a sometimes hostile and/or highly emotional atmosphere using tact, diplomacy and influential skills
- Expert Information Technology skills gained in the delivery of effective IT solutions; this will include advanced keyboard skills, use of spreadsheets, databases and packaged software for graphical design and display, e-mail and Microsoft Teams
Requirements Due To Work Environment
Essential
- Ability to travel to sites locally and nationally to fulfil the needs of projects and of the department
- Able to work independently, whilst maintaining good team and departmental working relationships
- Ability to use own initiative, set direction and make decisions related to projects, policies and staff under general organisational guidelines and act without the need for referral to management
Physical Skills
Essential
- Standard keyboard and mouse skills
- Familiar with the use of projectors, and running PowerPoint presentations
- Light to moderate: includes moving light equipment, eg. laptops and projectors etc. for presentations and to carry out tasks as appropriate
- Requirement to travel to other locations for meetings
Physical Effort
Essential
- Frequent requirement for sitting / inputting at keyboard for substantial amount of time during the working day
- Support system outside of normal working hours (evening, overnight and at weekends)
- Ability to work flexibly, outside of normal working hours as required
- Ability to multitask
Emotional Effort
Essential
- Ability to persuade
- Confident
- Deal with people in difficult situations
- Ability to maintain a calm, professional and objective perspective in a sometimes hostile and/or highly emotional atmosphere using tact, diplomacy and influential skills
- Able to manage indirect exposure to distressing or emotional circumstances on rare occasions
Mental Effort
Essential
- Long periods of concentration required for analysing highly complex business processes and developing/configuring SystmOne functionality
- Managing conflicting priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
