Job summary
Dermatology Department is an outpatient unit based in John Parkes. We are very friendly and dynamic team which is looking for Band 7 nurse manager to join us.
We are unit which provide variety of dermatology treatment from inflammatory clinics to PUVA and surgical treatment. If you are motivated, dedicated to deliver excellence care, passionate about leading by example ten we would like to hear from you.
This position would be considered for a Band 6 developmental role, once competencies have be met would then progress to Band 7.
For informal chats and/or visits please contact Magdalena Beale.
Main duties of the job
- To provide Clinical Nurse Management, Clinical Leadership and expertise in all aspects of dermatology service delivery within sphere of responsibility.
- To continue to provide leadership and guidance in working towards an amalgamated service both in the short and long term.
- The post holder, with support from the Head of Dermatology Nursing Services, will ensure that high standards of excellence are developed, implemented, evaluated and maintained, with required change planned in accordance with the framework of Clinical Governance.
- To lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment. To deploy and supervise all nursing staff effectively.
- Acts as an expert resource on Nursing care of patients within the specialities and holds a key role in the multidisciplinary team.
- To provide nurse led clinics within specialised area of dermatology, with effective and efficient utilisation of resources.
- Contributes to the education and training of other health care professionals as required.
About us
The Outpatient Dermatology Department at Torbay Hospital runs different variety of clinics and treatments to accommodate surgical and inflammatory patients.
To manage, communicate with, and lead a team of nursing staff, consisting of specialist nurses, dermatology nurses and healthcare support workers to deliver high standards of care within Outpatient Dermatology Department.
To communicate with a team of reception staff and department administrator.
To manage service needs within the department relating to Government and Trust initiatives, ensuring targets are defined, met and continued.
To proactively manage Dermatology Outpatients Department, ensuring staff, service needs, trust and unit targets are met.
To manage a defined budget.
To provide nurse led clinic within specialised area of dermatology (surgical or inflammatory).
Job description
Job responsibilities
Communication and working relationships
Establish and maintain effective communication channels within and outside the department by:
- Leading the establishment of a teamwork philosophy, empowering others to take part in the decision making process.
- Actively involved in regular Sisters Meetings, organising Department Meetings and participating in specialists forums as required.
- Playing an active role in the integration of Patient and Public Involvement.
- Effecting change in order to meet changing patient need.
- Providing Senior Nurse cover within the Directorate and deputising for Head of Dermatology Nursing Services as required.
- Maintain good relationships between all members of staff, thus developing professionalism through the unit.
Planning and organisation
To be accountable for planning and organising the delivery of the service provided by the team
- To manage the performance of the team and ensure capacity is managed effectively to meet demand
- Manage the work of the team and ensure that service provision is responsive to need, flexible and meets service objectives and quality standards
- To ensure effective management of waiting lists, case allocation, evidence-based assessment and intervention.
- To take a lead in reducing and managing waiting lists, and prioritising care as appropriate.
- In partnership with clinical leads, ensure the team delivers the range of evidence-based treatments and care pathways
- To manage complaints and incidents according to trusts policies, ensuring investigations are undertaken, actions identified and learning embedded
Analytical and judgement
- To provide specialised clinical interventions, advice and consultation concerning the care or treatment of patients within the team locality, utilising clinical reasoning skills and evidence-based knowledge in the management of patients with a range of complex presentations
- Work autonomously within professional guidelines and exercise responsibility for systematic governance of clinical practice within the team
- Make decisions in challenging circumstance in the context of ambiguities
- Make sound/ethical decisions, and support staff to do so, in the interest of service users and their families
- Apply analytical and judgement skills in role as Department Manager within the locality
- Manage the performance of the team according to national legislation, guidelines, policy and regulatory frameworks pertaining to the clinical pathway
- Manage the complaints process within the team according to best practice and trust policy
- The use your own judgement to make decisions under pressure and ensure the team has capacity to respond in a timely way to the needs of service users, prioritising care and operationally overseeing team activity
- Review, understand and respond to complaints and incidents, resolve HR issues and support service developments collaboratively with others
- Understanding of budgets and the ability to take responsibility for financial decisions relating to staff expense claims and small payments
Responsibility and accountability
- Acts as a role model for excellence, maintaining own clinical competence and active NMC registration.
- With support from the Head of Dermatology Nursing Services, lead the investigation and follow up of all clinical incidents and complaints ensuring that any corrective action is implemented.
- To act as an autonomous professional with responsibility for the day to day operation of the teams service delivery, line management of staff, making decisions to prioritise care across the team as appropriate
- Ability to make decisions, even at times of pressure, in a thoughtful and informed way to meet the needs of service users and staff
- To work in accordance with codes of practice as defined by the regulatory and professional body
Responsibility for patients and client care
- Delivery of high standards of clinical care, underpinned by sound evidence based knowledge.
- Delivery of Infection Control practice as defined by National recommendations and local policies. Teaching staff to understand their responsibilities e.g. environmental cleanliness, maintenance and use of all equipment within clinical setting
- Providing Specialist Nursing advice to the multidisciplinary team.
- Providing and delivering a high standard of nursing care by initiating and co-coordinating the assessment, planning, implementing and evaluation of individual patients needs. Providing continuity of care throughout the patient journey, liaising across the organisations.
- Identifying and interpreting complex patient needs in relation to their disease and proposed treatment.
- Reporting and documenting all relevant nursing/patient needs, communicating changes with other health care professionals in the multi-disciplinary team with ongoing responsibility for patient care, both verbally & in writing, as they occur.
- Providing and delivering health information, education & promotion within the clinical area and advise patients, family, and others in a manner which maintains an individuals privacy & dignity.
- Communicates highly sensitive and emotional information about patients conditions to patients and significant others.
- Identifies, assesses and meet the educational and training needs of patients and carers.
- Engage & interact with carers/family encouraging them to be actively involved in patients care.
- Supports patients, their families & carers during the delivery of care in the department
Policy and service responsibility
- To contribute to the development and implementation of policies, and service development within the team and locality
- To ensure there are up to date Standard Operating Procedures (SOPs)
relating to all aspects of service delivery within the team
- Creating update clinical guaidance and patient information
- Contribute to and to be aware of the bussines plan, its implication for service delivery
- Participate with the development, implementation and evaluation of departmental protocolos, ensuring coherence and consistency
- Establish and maintain a culture of excellence and safety in clinical practice
- within the team, driving continuous improvement of services
Responsibility for finance, equipment and other resources
- Monitor and manage the nursing budget of the Nursing Dermatology Team, ensuring safe nursing establishment in all areas with correct skill mix
- To contribute to the business planning to ensure cost effective, but high quality care
- Ensure effective retention and recruitment strategy for the nursing team
- Monitoring monthly budget statements, sickness reports, mandatory training reposts and appraisals status reporting to Head of Dermatology Nursing Services when required.
- Ensure that the department have adequate resources/equipment to provide an effective service.
Responsibility for supervision, leadership and management
Continuing responsibility for the assessment of care needs and setting standards by:
- Managing and developing the nursing resource of the dermatology unit.
- Organising the department -to provide individualised patient care.
- Ensuring staff work within national and locally agreed policies and procedures.
- Compiling, implementation and evaluation of philosophies of care, ensuring support for the patient and family/carer and all staff members.
- Leading the implementation of policies as per Trust/National guidelines
- Working closely with consultants and Service Operational Manager to manage the demand of the service.
- Manage all aspects of recruitment and retention of staff, including sickness and absence, appraisals and staff training in line with Trust policies.
- Development of policies and planning of specialist/new services either as part of the multi-disciplinary clinical/management team, or where appropriate as individual lead.
- Planning off-duty rotas to make effective use of staff.
- Being responsible as the delegated budget holder for efficient and effective usage of the available resources, working within budget and identifying savings with support from the Head of Dermatology Nursing Services.
- Maintains and develops specialist protocols and policies for specialist area of care.
Information technology and administrative duties
- To ensure that clinical recording within the team adheres to expected standards and organisational policies and professional standards
- To be responsible for ensuring teams are collecting and inputting accurate and timely data into the relevant data collection systems and provide reports relating to the team clinical performance
- To implement systems that enable the effective management of capacity and demand, including waits within the team
- To ensure staff have access to the relevant IT equipment that facilitates agile working
- To have a sound knowledge of IT and the ability to use a range of systems
Responsibility for research and development
- To work with the Head of Dermatology Nursing Services and Clinical Leads to ensure that the team supports service evaluation, clinical audit and research
- To ensure the team takes part in activities designed to improve service delivery or quality of care such as staff surveys, participation and service development
- To regularly undertake surveys or audits, as necessary in relation to own work
Job description
Job responsibilities
Communication and working relationships
Establish and maintain effective communication channels within and outside the department by:
- Leading the establishment of a teamwork philosophy, empowering others to take part in the decision making process.
- Actively involved in regular Sisters Meetings, organising Department Meetings and participating in specialists forums as required.
- Playing an active role in the integration of Patient and Public Involvement.
- Effecting change in order to meet changing patient need.
- Providing Senior Nurse cover within the Directorate and deputising for Head of Dermatology Nursing Services as required.
- Maintain good relationships between all members of staff, thus developing professionalism through the unit.
Planning and organisation
To be accountable for planning and organising the delivery of the service provided by the team
- To manage the performance of the team and ensure capacity is managed effectively to meet demand
- Manage the work of the team and ensure that service provision is responsive to need, flexible and meets service objectives and quality standards
- To ensure effective management of waiting lists, case allocation, evidence-based assessment and intervention.
- To take a lead in reducing and managing waiting lists, and prioritising care as appropriate.
- In partnership with clinical leads, ensure the team delivers the range of evidence-based treatments and care pathways
- To manage complaints and incidents according to trusts policies, ensuring investigations are undertaken, actions identified and learning embedded
Analytical and judgement
- To provide specialised clinical interventions, advice and consultation concerning the care or treatment of patients within the team locality, utilising clinical reasoning skills and evidence-based knowledge in the management of patients with a range of complex presentations
- Work autonomously within professional guidelines and exercise responsibility for systematic governance of clinical practice within the team
- Make decisions in challenging circumstance in the context of ambiguities
- Make sound/ethical decisions, and support staff to do so, in the interest of service users and their families
- Apply analytical and judgement skills in role as Department Manager within the locality
- Manage the performance of the team according to national legislation, guidelines, policy and regulatory frameworks pertaining to the clinical pathway
- Manage the complaints process within the team according to best practice and trust policy
- The use your own judgement to make decisions under pressure and ensure the team has capacity to respond in a timely way to the needs of service users, prioritising care and operationally overseeing team activity
- Review, understand and respond to complaints and incidents, resolve HR issues and support service developments collaboratively with others
- Understanding of budgets and the ability to take responsibility for financial decisions relating to staff expense claims and small payments
Responsibility and accountability
- Acts as a role model for excellence, maintaining own clinical competence and active NMC registration.
- With support from the Head of Dermatology Nursing Services, lead the investigation and follow up of all clinical incidents and complaints ensuring that any corrective action is implemented.
- To act as an autonomous professional with responsibility for the day to day operation of the teams service delivery, line management of staff, making decisions to prioritise care across the team as appropriate
- Ability to make decisions, even at times of pressure, in a thoughtful and informed way to meet the needs of service users and staff
- To work in accordance with codes of practice as defined by the regulatory and professional body
Responsibility for patients and client care
- Delivery of high standards of clinical care, underpinned by sound evidence based knowledge.
- Delivery of Infection Control practice as defined by National recommendations and local policies. Teaching staff to understand their responsibilities e.g. environmental cleanliness, maintenance and use of all equipment within clinical setting
- Providing Specialist Nursing advice to the multidisciplinary team.
- Providing and delivering a high standard of nursing care by initiating and co-coordinating the assessment, planning, implementing and evaluation of individual patients needs. Providing continuity of care throughout the patient journey, liaising across the organisations.
- Identifying and interpreting complex patient needs in relation to their disease and proposed treatment.
- Reporting and documenting all relevant nursing/patient needs, communicating changes with other health care professionals in the multi-disciplinary team with ongoing responsibility for patient care, both verbally & in writing, as they occur.
- Providing and delivering health information, education & promotion within the clinical area and advise patients, family, and others in a manner which maintains an individuals privacy & dignity.
- Communicates highly sensitive and emotional information about patients conditions to patients and significant others.
- Identifies, assesses and meet the educational and training needs of patients and carers.
- Engage & interact with carers/family encouraging them to be actively involved in patients care.
- Supports patients, their families & carers during the delivery of care in the department
Policy and service responsibility
- To contribute to the development and implementation of policies, and service development within the team and locality
- To ensure there are up to date Standard Operating Procedures (SOPs)
relating to all aspects of service delivery within the team
- Creating update clinical guaidance and patient information
- Contribute to and to be aware of the bussines plan, its implication for service delivery
- Participate with the development, implementation and evaluation of departmental protocolos, ensuring coherence and consistency
- Establish and maintain a culture of excellence and safety in clinical practice
- within the team, driving continuous improvement of services
Responsibility for finance, equipment and other resources
- Monitor and manage the nursing budget of the Nursing Dermatology Team, ensuring safe nursing establishment in all areas with correct skill mix
- To contribute to the business planning to ensure cost effective, but high quality care
- Ensure effective retention and recruitment strategy for the nursing team
- Monitoring monthly budget statements, sickness reports, mandatory training reposts and appraisals status reporting to Head of Dermatology Nursing Services when required.
- Ensure that the department have adequate resources/equipment to provide an effective service.
Responsibility for supervision, leadership and management
Continuing responsibility for the assessment of care needs and setting standards by:
- Managing and developing the nursing resource of the dermatology unit.
- Organising the department -to provide individualised patient care.
- Ensuring staff work within national and locally agreed policies and procedures.
- Compiling, implementation and evaluation of philosophies of care, ensuring support for the patient and family/carer and all staff members.
- Leading the implementation of policies as per Trust/National guidelines
- Working closely with consultants and Service Operational Manager to manage the demand of the service.
- Manage all aspects of recruitment and retention of staff, including sickness and absence, appraisals and staff training in line with Trust policies.
- Development of policies and planning of specialist/new services either as part of the multi-disciplinary clinical/management team, or where appropriate as individual lead.
- Planning off-duty rotas to make effective use of staff.
- Being responsible as the delegated budget holder for efficient and effective usage of the available resources, working within budget and identifying savings with support from the Head of Dermatology Nursing Services.
- Maintains and develops specialist protocols and policies for specialist area of care.
Information technology and administrative duties
- To ensure that clinical recording within the team adheres to expected standards and organisational policies and professional standards
- To be responsible for ensuring teams are collecting and inputting accurate and timely data into the relevant data collection systems and provide reports relating to the team clinical performance
- To implement systems that enable the effective management of capacity and demand, including waits within the team
- To ensure staff have access to the relevant IT equipment that facilitates agile working
- To have a sound knowledge of IT and the ability to use a range of systems
Responsibility for research and development
- To work with the Head of Dermatology Nursing Services and Clinical Leads to ensure that the team supports service evaluation, clinical audit and research
- To ensure the team takes part in activities designed to improve service delivery or quality of care such as staff surveys, participation and service development
- To regularly undertake surveys or audits, as necessary in relation to own work
Person Specification
essential
Essential
- oRegistered Nurse. oDegree/Diploma or equivlent
- oDemonstrable experience in an dermatology outpatient setting oPrevious demonstrable experience in a similar role oAbility to work clinically with credibility oUp to date with current government initiatives and Nursing strategies
- oAdvocacy skills. oCounselling skills oAbility to manage conflict. oAbility to analyse and evaluate information. oAbility to work collaboratively and engage relevant stakeholders for the progression of the service. oAbility to motivate and manage change
Desirable
- oPost graduate diploma in Leadership or willingness to undertake oComputer literate (ECDL). oRecognised teaching qualification
- oDemonstrably experienced in leadership oMentorship. oDemonstrable leadership role
- oKnowledge of managerial techniques
Person Specification
essential
Essential
- oRegistered Nurse. oDegree/Diploma or equivlent
- oDemonstrable experience in an dermatology outpatient setting oPrevious demonstrable experience in a similar role oAbility to work clinically with credibility oUp to date with current government initiatives and Nursing strategies
- oAdvocacy skills. oCounselling skills oAbility to manage conflict. oAbility to analyse and evaluate information. oAbility to work collaboratively and engage relevant stakeholders for the progression of the service. oAbility to motivate and manage change
Desirable
- oPost graduate diploma in Leadership or willingness to undertake oComputer literate (ECDL). oRecognised teaching qualification
- oDemonstrably experienced in leadership oMentorship. oDemonstrable leadership role
- oKnowledge of managerial techniques
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
