Emergency Preparedness, Resilience and Response (EPRR) Administrator

Job description

Job responsibilities

• Work within a multi-disciplinary environment ensuring that communication with appropriate team members is effective and accurate
• Produce clear and accurate written correspondence (including the composition of adhoc routine letters) e.g., reports, presentations, audio recording of minutes and use of the Trust intranet and internet as required
• To ensure that all communication is within the boundaries of patient confidentiality and seek guidance when unsure
• Facilitate and plan meetings as requested
• Excellent interpersonal and communication skills both written and verbal
• Able to deal confidentially and tactfully with people at all levels
• Willingness to embrace new ways of working / changes
• Professionals and colleagues across the Trust (Managers, Community Staff, Administrators) and disciplines (nursing, social care, therapists) Office based environment with contact via telephone, electronic and paper correspondence
• Maintain and monitor staff records e.g.: annual leave, sickness and personal contact information
• Proactively support cover for other team members in times of absence
• Use own judgement involving facts or situations to resolve problems
• Ability to work under pressure
• Able to plan, organise, prioritise, coordinate and work flexibly
• Ability to work without direct supervision on a day to day basis
• Contribute to the smooth running of administrative systems including management of generic email accounts and electronic and paper filing systems as well as other forms of correspondence
• Support and facilitate meetings
• Complete monthly Manpower Spreadsheets for the teams
• Provide support and cover for absence within the team to maintain continuity of support re-assessing workload and priorities as necessary

Person Specification

Education

Essential

• Good standard of education, to GCSE level ( or equivalent)
• NVQ Level 2 Business Administration

Desirable

• NVQ Level 3 Business Administration

Knowledge

Essential

• Excellent organisation skills with the ability to prioritise work of self and others whilst dealing with conflicting demands
• Ability to provide a high standard of secretarial support for meetings - e.g. organising, booking venues and minute taking
• Intermediate IT skills - in Microsoft Office Packages i.e.: word, Excel, PowerPoint, Outlook and the ability to "troubleshoot" any IT issues
• Ability to work with minimum supervision and on own initiative
• Effective team player
• Ability to time manage and organise work effectively and be able to work under pressure with frequent interruptions
• Ability to respect confidentiality and deal with matters of a sensitive nature
• Ability to communicate at all levels

Desirable

• Experience of working in a multi-disciplinary environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)