Job summary
The post holder main responsibility is to support the commissioning, maintenance, service (internal and external) and general operations of the Torbay medical physics department. The medical physics technician also contributes to the effective provision of medical physics services within our Trust and to external users as required.
The post holder will contribute towards initiating, writing, reviewing, developing and implementing medical devices procedures, ensuring compliance with statutory legislation, and national guidelines.
The post holder will provide supervision, guidance and training to colleagues & junior staff, apprenticeships and students in the use/repair and quality control of medical devices.
Being a role models and supporting others with the develop, management and maintain quality standards and the expectations from our customers with quality of service delivered within the Medical Physics Department.
Main duties of the job
- To provide a medical devices technical support to meet the needs of the health, social and care sectors, both private and public funded
- Maintains clear and detail records of all work undertaken in the medical devices management system
- Be honest and learn from mistakes. Help to create a 'no blame' culture where people feel able to share and learn from experiences, together
- To contribute in supporting the leadership team in providing a high-quality robust medical device management and support service for patients, carers and staff to ensure compliance to relevant legislation and guidance
- Provides advice to the customers regarding medical devices technology
- Enhances patient safety by ensuring that the medical devices are supported, maintained and repaired in line with procedures or manufactures guidance
- Provision of technical advice and support to clinical staff, management and external organisations with medical devices procurement; assist users in the selection, evaluation and trial of medical devices following Trust guidelines Undertaking commissioning tests on all new & loan equipment particularly in relation to critical care & high dependency devices
- Works with autonomy and part of the self-management team model, is responsible for own actions
- Writes, reviews, develop and implement equipment support procedures, ensuring compliance with statutory legislation, and broad national guidelines
About us
The Medical Physics Department provides a comprehensive management & technical support service for a broad spectrum of medical devices used throughout the health, care and social community. Medical Physics, Torbay & South Devon NHS Foundation and Medical Physics, Royal Devon University Healthcare NHS Foundation Trust work collaboratively as part of the SEND Medical Physics and Clinical Engineering Network.
The Medical Physics Services sets a benchmark in technology support, repair and calibration. We will provide front line support, test and repair and advice across the medical, scientific and laboratory technology fields, providing it is economically viable. Our convenient, efficient equipment testing and repair service delivers value for money. We offer an on-site service at customers convenience; all work is carried out in-line with risk-based processes to meet manufacturers' specifications and test equipment is calibrated and traceable to national standards (UKAS).
Job description
Job responsibilities
Communication and working relationships
- Develops and prepares presentations to effectively share and communicate information with both internally and externally key stakeholders (managers/leads, staff, external bodies
- Provide guidance and specialist support for the trusts medical devices management system within the Medical Physics remit, facilitate routine maintenance & support of the system
- Provide support to the Specialist Medical Physics Engineers and the Management Team in the production of performance and assurance reports senior management, committees, professional groups and stakeholders
- Attend all appropriate meeting representing the section
- To undertake regular direct communication with the Head of Service, Senior Engineer, colleague Team Leader, Technicians and stakeholders
- Maintain networking connections with the external providers and HIS Team
- Communicating medical devices information/ advice to stakeholders
- To ensure that stakeholders and staff are informed in the planning and delivery of routine maintenance visits and requested supporting information
- To positively represent the Trust in any communication with external agencies as required; to include attending external meetings and conferences and day-to-day written, electronic and telephone contacts, behaving in a knowledgeable and professional manner at all times
Planning and organisation
- Contribute to the efficient and effective running of the Schedule Service Maintenance Scheme (routine maintenance / planned preventative maintenance; PPM) and by organising own workload to ensure; (1) equipment is regularly checked for patient & user safety to current legislation & (2) it functions to manufacturers specifications
- Arrange & facilitate the loans of medical devices ensuring the correct procedures are followed (Indemnity cover is adequate, PAQs scrutinised) to minimise risk & optimise the opportunity provided by the trial process, user feedback forms, device evaluation documentation etc.
- When new areas of work are considered by the medical physics services, be prepared to investigate fully the requirements necessary for the department to provide a high standard of service, this could entail a pilot project or feasibility study
- Contribute to the services routine schedule service scheme (planned preventative maintenance; PPM) as required
Analytical and judgement
- Evaluate and prepare technical documentation to facilitate provision of Acceptance Testing & onward performance testing. This would include interpretation of technical data & specifications with other previously recorded results collected by other individuals or organisations as well as personally generated test results
- Investigate and produce written reports with regard to equipment identified in an adverse incident and advise the Clinical Risk Manager, Clinical Governance representative and /or MHRA of the outcomes
- Interprets complex data information to inform decisions
- Ensure accurate analysis of management information and its presentation to staff and colleagues
- Interrogates the Datix clinical incident for trends involving medical devices as part of the RCA process
Responsibility and accountability
- As a member of the Medical Physics team to be a role model in terms of acceptable behaviour & moral standards
- Promote a positive environment to other services of the benefits of the trusts medical devices management system and its services
- Attend training courses, specialist technical medical device courses and conferences to extend the knowledge and personal development of the post holder and thereby enable the department to provide a better service
- Provide support for the Trusts Medical Devices Management System through its Medical Physics representative and carry out routine data management tasks
- The post holder is responsible for own professional actions
- Exercise a degree of personal professional autonomy and make critical judgements to satisfy the expectations and demands of supporting medical devices within their competency levels
- Works autonomously and makes decisions in line with procedures and code of practice, seeking permission when working near boundary areas of procedures, policies and codes of practice
Policy and service responsibility
- Ensure all relevant Medicine and Healthcare Product Regulatory Agency (MHRA) guidance is acted on promptly and accordingly
- As a member of the service contribute to the reviews of service policies, procedures & guidelines
- Contribute to disseminating Trust policies, procedures and information as required but with particular regard to medical devices management, procurement, education and training
- Interpreting manufactures guidance with supporting medical devices, understands and follows national guidelines and codes of practice
Responsibility for finance, equipment and other resources
- Undertake Acceptance Testing, Commissioning and vetting of medical devices to National and European Standards for the Trust and organisations in the local healthcare community
- Ensure the condemning and disposal of obsolete medical devices & those which are beyond economic repair is carried out in line with the current Trust policies & procedures
- Practice appropriate workshop techniques so that the department is clean & tidy to ensure a safe working environment
- Order supplies of parts/accessories so as to maintain stock
Responsibility for supervision, leadership and management
- Assist other members of the department in their duties to ensure smooth running of the medical physics services
- Provide guidance to junior members of the service so that correct technical & administrative procedures are implemented for the efficient and safe operation of the department
- Provide guidance & tuition to junior members of the department and visiting students e.g. Apprentices, work experience students, etc in Medical Devices Maintenance & Management practices and protocols
Information technology and administrative duties
- Review, design, develop and construct reports as well as modifying existing reports to meet the specific and specialist needs to accurate reflection on performance, measures and all elements of contract management for medical devices from the medical devices management system
- Contributes with recording evidence, data and results in the trusts medical devices management system regarding technical support activities
Job description
Job responsibilities
Communication and working relationships
- Develops and prepares presentations to effectively share and communicate information with both internally and externally key stakeholders (managers/leads, staff, external bodies
- Provide guidance and specialist support for the trusts medical devices management system within the Medical Physics remit, facilitate routine maintenance & support of the system
- Provide support to the Specialist Medical Physics Engineers and the Management Team in the production of performance and assurance reports senior management, committees, professional groups and stakeholders
- Attend all appropriate meeting representing the section
- To undertake regular direct communication with the Head of Service, Senior Engineer, colleague Team Leader, Technicians and stakeholders
- Maintain networking connections with the external providers and HIS Team
- Communicating medical devices information/ advice to stakeholders
- To ensure that stakeholders and staff are informed in the planning and delivery of routine maintenance visits and requested supporting information
- To positively represent the Trust in any communication with external agencies as required; to include attending external meetings and conferences and day-to-day written, electronic and telephone contacts, behaving in a knowledgeable and professional manner at all times
Planning and organisation
- Contribute to the efficient and effective running of the Schedule Service Maintenance Scheme (routine maintenance / planned preventative maintenance; PPM) and by organising own workload to ensure; (1) equipment is regularly checked for patient & user safety to current legislation & (2) it functions to manufacturers specifications
- Arrange & facilitate the loans of medical devices ensuring the correct procedures are followed (Indemnity cover is adequate, PAQs scrutinised) to minimise risk & optimise the opportunity provided by the trial process, user feedback forms, device evaluation documentation etc.
- When new areas of work are considered by the medical physics services, be prepared to investigate fully the requirements necessary for the department to provide a high standard of service, this could entail a pilot project or feasibility study
- Contribute to the services routine schedule service scheme (planned preventative maintenance; PPM) as required
Analytical and judgement
- Evaluate and prepare technical documentation to facilitate provision of Acceptance Testing & onward performance testing. This would include interpretation of technical data & specifications with other previously recorded results collected by other individuals or organisations as well as personally generated test results
- Investigate and produce written reports with regard to equipment identified in an adverse incident and advise the Clinical Risk Manager, Clinical Governance representative and /or MHRA of the outcomes
- Interprets complex data information to inform decisions
- Ensure accurate analysis of management information and its presentation to staff and colleagues
- Interrogates the Datix clinical incident for trends involving medical devices as part of the RCA process
Responsibility and accountability
- As a member of the Medical Physics team to be a role model in terms of acceptable behaviour & moral standards
- Promote a positive environment to other services of the benefits of the trusts medical devices management system and its services
- Attend training courses, specialist technical medical device courses and conferences to extend the knowledge and personal development of the post holder and thereby enable the department to provide a better service
- Provide support for the Trusts Medical Devices Management System through its Medical Physics representative and carry out routine data management tasks
- The post holder is responsible for own professional actions
- Exercise a degree of personal professional autonomy and make critical judgements to satisfy the expectations and demands of supporting medical devices within their competency levels
- Works autonomously and makes decisions in line with procedures and code of practice, seeking permission when working near boundary areas of procedures, policies and codes of practice
Policy and service responsibility
- Ensure all relevant Medicine and Healthcare Product Regulatory Agency (MHRA) guidance is acted on promptly and accordingly
- As a member of the service contribute to the reviews of service policies, procedures & guidelines
- Contribute to disseminating Trust policies, procedures and information as required but with particular regard to medical devices management, procurement, education and training
- Interpreting manufactures guidance with supporting medical devices, understands and follows national guidelines and codes of practice
Responsibility for finance, equipment and other resources
- Undertake Acceptance Testing, Commissioning and vetting of medical devices to National and European Standards for the Trust and organisations in the local healthcare community
- Ensure the condemning and disposal of obsolete medical devices & those which are beyond economic repair is carried out in line with the current Trust policies & procedures
- Practice appropriate workshop techniques so that the department is clean & tidy to ensure a safe working environment
- Order supplies of parts/accessories so as to maintain stock
Responsibility for supervision, leadership and management
- Assist other members of the department in their duties to ensure smooth running of the medical physics services
- Provide guidance to junior members of the service so that correct technical & administrative procedures are implemented for the efficient and safe operation of the department
- Provide guidance & tuition to junior members of the department and visiting students e.g. Apprentices, work experience students, etc in Medical Devices Maintenance & Management practices and protocols
Information technology and administrative duties
- Review, design, develop and construct reports as well as modifying existing reports to meet the specific and specialist needs to accurate reflection on performance, measures and all elements of contract management for medical devices from the medical devices management system
- Contributes with recording evidence, data and results in the trusts medical devices management system regarding technical support activities
Person Specification
Qualifications and training
Essential
- Professional knowledge acquired through BTEC HND or equivalent in electronics or equivalent subject
- Working towards registration as a Clinical Technologists (RCT) or other professional registration scheme within technology
Knowledge and experience
Essential
- Evidence of 2 years or more working at a professional level to gain specialist knowledge & experience with medical or laboratory devices fault finding, repair & maintenance
- Knowledge in all areas of medical or laboratory equipment maintenance, management & technical support
- Knowledge of a broad spectrum of engineering principles and practical applications
- Understanding of computer hardware
- High skills, knowledge and significant experience in working with designing, implementation and delivery of medical/ laboratory device procedures, device performance/calibration procedures and producing technical evaluation reports.
Desirable
- Experience of medical device management system e.g. F2 by InfoHealth
- Working knowledge of NHS clinical procedures, clinical practice, regulations, legislation and codes of practice, health and safety legislation and trust policies procedures and standing financial instructions
- Experience with asset database management and specialist database report writing
Specific skills
Essential
- Ability to work autonomously
- Ability to maintain frequent and prolonged episodes of intense mental concentration
- Analyse complex information, interpret and/or present in a clear, comprehensive format for multi discipline large group audiences
- Solve problems and think independently
- Project management skills with the ability to use own initiative and work under pressure
- Good communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels
Requirements due to work environment/conditions
Essential
- Holder of full valid driving licence
Person Specification
Qualifications and training
Essential
- Professional knowledge acquired through BTEC HND or equivalent in electronics or equivalent subject
- Working towards registration as a Clinical Technologists (RCT) or other professional registration scheme within technology
Knowledge and experience
Essential
- Evidence of 2 years or more working at a professional level to gain specialist knowledge & experience with medical or laboratory devices fault finding, repair & maintenance
- Knowledge in all areas of medical or laboratory equipment maintenance, management & technical support
- Knowledge of a broad spectrum of engineering principles and practical applications
- Understanding of computer hardware
- High skills, knowledge and significant experience in working with designing, implementation and delivery of medical/ laboratory device procedures, device performance/calibration procedures and producing technical evaluation reports.
Desirable
- Experience of medical device management system e.g. F2 by InfoHealth
- Working knowledge of NHS clinical procedures, clinical practice, regulations, legislation and codes of practice, health and safety legislation and trust policies procedures and standing financial instructions
- Experience with asset database management and specialist database report writing
Specific skills
Essential
- Ability to work autonomously
- Ability to maintain frequent and prolonged episodes of intense mental concentration
- Analyse complex information, interpret and/or present in a clear, comprehensive format for multi discipline large group audiences
- Solve problems and think independently
- Project management skills with the ability to use own initiative and work under pressure
- Good communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels
Requirements due to work environment/conditions
Essential
- Holder of full valid driving licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
