Clerical Officer -Barton Surgery

Torbay and South Devon NHS Foundation Trust

Information:

This job is now closed

Job summary

  • Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Undertake a variety of administrative duties to assist in the smooth running of the practice
  • Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
  • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
  • Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning

Main duties of the job

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Office Manager, dependent on current and evolving practice workload and staffing levels:

  • Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols
  • Processing requests for appointments, domiciliary visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
  • Working at our branch surgery in Dawlish Warren
  • Processing and distributing incoming and outgoing mail
  • Taking messages and passing on information
  • Filing and retrieving paperwork
  • Processing repeat prescriptions in accordance with practice guidelines
  • Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
  • Processing registration and de-registration of patients
  • Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
  • Clearing and re-stock consulting rooms as require
  • Ordering, re-ordering and monitoring of stationery and other supplies
  • Dealing with waste to agreed protocols
  • Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy

About us

We are looking to recruit a Clerical Officer to join our professional, happy and hardworking team . We are a growing, forward thinking and busy Practice.

The role is demanding and varied and will require a high standard of organisational skills as well as an excellent telephone manner and communication skills.

Previous experience would be an advantage but is not essential as full training will be given.

Date posted

09 December 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£9.91 an hour per hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

388-BS-1422-ROSE

Job locations

Barton Surgery

Barton Terrace

Dawlish

EX7 9QH


Job description

Job responsibilities

This post will be for 37.5 hours/week however we are willing to consider a part time role for the right candidate(s).

If you are interested and keen to learn more, please get in touch we would love to hear from you. If you have any questions please email:

jane.leballeur@nhs.net

Closing date Friday 23rd December

Interview dates TBC

IMPORTANT INFORMATION: This advert is placed on behalf of Barton Surgery by Torbay and South Devon NHS Foundation Trust. Your application form will be forwarded to the employing organisation and any future correspondence will be made by Barton Surgery.

Job description

Job responsibilities

This post will be for 37.5 hours/week however we are willing to consider a part time role for the right candidate(s).

If you are interested and keen to learn more, please get in touch we would love to hear from you. If you have any questions please email:

jane.leballeur@nhs.net

Closing date Friday 23rd December

Interview dates TBC

IMPORTANT INFORMATION: This advert is placed on behalf of Barton Surgery by Torbay and South Devon NHS Foundation Trust. Your application form will be forwarded to the employing organisation and any future correspondence will be made by Barton Surgery.

Person Specification

Qualifications and training

Essential

  • oWilling to undertake further training

Desirable

  • oEducated to GCSE Level
  • oExcellent keyboard and computer skills
  • oExcellent numeracy and literacy skills
Person Specification

Qualifications and training

Essential

  • oWilling to undertake further training

Desirable

  • oEducated to GCSE Level
  • oExcellent keyboard and computer skills
  • oExcellent numeracy and literacy skills

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Barton Surgery

Barton Terrace

Dawlish

EX7 9QH


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Barton Surgery

Barton Terrace

Dawlish

EX7 9QH


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Office Manager

Jane Leballeur

jane.leballeur@nhs.net

01626888877

Date posted

09 December 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£9.91 an hour per hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

388-BS-1422-ROSE

Job locations

Barton Surgery

Barton Terrace

Dawlish

EX7 9QH


Supporting documents

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