Torbay and South Devon NHS Foundation Trust

People Hub Service Manager

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a People Hub Service Manager to support the Trust to further develop its core People Hub Service (Human Resources). This vacancy is a fixed term position. Applicants seeking a secondment are warmly welcomed, however, we would request that you discuss your intentions and seek agreement from your current line manager prior to application.

The successful candidate will lead the People Hub Team to deliver a modern operational human resources service providing employee relations advice and support in alignment with just and learning principles. This will enable the organisation to be inclusive, flexible and learn through the transformation of its people practices and policies demonstrating that wellbeing is at the forefront of its conscience and practice. We are seeking a candidate with a strong background in employment law/employee relations with a holistic OD mindset, passionate about making a difference in the NHS.

Main duties of the job

The People Hub Service Manager plays a key leadership role in the People Directorate to influence and support the delivery and implementation of Trust operational and strategic objectives outlined in our People Plan.

if you have what it takes to take on the reins of a modern, developing People Hub Service that will contribute positively to the experience of our colleagues at work we would like to hear from you. We know that supporting our colleagues will have a positive impact on the experience of members of our communities who use our health and care services, our overall aim.

Changes in ways of working during the COVID 19 pandemic have shown us that flexibility is key and we are keen to support agile working where this is possible. If you are seeking agile or flexible working, we ask you to make this clear in your application.

The assessment centre for this opportunity will take place virtually via Microsoft Teams on Tuesday 3rd August2021.

About us

Within the People Hub we are employment law and HR specialists. We aim to use our expertise, combined with a positive coaching approach, to help support our people in line with the needs of our patients and the local community. We are on a journey to develop our people practices to align to a restorative just culture.

Our team offers a 24-hour response general HR advisory service via the People Hub Helpdesk, which is available to all colleagues (individuals and managers) from 09:00 to 17:00, Monday to Friday.

We also provide a dedicated team member to advise each ISU on supporting attendance and triage employee relations cases to an appropriate team member for ongoing comprehensive support.

We are proud to work collaboratively with our trade union colleagues, fostering positive working relationships and take the lead on policy development within the Directorate.

Details

Date posted

02 July 2021

Pay scheme

Agenda for change

Band

Band 8a

Salary

£45,753 to £51,668 a year

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Job share, Flexible working, Home or remote working, Compressed hours

Reference number

388-A-21-72691-CYAN

Job locations

Torbay and South Devon

Torbay

TQ2 7AA


Job description

Job responsibilities

To play a key leadership role in the programme of work that will implementand embed the principles of a just and learning culture throughout theorganisation positively impacting the overall culture within the organisation

Be accountable for driving and influencing process change, redesign,efficiency and productivity across People Hub Services that will contribute tothe objective of delivery of a successful organisational People Plan.

Developing and implementing a suite of offers for the reward and recognitionof colleagues throughout the organisation

Accountable for the successful delivery of contract of with GPs ensuring allKPIs are met exploring other opportunities through expanding the People Hubservice offer to external organisations that could lead to income generation.

Manage the Occupational Health contract (currently externally provided)ensuring value for money and flexibility to the changing needs of theorganisation

The post holder will also be responsible for leading the development andimplementation of a modern framework of people policies (ER). They will be inalignment with a wider framework of embedding a just and learning culture inall aspects of organisational life.

Job description

Job responsibilities

To play a key leadership role in the programme of work that will implementand embed the principles of a just and learning culture throughout theorganisation positively impacting the overall culture within the organisation

Be accountable for driving and influencing process change, redesign,efficiency and productivity across People Hub Services that will contribute tothe objective of delivery of a successful organisational People Plan.

Developing and implementing a suite of offers for the reward and recognitionof colleagues throughout the organisation

Accountable for the successful delivery of contract of with GPs ensuring allKPIs are met exploring other opportunities through expanding the People Hubservice offer to external organisations that could lead to income generation.

Manage the Occupational Health contract (currently externally provided)ensuring value for money and flexibility to the changing needs of theorganisation

The post holder will also be responsible for leading the development andimplementation of a modern framework of people policies (ER). They will be inalignment with a wider framework of embedding a just and learning culture inall aspects of organisational life.

Person Specification

Qualifications and Training

Essential

  • Educated to a Master's level in HR field or equivalent work experience and knowledge in a range of areas e.g. HR, Organisational Development, Equality and Diversity, Learning and Development
  • Chartered Institute of Personnel Development Member (MCIPD) or equivalent experience

Desirable

  • Chartered Institute of Personnel Development Fellow (FCIPD) or equivalent experience
  • Degree or other specific qualification in Employment Law
  • Leadership/Management qualification or equivalent experience to degree level

Experience

Essential

  • Previous experience in presentations to large and small hostile audiences and facilitation of agreement between stakeholders using a variety of communication techniques
  • Extensive experience in employee relations, with examples of leading very complex cases managing staff side representatives and satisfying stakeholders in conflict
  • oWell developed experience in implementation of Workforce and OD strategy into practice, change management

Desirable

  • Experience of working in a customer focused service
Person Specification

Qualifications and Training

Essential

  • Educated to a Master's level in HR field or equivalent work experience and knowledge in a range of areas e.g. HR, Organisational Development, Equality and Diversity, Learning and Development
  • Chartered Institute of Personnel Development Member (MCIPD) or equivalent experience

Desirable

  • Chartered Institute of Personnel Development Fellow (FCIPD) or equivalent experience
  • Degree or other specific qualification in Employment Law
  • Leadership/Management qualification or equivalent experience to degree level

Experience

Essential

  • Previous experience in presentations to large and small hostile audiences and facilitation of agreement between stakeholders using a variety of communication techniques
  • Extensive experience in employee relations, with examples of leading very complex cases managing staff side representatives and satisfying stakeholders in conflict
  • oWell developed experience in implementation of Workforce and OD strategy into practice, change management

Desirable

  • Experience of working in a customer focused service

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay and South Devon

Torbay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay and South Devon

Torbay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

People Hub Service Manager

Kathryn Chidzey-Jones

kathryn.chidzey-jones@nhs.net

Details

Date posted

02 July 2021

Pay scheme

Agenda for change

Band

Band 8a

Salary

£45,753 to £51,668 a year

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Job share, Flexible working, Home or remote working, Compressed hours

Reference number

388-A-21-72691-CYAN

Job locations

Torbay and South Devon

Torbay

TQ2 7AA


Supporting documents

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