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University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Community Administration Clerk

The closing date is 03 August 2025

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Job summary

The job involves working within the administration team that supports Community Midwifery at UHBW in a clerical capacity. The role is essential to improving communication between the hospital and community setting to ensure that all pregnant people accessing our service, receive a responsive and effective service.

Main duties of the job

The main duties of the job are;

  • Work within a team to provide clerical support to community midwifery and the community midwifery matron
  • Take calls from and communicate with pregnant people, providing administrative support and forwarding pregnancy concerns on to their named midwives.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

387-WC1230-TJ

Job locations

St Michaels Hospital .

Southwell Rd

Bristol

BS2 8EG


Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge and Experience

Essential

  • Recent experience in administration or office setting
  • Information processing
  • Basic knowledge of procurement using an IT system

Desirable

  • Recent experience in customer facing environment

Skills and Abilities

Essential

  • Good interpersonal skills
  • Able to respond well to instruction and constructive criticism.
  • Respect for staff /patient confidentiality

Aptitudes

Essential

  • A kind and compassionate approach to women and their families is essential
  • The successful candidate should be able to integrate into an existing team
  • An ability to recognise own limitations and to refer for help is essential
  • A sense of responsibility and initiative is key to this role
  • Reliable and Flexible
  • Well presented ,polite, with a mature attitude to people and work.

Qualifications and Training

Essential

  • Able to evidence numeracy and literacy skills
  • NVQ level 3 or 5 GCSES at A-C
Person Specification

Knowledge and Experience

Essential

  • Recent experience in administration or office setting
  • Information processing
  • Basic knowledge of procurement using an IT system

Desirable

  • Recent experience in customer facing environment

Skills and Abilities

Essential

  • Good interpersonal skills
  • Able to respond well to instruction and constructive criticism.
  • Respect for staff /patient confidentiality

Aptitudes

Essential

  • A kind and compassionate approach to women and their families is essential
  • The successful candidate should be able to integrate into an existing team
  • An ability to recognise own limitations and to refer for help is essential
  • A sense of responsibility and initiative is key to this role
  • Reliable and Flexible
  • Well presented ,polite, with a mature attitude to people and work.

Qualifications and Training

Essential

  • Able to evidence numeracy and literacy skills
  • NVQ level 3 or 5 GCSES at A-C

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

St Michaels Hospital .

Southwell Rd

Bristol

BS2 8EG


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

St Michaels Hospital .

Southwell Rd

Bristol

BS2 8EG


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Community Matron

Jackie Clark

jackie.clark@uhbw.nhs.uk

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

387-WC1230-TJ

Job locations

St Michaels Hospital .

Southwell Rd

Bristol

BS2 8EG


Supporting documents

Privacy notice

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)'s privacy notice (opens in a new tab)