University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Healthcare Support Worker

The closing date is 06 July 2025

Job summary

Are you passionate about delivering compassionate, patient-centred care? Do you want to make a real difference as part of a friendly and supportive team? If so, we'd love to hear from you! We are currently recruitingBand 2Healthcare Support Workersto joinHutton Ward, a 27-bedded ward, providing person-centred care and rehabilitation for patients with an orthopaedic need. The ward focuses mainly on providing care for patients who have sustained injuries to their bones and require either surgery or rehab. As a valued member of our multidisciplinary team, you will work alongside Registered Nurses and other healthcare professionals to provide high-quality care and support to patients. Your role will include assisting with personal care, helping patients with mobility and nutrition, and providing reassurance and dignity during their hospital stay. Working Hours: 37.5hrs per week (full time) or 24 hrs per week (part time) You will be working on an inpatient ward, and you will be required to work long shifts (12 hrs) which include days/nights, weekend and Bank Holidays. This is physically demanding role, assisting patients who may have poor mobility, and you will be on your feet for long periods. This is an emotionally demanding role and requires you to adapt quickly to the constantly changing clinical demands on an acute inpatient ward. PLEASE NOTE: WE ARE UNABLE TO PROVIDE VISA SPONSORSHIP FOR THIS ROLE

Main duties of the job

As a Band 2 HCSW, you will play a key role in delivering compassionate, patient-centred care, ensuring the privacy, dignity & well-being of patients. You will care for male and female patients, including providing intimate personal care.

You will work under the supervision of the senior nursing team, receiving the guidance and support needed to deliver high-quality care.

Your Responsibilities:

Providing personal care to adult patients, including washing, toileting and continence care, while maintaining their privacy and dignity.

Assisting with nutrition and hydration, ensuring patients receive the support they need with meals.

Helping with mobility, including repositioning and providing pressure area care to promote comfort and prevent complications.

Offering emotional support to patients and their families, recognising the importance of kindness and reassurance in their care journey.

Providing one-to-one observation for patients at high risk due to their clinical condition, ensuring their safety and well-being.

Maintaining a clean and safe ward environment, playing a vital role in infection prevention and fall reduction.

Escorting patients to other departments, such as X-ray, ensuring they feel supported throughout their care experience.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 15,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Assignment

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

387-HCSW-Jul-WGH-GW

Job locations

Weston General Hospital

Grange Road

Weston-super-Mare

BS23 4TQ


Job description

Job responsibilities

What Were Looking For:

A team player with a passion for delivering outstanding care.

The ability to thrive in a fast-paced hospital environment and handle the emotional and physical challenges of the role.

Strong communication and interpersonal skills to engage effectively with patients, families, and colleagues.

No previous experience requiredwe provide full training and ongoing support.

If you are new to healthcare, this is the perfect opportunity to build a fulfilling career, and we actively support those who aspire to become Senior Healthcare Support Workers and beyond.

Join us and start making a difference today!

Please note that previous applicants should not apply.

This post is not eligible for VISA sponsorship

This advert is for vacancies at the UHBW sites in Bristol City Centre.

Job description

Job responsibilities

What Were Looking For:

A team player with a passion for delivering outstanding care.

The ability to thrive in a fast-paced hospital environment and handle the emotional and physical challenges of the role.

Strong communication and interpersonal skills to engage effectively with patients, families, and colleagues.

No previous experience requiredwe provide full training and ongoing support.

If you are new to healthcare, this is the perfect opportunity to build a fulfilling career, and we actively support those who aspire to become Senior Healthcare Support Workers and beyond.

Join us and start making a difference today!

Please note that previous applicants should not apply.

This post is not eligible for VISA sponsorship

This advert is for vacancies at the UHBW sites in Bristol City Centre.

Person Specification

Skills and Abilities

Essential

  • Effective and appropriate communication skills both written and verbal
  • Able to complete appropriate documentation accurately
  • Demonstrate an awareness of healthcare work and policies and procedures
  • Committed to providing high quality patient care
  • Ability to work with minimum supervision to a high standard
  • IT skills, basic word, Email, keyboard skills
  • Ability and willingness to undertake appropriate training within given time frames
  • Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
  • Able to demonstrate calm, caring patient manner / attitude
  • Enthusiasm and commitment to working within the healthcare setting
  • Able to meet the physical and developmental demands of the role

Knowledge and Experience

Essential

  • Experience of providing care in a healthcare or social setting
  • Be able to work as a member of a team
  • Experience of time management and prioritising work
  • Understands and committed to a caring approach to patients & relatives

Qualifications and Training

Essential

  • One of the following; Level 3 (SCQF - 6): - City and Guilds 3 ? NVQ 3 ? BTEC National Diploma ? Experience equivalent to the above qualifications
  • Level 2 Functional skills in English and Math's, or equivalent
  • Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) ? Equivalent experience
Person Specification

Skills and Abilities

Essential

  • Effective and appropriate communication skills both written and verbal
  • Able to complete appropriate documentation accurately
  • Demonstrate an awareness of healthcare work and policies and procedures
  • Committed to providing high quality patient care
  • Ability to work with minimum supervision to a high standard
  • IT skills, basic word, Email, keyboard skills
  • Ability and willingness to undertake appropriate training within given time frames
  • Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
  • Able to demonstrate calm, caring patient manner / attitude
  • Enthusiasm and commitment to working within the healthcare setting
  • Able to meet the physical and developmental demands of the role

Knowledge and Experience

Essential

  • Experience of providing care in a healthcare or social setting
  • Be able to work as a member of a team
  • Experience of time management and prioritising work
  • Understands and committed to a caring approach to patients & relatives

Qualifications and Training

Essential

  • One of the following; Level 3 (SCQF - 6): - City and Guilds 3 ? NVQ 3 ? BTEC National Diploma ? Experience equivalent to the above qualifications
  • Level 2 Functional skills in English and Math's, or equivalent
  • Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) ? Equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Weston General Hospital

Grange Road

Weston-super-Mare

BS23 4TQ


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Weston General Hospital

Grange Road

Weston-super-Mare

BS23 4TQ


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Talent Team

Talent Team

talent@uhbw.nhs.uk

Details

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Assignment

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

387-HCSW-Jul-WGH-GW

Job locations

Weston General Hospital

Grange Road

Weston-super-Mare

BS23 4TQ


Supporting documents

Privacy notice

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)'s privacy notice (opens in a new tab)